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Title Project Manager / Scrum Master
Target Location US-NC-Knightdale
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Candidate's Name
Professional SummaryDemonstrated Business & Product Development Expertise in an Agile Environment 8+ years of experience in facilitating stakeholder s engagement and teams in the development and deployment of software and business technology. Expertise in designing and developing team alignment strategies, team management, strategic planning, and leadership skills.Work HistoryNCINO   Scrum Master02/2020 - Current
      Remove impediments and blockers so team can continue moving development forward.      Supported Product Owner in developing the sprint goal and ensure it was clear to the team.      Assisted in the creation of user stories and acceptance criteria to support business solutions and meet stakeholder s requirement.
      Used Jira to track scrum metrics, manage user stories, and team dashboards.      Coached 2 teams and our stakeholders in preparation for scrum ceremonies, MVP, and sprint goals.
      Assisted team members in gaining knowledge through Agile fundamental training on common areas include story points, estimation, scrum roles and responsibilities etc.
      Worked with release manager and PO to team ensure that teams releases were on track and being deployed on schedule.      Data analysts prepare, process, and analyze data to help inform business decisions.      Conducted comprehensive risk and issue analysis for B2B goals, utilizing documentation and following best practices to proactively manage and mitigate potential obstacles.      Reported B2B milestones and KPIs achieved using AzureDevOps and increased sales 33% and revenue over 25% with new effective strategies in place.National Grid   Scrum Master / Project Manager01/2018 - 02/2020      Coordinated all Scrum ceremonies including Iteration Planning, Daily Standups, Iteration retrospectives, Iteration Reviews, and Backlog Refinement for 2 Agile teams.      Coordinated tasks with the development teams, while supporting the Product Owner, and making sure all sprints operated smoothly and we aligned with the PI objectives      Provided actionable insight to the Agile team during Retrospective events to ensure open discussions.      Used Jira and Kanban Board to track key Scrum metrics (burndown, velocity, capacity) to help deliver committed work.      Assisted PO with effective Backlog Refinement, prioritization, estimation and establishing Acceptance Criteria.      Used the Scrum of Scrums event to coordinate cross-team dependencies and collaboration.      Supported team in PI events include PI Planning, SOS, Art Sync, System Demo and Inspect & Adapt      Successfully completed 75+ B2B projects end to end utilizing JIRA and Confluence, in the US/ UK with a budget of $10M ahead of schedule, resulting in 30% in cost savings.      Updated and managed B2B resourcing and financials, ensuring accurate and up-to-date information on resource allocation and financial aspects of the program.USAA   Scrum Master02/2016   12/2017
      Coordinated all Scrum ceremonies including Iteration Planning, Daily Standups, Iteration retrospectives, Iteration Reviews, and Backlog Refinement for 2 Agile teams.      Influenced continuous improvement values for existing processes while promoting innovation of new product development.
      Provided actionable insight to the Agile team during Retrospective events to ensure open discussions.      Used Jira and Kanban Board to track key Scrum metrics (burndown, velocity, capacity) to help deliver committed work.      Assisted PO with effective Backlog Refinement, prioritization, estimation and establishing Acceptance Criteria.      Used the Scrum of Scrums event to coordinate cross-team dependencies and collaboration.      Introduced working agreements to promote transparency and clarity within the Agile team.      Coached Agile team on the value of test automation practices to ensure continuous delivery.Verizon   Project Manager / Project Manager01/2000 - 01/2016      Defined project scope, assisted with project planning, goals, and deliverables by creating detailed plans including timelines, milestones, and resource allocation.      Acted as a primary point of contact between clients and internal teams to foster collaboration and provide regular updates to clients and stakeholders on project progress and any issues that arise.      Ensure that all projects are delivered on-time, within scope and within budget      Ensure resource availability and allocation      Develop a detailed project plan to monitor and track progress      Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
      Played a key role in troubleshooting and resolving technical issues, ensuring minimal disruption to project timelines and customer operations.
EMAIL AVAILABLEPHONE NUMBER AVAILABLE
Raleigh, NC 27615 Raleigh, NC 27615
Skills & Technical Tools      Project Management (PMBOK)      Agile Methodology      Waterfall methodology      SAFe & Scrum Agilist      Agile Best Practices      Scrum Processes      Atlassian JIRA      Confluence      Azure DevOps
      SharePoint      ServiceNow      MySQL      Microsoft (Excel, PowerPoint, Project, Outlook, Word, Teams)      Power BI      Trello      Asana      Slack      GitLab, GitHub      Bitbucket      Rally      VersionOne      Miro      Software Development Life Cycle (SDLC)      Continuous Integration Continuous Deployment (CICD),
      Jenkins      Selenium      Kubernetes      Cloud computing: infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS)
      AWS      Google Cloud Platform (GCP)      Data Analytics
      User Interface User Experience (UIUX)
      Artificial Intelligence      ERP Implementation      Oracle cloud
      SAP      CRM Development; Salesforce, E-commerce Development,      Project Management (PMBOK)      Agile Methodology      Waterfall methodology      SAFe & Scrum Agilist      Agile Best Practices      Scrum Processes      Atlassian JIRA
EducationJohns Hopkins UniversityBaltimore, MDMBA : Telecommunications & Information SystemsShenandoah UniversityWinchester, VABachelor of Science : Business Administration And ManagementWake Technical Community CollegeRaleigh, NCCoursework For PMI Certification (PMP)CertificationsCertified Scrum Master (CSM), Scrum Alliance ID#1051154SAFe Scrum Master Course (6.0), Certificate ID: PHONE NUMBER AVAILABLECertified SAFe 6.0 Product Owner/Product Manager
Certificate ID:PHONE NUMBER AVAILABLE.

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