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| | Click here or scroll down to respond to this candidateSummaryOffice Manager with over 10 years of experience in optimizing office operations and enhancing organizational efficiency. Demonstrates strong problem-solving skills and adeptness in managing accounts payable and receivable, customer relations, and data entry. Successfully implemented filing systems and customer database protocols to elevate office performance and satisfaction ratings.ExperienceL&B Collision Consultants Fort Myers, FLOffice Manager 03/2014 - PresentIncreased office organization by developing filing system and customer database protocols Coordinated office activities and operations to secure efficiency and compliance with company policies Managed office inventory by maintaining documentation of stock Elevated customer satisfaction ratings by resolving client and case issues effectively Handled supply purchases and inventory management for office operations and equipment maintenance Oversee day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and recordsOrganized customer files and streamlined operations to improve efficiency Create Automotive EstimatesReduced financial discrepancies by accurately managing accounting documentation in QuickBooks Oversaw digital customer charting, including data entry and administrative duties regarding insurance, billing and accounts receivableEntered invoice data into company database and updated details, including customer contacts and delivery dates to keep information currentSupported office needs including taking messages, scanning documents and routing business correspondence Oversee all employeesRead and create vehicle estimatesSkills9 years Problem Solving, 10+ years Customer relations, 10+ years Accounts payable and receivable, 9 years Data entry, 9 years Scheduling and calendar management, Computer literacy, Reading and Creating Vehicle Estimates EducationTimber Creek Reginal High School ErialHigh school or equivalent Diploma 06/2003LISA MARCUSPHONE NUMBER AVAILABLE EMAIL AVAILABLE North Port, FL |