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Title Customer Service Representative
Target Location US-ND-Fargo
Email Available with paid plan
Phone Available with paid plan
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Cell#: PHONE NUMBER AVAILABLE; email: EMAIL AVAILABLESenior Care Manager, Crossroads Treatment CentersAllentown, PAJanuary 2021   Present      Records temperature, pulses, respiration, blood pressure.
      Conducts therapeutic services to patients at the clinic.      Process patient care plans and
      Refer patients to doctors, therapists, and help with environmental support.      Research for services allocated for our patients in the communities.      Schedule doctors  appointments, call patients for reminders and ensure patients attend doctors  appointment.
      Alerts professional staff on significant physical, behavioral changes, and irregularities in the client      Observes client residential activities, recording and reporting unusual hazardous behavior.Medical Technician, EXCEL Home Care Inc.
Allentown, PAFeb. 2017   Feb. 2021      Recorded temperature, pulses, respiration, blood pressure, and nutritional intake or output.
      Conducts periodic rounds ensuring the safety and well-being of patients      Assisted daily living, bathing, grooming, preparation of food, administering medication      Transports patients to appointments and other daily living activities      Checking for blood sugar, blood pressure and recording information
      Alerts professional staff on significant physical, behavioral changes, and irregularities in the client      Observes client residential activities, recording and reporting unusual hazardous behaviorMental Health Technician, Kids Peace HospitalOrefield, PA Jan. 2018   Feb. 2020      Provided services to mental health patients admitted at the hospital      Monitored daily living activities, therapeutic activities, and socialization of my clients      Responsible for the overall maintenance of a therapeutic environment in the psychiatric unit and ensured the safety of patients and other teammates      Attended to patients  behavioral problems and aided in crisis intervention      Prepared and recorded patient observation reports
      Transported patients to and from appointmentsResidential Manager, Delta Community SupportBristol, PAJan. 2013   June 2018      Assisted clients with developmental disabilities building daily living and social skills      Worked closely with the families in providing for the clients.
      Paired Individuals with associates who assisted in developmental skills for daily activities      Managed Health and safety, personal hygiene, and meal preparation      Coordinated Arts and crafts classes, Bowling, Dances, and Shopping tripsEducation:Associate of Nursing, 2019Siena College of Health SciencesMaster of Health Informatics, 2019Purdue University GlobalBachelor of Science in Public Health, 2012Western Kentucky UniversityCertified Nursing Assistant CAN, 2006

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