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EMAIL AVAILABLEPHONE NUMBER AVAILABLELocation: Annapolis, MDPROFESSIONAL SUMMARYProgram Manager with 20+ years of diverse experience in Financial Services and Technology sectors. Talented leader with exceptional ability to manage the planning, execution, oversight, and governance of critical strategic projects and programs.PROFESSIONAL SKILLSExtensive experience managing all aspects of enterprise wide technical, infrastructure, security and business process projects and programsExperience managing cross-functional and multi-cultural remote teamsExperience leading project teams in critical space buildouts in a global environmentExcellent presentation and communication skills with clients, steering committee members, executive leaders, and sponsorsLeader and mentor to mid-level and senior project managersExperience in JIRA, Confluence, DevOps, MS Project, SharePoint, PowerPoint, MS Excel, Visio, Planview/Projectplace, SmartsheetExperience developing Agile and Waterfall methodologies, status reporting, performance analysis, trends and financial reportingPortfolio, program, and project managementExtensive experience in metrics analysis and presentationWORK HISTORYGoddin & Goddin LLC Mar 2021 - PresentSr Project ManagerDuPont de NemoursPM Leader for high visibility projects aimed at increasing productivity and decreasing spend. Work closely with all levels of the organization including IT and business leaders. Responsible for supporting, driving, and delivering projects from inception to completion.Palo Alto Prisma Cloud for Remote Networks and Internet Access:Global migration to integrate Prisma Access with SDWAN branches and route internet traffic from Zscaler to Palo Alto Prisma Cloud for 200 sites globallyImplement China Prisma Solution; Implement 2nd Prisma Tenant for M&AEnablement GlobalProtect EnforcementPrivacy, data transfer, and German Work Council agreements.Vendor management involvementPlanview for planningPersonal Productivity Program (Program Lead):Microsoft SCCM to Intune:oAgile planning and execution - Planview and ProjectPlaceoImplemented Bitlocker and Defender for Endpoints; new conditional access, configuration, and compliance policies; cloud native Entra ID Join platform for Windows Autopilot; policies and applications for corporate owned Android and iOS tablets to support the connected digital worker.oMigrated 30k+ devices from on-prem AD to Entra ID Hybrid Join globallyoM&A integrationsoIncreased automation for application packaging factoryVirtual Desktop:oDeploy Win365 to eliminate Citrix for contractors and 3rd partiesO/S Compliance:oUpgrade to Windows 11 for 30k devices leveraging Intune capabilitiesDevOps for planningPM SolutionsResponsible for the planning and execution of Sedgwick Managed Care of Ohio application and data migration platform and data interfaces with the Bureau of Workers Compensation.MS DevOps for Agile planning and execution (daily scrums, planning, grooming, resource management, and executive level reporting)Splunk TechnologyResponsible for the migration of Jira and Confluence from on-prem to Atlassian cloud for Splunk Technology.Jira and Smartsheet for Agile planning, execution, and roadmapsConfluence for project documentation, RAID logs, stakeholder communicationsPlanview for intake sizing and scoping, resource management, budgets, milestones, reportingStone Coast Fund Services Portland, MEManager, Project Management May 2017 Mar 2021Reporting directly to the Head of Operations, responsible for management of the firms portfolio of projects, prioritization and delivery of key strategic and tactical project delivery which aligns with the firms key business drivers, including cloud migrations, information security programs, business facing programs, large scale client facing product offerings, product evaluations and strategies, and critical system upgrades. Successfully developed and implemented a firm wide PMO.Managed yearly strategic project planning processResponsible for developing and managing the firm-wide demand intake process and operational readiness processManaged, developed, and mentored project managersResponsible for delivery of strategic firm-wide projects and programs including business critical software implementations such as Bizagi for business workflow management, Geneva for fund accounting and investor services transactions, information security tools and technology, InvestCloud for external client and investor portal, DocuSignA partner with Business Development and Product Management to evaluate and implement pilots and launches of new service and product