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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFILEDuring the 2005 New York City transit strike, I proved my dedicated work ethic by walking seven miles in a single morning to get to work, I arrived on time for my scheduled shift. I have worked in all five boroughs of New York City and beyond. Prepared to learn, adapt, and find solutions for all challenges. Once ranked fifth top competitor in my metropolitan region for the trading card game Magic: the Gathering.EDUCATIONPer Scholas Institute for Technology June 2012Computer Technician Training and CompTIA A+ Certification The City College of New York February 2001Bachelor of Arts for English and Graduate of Publishing Certificate Program EXPERIENCEArtech Build Bench Technician May 2022 February 2023 Imaging Windows 10, Image testing and software installations Active Directory, Active Roles and PowerShell usage Cleaning, packing, and shipping computers and peripherals Daily recording of safe working environment practices and upkeep Service Now ticketing systemTata Consultancy Services Logistical IT Support January 2019 June 2021 Imaging: SCCM, USB, PXE, Autopilot, and Optical Drives Hardware Hash Data harvesting for repurposing used equipment for remote deployment Assist patch panel/server cabling and confirming both wall tech plate and Wi-Fi connectivity Decommissioning of old equipment and preparation for recycling Asset deployment set up for new hire desks and current staff moves Weekly inventory monitoring, receptions, and storage management Troubleshoot with Dell Pro Support to repair and set up appointments for hardware replacements Cleaning, packing, and shipping computers and peripherals Active Directory and PowerShell usage Service Now ticketing system Data MigrationGo 2 IT Group Field Technician July 2012 Dec 2018 Installation of equipment and software, followed by certification and day one support on new equipment Disassembly, reassembly, certification, and day one support for business scale and/or individual moves Data Migration and ImagingI Got IT too IT Volunteer June 2012 November 2012 General IT support: software installation, data backup, defragmenting, virus, and malware removal Diagnosed, repaired, and make recommendations for tech clinic event client computers Set up video conferencing, shot videos and added commentary for tech clinic events Created and maintained inventory database of hardware and software Opened, closed, and maintained computer lab and all equipment Assisted and educated lab visitors as needed Updated lab usage recordsNYC Off-Track Betting Pari-mutuel Betting Clerk July 2005 September 2010 Cashed, sold, and canceled tickets purchased and presented by customers Diligently scrutinized all currency and intercepted counterfeit bills Processed deposits and withdrawals for telephone betting accounts Posted daily racing schedules along with previous day results Explained the betting process to new customers Sold daily racing programs and profiles |
