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Title Production Support Ibm Sterling
Target Location US-IL-Peoria Heights
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Work experience:7+ years of strong technical experience in analysis, design, development, and implementation on EDI technology. Extensive knowledge on B2B integration, Production Support, Testing, and Implementation.Summary:Experienced in implementing and supporting sterling integrator solutions for B2B integration and EDI processing.Well expertise in designing the data definition structures, developing of maps, components, and business processes for B2B integration.Experienced in implementing and configuring MyFileGateway solutions for secure file transfer and data exchange.Expertise in analyzing, validating, and troubleshooting EDI data files and transactions.Participated in system upgrades and enhancements, performing system testing and validation.Familiar with secure file transfer protocols and encryption techniques.Implemented multiple operational and process improvements for B2B projects.Experience in working on all the phases of the Software Development Life Cycle.Strong trouble shooting and problem-solving abilities in identifying and resolving integration issues.Experience in working with multiple vendors and geographically distributed teams.Experience with ITSM process and ticketing tools for Incident and Change Management  Service-now, Remedy & Footprints.Proficient in project planning, scope management, resource allocation and risk assessment.Led cross-functional project teams in planning, execution, and delivery of projects, ensuring adherence to project timelines, budget, and quality standards.Key Domain and Technical Knowledge:Domain : Retail, Logistics and Manufacturing.IBM Sterling B2B Integrator, IBM Sterling File gateway, IBM Sterling Secure Proxy (SSP), Connect Direct, IBM Sterling External Authentication Server (SEAS), IBM Control Center (ICC), Map editor, Business Process Development, IBM Maximo Asset management, IBM Partner Engagement Manager (PEM), Linux, SQL, and Nagios.Technical :Database : Oracle 9i, SQL & DB2.Certifications:Sterling B2B Integrator Certified Container Edition Deployment Technical Essentials.Python certification by Hacker rank.ITIL and Agile certified professional.Academic Qualification:Post Graduate Diploma in Business Analytics (WILP) from BITS Pilani, 2022.Bachelor of Technology in Electronics & Instrumentation Engineering from SRM University, 2016.Total Work Experience: 7 Years 6 MonthsCompany: Infosys Period: August 2019 to PresentProject 1: Production Support & EnhancementClient: One of the leading construction-equipment manufacturers that designs, develops, engineers, manufactures, markets, and sells machinery.Key Responsibilities:Managed the administration and maintenance of sterling integrator environments, ensuring optimal system performance and reliability.Monitored system performance, analyzed logs, and proactively addressed any issues or bottlenecks to ensure uninterrupted B2B integration.Configured and maintained communication protocols, trading partner profiles, and document standards within sterling integrator.Resolved system-related problems, including connectivity issues, transmission errors, and data mapping discrepancies.Designed and developed the business flow & took care of the end-to-end implementation.Configured communication protocols, trading partner profiles and document standards within sterling integrator.Developed and maintained EDI mappings for various document types, ensuring compliance with industry standards.Conducted testing and troubleshooting of integration processes, identifying, and resolving issues to ensure successful data transmission.Documented system configurations and troubleshooting guideline for knowledge sharing and future reference.Perform root-cause analysis of any issues that arise post-implementation and work on solutions.On-boarding of Trading Partners and Understanding the specifications for mapping for EDI Maps modifications as per the requirements.Provided technical support and guidance to internal teams and external stakeholders on sterling integrator functionality and best practices.Working on Sterling B2B Integrator and SIMON (A visibility tool) to setup the Partner profiles, EDI Envelopes, Delivery Channels, Routing rules, Routing Tables, Code List.Working on different connection protocols such as FTP, SFTP, FTPS, HTTPS, AS2.Testing of files (X12, IDOC, APP, EDIFACT, XML) using the existing maps.Interacting with Client for the assigned workflows to gather the requirements, UAT and signoff.Well versed with change management process & Code migration to production environment.Troubleshooting of halted business process and Handling production issues/tickets/incidents In Service Now within defined SLAs, which include high priority issues, maintenance, bug fixes, etc.Created and updated technical sheets about the process flows of each project.Project 2: Gentran (Mainframes) to SI MigrationKey Responsibilities:Responsible for Map Logical implementation, Validation and Verification during migration.Created and updated MRS based on the trading partner specs that are provided.Played a key role on migration of partners/transactions from Gentran (zOS) to Sterling Integrator.Increased efficiency of data exchange by 20% through automation of Connect: Direct file transfers.Managed secure and reliable data exchange between internal systems and external trading partners using Connect: Direct.Configured and maintained Connect: Direct servers, ensuring optimal performance and security.Monitored and maintained file transfer schedules and logs to ensure timely delivery.Created inbound and outbound X12, EDIFACT, Positional, Delimited and CSV EDI standard maps using the IBM B2B sterling Map editor.Enhanced map logics based on trading partner requirements.Worked and coordinated with external teams (IBM) to meet deadlines.Successfully migrated partners from Gentran to SI in the form of sprints without any issues.Company: Tata Consultancy Services Period: August 2016 to August 2019Project: IBM Maximo & Sterling Integrator Map DevelopmentClient: A multinational food processing company specialized in producing private label packaged foods.Key Responsibilities:Configured and customized Maximo workflows, automation scripts, and escalations to automate business processes and improve operational efficiency.Troubleshoot and resolved technical issues in Maximo applications, addressing defects and performance bottlenecks.Collaborated with cross-functional team to integrate Maximo with other systems and applications, ensuring seamless data exchange and process integration.Involved in mapping 810, 850, 856, 860,865 Transactions for various trading partners.Creating MRS based on the Trading partner specs that are provided.Worked on new trading partner implementation which involves mapping, Partner profile setups, Creating Envelopes, and code lists.Continuously interact with other processes to pick up best practices and make improvements in the existing processes.Conducted UAT in coordination with business analysts.Fixing the maps if it encounters any issues while testing.Define, plan, and execute test cases to ensure flawless delivery of solutions.Communicating with the trading partners to collect the information regarding integration.Resolved Priority tickets within specified time.Ensure On time delivery of all reporting requirements of Client.Prepared customized application documentation and provided user training.

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