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About MeCall Center Operations (Sales, Training & Customer Service)Well respected with great Leadership Skills. 11 years of Manager, Sales, Customer Service, and training experience, within the call center environment. My desire is to grow with and enhance an organization with the knowledge and skills Ive developed over the years; providing an attitude that motivates Customers and business Partners. I bring professionalism, and moral character along with business savvy that glorifies and promotes the company. I value success and I am someone that can make a company thrive. I can demonstrate my hard work and intelligence as a high character role model amid fellow employees, employers, and business partners aiding in the enhancement and strong growth of the company.Core Competencies1.)Goal Setting 6.) Strategic Planning and Business Outlines2.)Relationship Building 7.) Drive Improvement3.)Inspirational Leadership 8.) Delegate and Hold Others Accountable4.)Result Measurements 9.) Mentor and Accelerate Growth5.)Behavior Strategies and CoachingExperienceT-Mobile U.S.A.  Nashville, TN2013-2024 Corporation ContributionsT-Mobile USA Manager, Virtual retail sales, Business sales, and Customer Service.From 12-3-2013 to 1-20-241.) Developed, trained, and drove the growth of the sales department in revenue and overall customer experience.2.) Developed PowerPoint presentations for training classes and sales experts centered around the psychology of sales, overcoming hesitations, being sales driven, sales minded, having an intense hunger, being knowledgeable of company products, believing in the product of the company, self-accountability, self-motivated, owning your business, building great rapport with customers, having a positive growth mindset and having a willingness to change as the company changes and evolves.3.) Aided in the Marketing and Developing for our Business sales team4.) Aided in the development of the new-hire program incorporating the psychology of cognitive readiness in sales, confidence, and understanding metrics and owning them.5.) Aided in the development of opening the sales call center in Tampa Florida for T-Mobile. Coached, Trained, and developed the new sales team (Managers and Sales associates)6.) Managed a team of 20 developing a sales mindset, creating a positive sales environment, cascaded sales goals and motivated the mindset of how we go achieve those goals each month, implemented daily inspection of desired behaviors, verbiage, right fitting our customers, meeting company expectations, personal accountability for leaders and sales associates in meeting goals and generating revenue for the company.EducationUniversity of Arizona Global CampusBachelors in psychologyDavidion ClarkEMAIL AVAILABLEPHONE NUMBER AVAILABLEI dont work closely enough with Davidion to have specific insight into his contributions,But I can say that Davidion Has Always had a great attitude and has been a role model for others to follow.Good Luck,Matt MillenVice President T-Mobile@workI have had the privilege of working with Davidion in various realms. He has demonstrated servant leadership by working with me in capacities of community service serving youth and families. He also exemplifies a remarkable willingness to learn and has taken initiative in the leadership programs I have hosted. I recommend Davidion for this Job position without any reservation Dr. Bryant Hall Sr.CEO, MTN Universal