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Candidate's Name , CPMIndianapolis, IN Street Address  PHONE NUMBER AVAILABLEEMAIL AVAILABLE;LINKEDIN LINK AVAILABLECertified Contact Tracer/ Certified Project Manager/ Global Clinical Project Coordinator/ Biotechnology/TSA Certified Strategic Planner/ Business Operation Development/Goal oriented, high energy, regional account manager with meticulous planning, coordinating and executing new developments on a regional scale. Additional skills that reflect pioneer experience in account acquisition and management, pipeline management, risk evaluation, medical, finance and production industries. Exceptional leadership skills that produce accountability and consistency.PROFESSIONAL EXPERIENCEPRO-TECH PEST CONTROL, Indianapolis, IN 2018-PresentRegional Account ManagerDevelop and harness business relations to cultivate and capture new and existing businesses that establish target goals. Effectively assess challenges and implement strategies to maximize sales and services. Responsible for client accounts in geographic areas. Contract new customers and discuss how their needs could be met through specific products and services. Negotiate rates and terms of sales and service agreements.VERSITI BLOOD CENTER OF INDIANA, Indianapolis, IN 2023-2024Specialist ProjectUnder the direction of department leadership, the Specialist Project supports operational projects and activities, including but not limited to, the evaluation of data, support projects and management of project records. This role is also accountable for assessing the operation and providing recommendations to management on issues and opportunities for improvement.ELDERLY CARETAKER, Indianapolis, IN 2019-2022Private Non- MedicalActed as the liaison between patients' family and physicians care team. Provided therapy for day-to-day activities to promote blood flow. Transfer patients from bed to wheelchair utilizing a Hoyer lift. Cleaned, packed and bandaged wounds for proper healing. Provided meals and companionship to assist with quality of life. Documented daily activities, accomplishments and visual healing progress.VELOX EXPRESS, Indianapolis, IN June 2020- 2022Independent ContractorTransported irreplaceable donor organs and specimens to aid with improving and saving lives. Medical supplies delivered to homebound patients. Provided same day delivery of supplies to help keep patients healthy.COVANCE CENTRAL LABORATORY SERVICES, Indianapolis, IN 2008 - 2018Project Coordinator - 2009-2018Managed, initiated tasks for startup components of phase I-IV clinical trials from start to completion. Assigned to highly visible, fast track clinical programs requiring new protocol and process development. Functioned as the subject matter expert while providing guidance and training to the project team.Specimen Management/ Special HandlingLaboratory Assistant- 2008 - 2009Assisted to develop and train colleagues in Specimen Management. Managed lab procedures for new sponsor samples. Liaison between Project Manager and laboratory to ensure the successful management of project status of samples. Reviewed/provided SOW revisions to management and staff.THOMSON MULTIMEDIA, Carmel, IN 2006 - 2007Latin America-Logistics Coordinator-ContractorPlanned, coordinated and managed, product availability, pricing, billing and distribution with freight forwarders. Monitored all Latin America orders including shipping documents with International requirements for container shipments and deliveries.CALDERON TEXTILES, Indianapolis, IN 2004 - 2006Sales/Analyst- Customer Service Concordia/Swobbit, 2005- 2006Associate Product Manager, 2004- 2005Generated new business and maintained the existing account base. Provided forecasting sales and product analysis to sales representatives. Increased sales 60% - sourced liquidators and provided market trends and product analysis. Implemented a new product program for sales meetings and attended trade shows.CITIFINANCIAL RETAIL SALES, Indianapolis, IndianaProduct Account Manager 2001- 2003Facilitated Trade shows/Training Sessions. Increased program usage more than 30% in revenue within four months. Developed, implemented and coordinated product strategy including product positioning, marketability, growth, and competitiveness. Liaised between CitiFinancial Retail Services and Carrier United Technology Corporation Marketed.EDUCATION / CERTIFICATIONS Certified Contact Tracer, John Hopkins University; Bachelor of Arts, Business Administration and Management, Indiana University; Project Management Certification, Indiana University Purdue University, Indianapolis, IN AWARDS Bravo Award Covance; Signature Client Service Nominee; Exceeds on PMD Covance 2009-2010; GLOW Team Member; Workload Management Health and WellnessVOLUNTEER ACTIVITIES World Vision Team Member; Volunteer Mutt Strut- Volunteer; Day Spring Volunteer; Covance Team Lead Susan G. Komen Breast Cancer Foundation; Green Team Member- Covance; High Performance Awards- CitiFinancial; Participated in March of Dimes; Property & Casualty/ Life, Accident & Health Insurance License; 2000-2012; Volunteer for Hurricane Katrina relief Fundraiser; Volunteer for Pakistan Relief, Indiana University Community Service, AIDS Quilt participant, Community Kitchen. 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