Candidate Information Name Available: Register for Free Title Customer Service Administrative Assistant Target Location US-PA-West Mifflin Email Available with paid plan Phone Available with paid plan

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PHONE NUMBER AVAILABLEEMAIL AVAILABLE---**PROFESSIONAL SUMMARY**Organized and dedicated Administrative Assistant with a proven record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple concurrent tasks. A self-motivated work ethic enables effective performance in independent or team environments. I am authorized to work in the US for any employer.---**SKILLS**- 20 years of Customer Service experience- Complex Problem-Solving- Exceptional Communication Skills- Exceptional Active Listening Skills- Microsoft Office Suite- Database Management- Invoice Preparation and Processing- Office Supplies and Inventory Management---**WORK EXPERIENCE****Inside Sales Coordinator**October 2023  Present- Lead generation and data mining.- Conducted outbound calls to businesses and managed appointment setting.- Efficiently managed calendars in Office 365 Dynamic (CRM).**Operations Coordinator HMSHost International**September 2021  April 2023- Introduced new methods, practices, and systems to foster a professional culture.- Managed inventory of company equipment, tools, and technology using Salesforce and Excel.- Compiled and organized training materials for new employees.- Oversaw day-to-day operations across multiple sites within the airport.- Managed vendor relationships, purchases, and invoice reconciliation.- Reconciled monthly operating budgets and provided reports to senior management.- Ensured adherence to internal operational standards and productivity targets.**HR Coordinator LSG SkyChefs (TEMP)**August 2021  September 2021- Maintained HRIS and ensured the accuracy of employee files.- Supported the recruitment process, including posting job ads and scheduling interviews.- Conducted background and reference checks for new hires.- Facilitated new employee orientation and provided ongoing HR support.- Assisted with timecard evaluation and explained employee benefits and policies.**Recording Coordinator Mortgage Connect**October 2020  August 2021- Managed data entry and generated reports.- Organized materials to support operational activities.- Utilized job-related software for correspondence and documentation.**Administrative Assistant HMSHost International**June 2019  October 2020- Provided direct assistance to the Director of Operations.- Managed incoming mail, forms, reports, and records.- Developed and maintained administrative processes and procedures.- Coordinated meetings and conference calls.- Updated spreadsheets and databases for performance tracking.- Assisted in the implementation of new administrative procedures.- Managed phone and email correspondence and maintained filing systems.- Served as security liaison to TSA and the ACAA.---**REFERENCES**Available upon request.