offeringsResponsible for project financial and resource managementEnsured adoption of best practice framework for planning and execution of projectsAdvanced in Microsoft applications including PowerPoint, Excel, Outlook, Word, MS Project, Teams, SharePointAdvanced in developing professional executive level presentations and external facing materialsBridgewater Associates, LP Westport, CTSenior Program Manager Oct 2009 April 2017Reporting directly to the PMO Director followed by the Head of IT, responsible for program management of firm wide and large-scale technical projects, security controls and analytic platform initiatives, identity and access management, critical space buildouts, fiber optic network implementation, network infrastructure upgrades, large-scale data center migrations, database engineering and migrations, as well as PMO process improvements.Selected to lead a $98M enterprise-wide technical build out and transformation program, with oversight for 4 senior project managersPlanning and execution of strategic Data Center and Engineering initiatives and migrations, leading cross functional and multi-disciplined technical teamsDevelopment of project charters and business cases, detailing options analysis, and project justificationImplementation of agile initiatives by coordinating daily stand-ups, spin planning, KPIs, sprint reviews, customer demos, and retrospectiveAdvanced use of Microsoft applications including PowerPoint, Excel, Outlook, Word, Project, SharePoint, VisioKey member of a 15-person IT PMOKey software implementations include SailPoint for IAM, A/V tools and wireless screen sharing technology, SkypeWellington Management Company, LLP Boston, MASr. Infrastructure Project Manager May 2004 Oct 2009Responsible for program and project management of large-scale, worldwide infrastructure projects in a multi-cultural environment; developed and managed project scope, schedule, cost, risk, and resource plans, monitoring and controlling project tasks to completion. Developed technical RFPs, vendor-bidding, and vendor selection processes; software tools to improve budget and timeline planning while eliminating budget overruns.Responsible for multi-year global infrastructure portfolio consisting of +400,000 sq. ft specialty office space worldwide, managing a yearly capital budget of $6M to $11M. Spaces include Equity and Fixed Income trading desks, MDF and IDF rooms, Circuit Provisioning, WAN/ LAN technologies, Network and Telecom Procurement and Installations, Data Centers, Complex Audio/Video RoomsLed cross functional and multi-disciplined technical teams on Data Center and Engineering initiativesEstablished operational and incident management procedures to support Network Operating Center build-outDeveloped and implemented design standards and processes for Data Centers, MDF and IDF roomsAdvanced use of Microsoft products including Excel, Word, Project, VisioWellington Management Company, LLP Boston, MAManager of Global Technology Support & Remote Computing Sept 1996 Feb 2004Appointed by CIO to lead the vision and overall strategy of Global Technology Support and Firm Wide Remote Computing.Responsible for all technical support services in United Kingdom, China, Japan, Australia, Singapore and four domestic offices; managed 15 IT support staff/, and over 600 business users.Responsible for leading technical project teams in physical expansion buildouts, inclusive of people space, trading floors, and critical spaces.Expanded the on-site support model in the Boston call center, broadened contractual agreements with international vendors, and reorganized domestic support staff to improve response time and increase quality of service for travelers, telecommuters, and local infrastructure support teams.Recognized for establishing and maintaining strong relationships with senior business executives.Responsible for the evaluation of new laptop technologies, development of system images, standards, and QA procedures.Reviewed, analyzed, and evaluated user needs and business objectives for remote computing. Led project teams in the implementation of the firms VPN and Citrix environments.Designed and executed remote computing training programs, improving end user productivity and confidence for local, national, and global travelersEDUCATIONMaster of Science, Cybersecurity Technology, University of Maryland, GPA: 4.0Master of Science, Computer Science, Rivier UniversityBachelor of Science, Applied Mathematics / Computer Science, Plymouth State UniversityPhi Kappa Phi Honor Society Member, Dec 2022Project Management Professional (PMP) Certification, April 2010, Member ID: 1557381 |