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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILE SUMMARY:Senior credit management professional with over 20 years of experience in global financial services and operation across diverse industries. Proven track record of achievements that positively impact KPI targets, risk management, credit policy formulation, revenue/bad debt forecasting, lien/bond, and process improvement via lean/six sigma.SOFTWARE:Oracle/Oracle NetSuite, AS400, SAP, MS Office (v-lookup, pivot table), Get Paid, Syteline8, Billtrust and D&BPROFESSIONAL EXPERIENCE:PlayPower Inc.Senior Credit/Collections Analyst 10/2022-PresentResponsible for the analysis/collection of delinquent portfolios (Canada and SoftPlay).Minimize risk and reduce portfolio DSO to its lowest ever through aggressive collection effort while providing excellent customer service.Release hold orders through detailed analysis of documents provided and our system information.Responsible for financial analysis of new customers via credit bureau reports (D&B) and trade/bank references to maximize sales and minimize bad debt.Establish a good working relationship with the sales and other departments through education and understating of the credit/collections department responsibilities, process, and procedure.Fresh Point Foodservice (a Sysco corporation.)Regional Credit Manager (laid off due to Covid-19 reduction in staff.) 7/2019 3/2021Manage and direct the daily activities of 2 credit managers, 3 credit analysts who are engaged in B2B collection, analysis, and reconciliation of 4 operating companies with a portfolio of $24 m.Manage the collection efforts of four regions to reduce bad debt, DSO, and increase revenue.Set credit limit on new and existing customers based on analysis of financial information from customer, D&B, banks, and trade references.Minimize risk through detailed analysis of customers financial information, UCC 1 filling, aggressive collection effort while providing excellent customer service.Create and prepare periodic bad debt reserves calculation and assist in month end close i.e., posting and billing pending orders and payment on time.Set vision for the team, ensuring that the vision is clear, understood and aligns with company goals.Establish a good working relationship with the sales and other departments through education and understating of the credit/collections department responsibilities, process, and procedure.Negotiated cost reduction with collection agencies, attorney through industry research.Meet bi-weekly with sales upper management to discuss the financial state of the company.Strengthened collection team by identifying and developing talents within the team.Reorganized the department and assigned portfolio to associates for accountability and evaluation.Establish and implement delinquent accounts receivable escalation process and procedures.McLane FoodserviceSenior Credit Analyst 7/2018 7/2019Responsible for financial analysis of new/existing customers via income statement, balance sheet, credit bureau reports (D&B) and trade/bank references to maximize sales and minimize bad debt.Communicate decision to customer including terms, method of payment, companys ACH Auto draft system and prompt pay discount.Secure companys interest via General Sales Agreement (GSA), Purchase Money Security Agreement (PMSA), escrow agreement, exercise lien/bond including UCC 1 filling with the state clerks office and or the company attorney.Manage all aspects of franchise location transfer including credit/rebill, obtaining assurance from buyers/sellers that company will be paid the final balance at closing. Communicate date of ownership change to both buyers and sellers.Work with the collection associates and sales team to address delinquent accounts and order releases.G6 HospitalityAR Credit/Collections Manager (contractor). 1/2017 7/2017Manage and direct the daily activities of 13 employees engaged in collections, customer service and reconciliation of a $22m portfolio.Reorganized the department and assigned portfolio to associates for accountability, productivity, and evaluation.Establish and implement delinquent accounts receivable escalation process and procedures.Set clear strategic vision for associates in alignment with company policy and goals, that is understood and adopted by associates and upper management.Work with our bank to manage the lockbox and achieve a 70% hit.Assist accounting department in monthly closing by posting payment and invoicing pending on time.Meet with upper management weekly to discuss the financial state of the company and set plans to improve collections efforts and customer service. Create and prepare periodic bad debt reserves.Assist in month end closing, including bad debt reserve calculations.Minimize risk through strategic planning, coaching, analysis of accounts/customers.IBMCollection Manager/Customer Service (contractor). 8/2015 5/2016Manage the daily activities of 21 associates engaged in the collection and reconciliation of a $12 m portfolio. Establish and implement delinquent accounts receivable escalation process and procedures.Used Get Paid critical strategy to review individual portfolio, ensuring timely invoicing and collection of delinquent accounts. Manage chargebacks and payments made via credit card.Approval and set up of all new accounts and negotiate with customer when non-payment occurs.Sanyo Energy/Panasonic Inc.Credit/Collections Manager 8/2012 8/2015Manage daily operations of the credit/collections department to achieve KPI targets.Manage domestic and international credit risk through strategic planning, financial LOC, D&B reports, insurance agency (Euler Hemes, Atradius etc.), lien/bond (prelims/lien releases) and culture/traditions.Set clear strategic vision for associates in alignment with company policy and goals, that is understood and adopted by associates and upper management.Analyze of financials for new/existing customers to establish credit limit, max sales, minimize bad debt.Negotiated 8% cost reduction with collection agencies, attorney through industry research.Ennis Traffic Safety SolutionAR-Credit/Collections Manager 3/2007 7/2011Manage and direct the daily activities of 2 cash application specialists, 3 credit analysts who are engaged in the global collection, analysis, and reconciliation of a 12 m portfolio to achieve kpi target.Reorganized the department and assigned portfolio to associates for accountability and evaluation.Manage domestic and international credit risk through strategic planning, financial LOC, D&B reports, insurance agency (Euler Hemes, Atradius etc.), lien/bond (prelims/lien releases) and culture/traditions.Analyze financials for new/existing customers to establish credit limits, max sales, minimize bad debt.Negotiated cost reduction with collection agencies, attorney through industry research.Calculate bad debt reserve for monthly closing.Set vision for the team, ensuring that the vision is clear, understood and aligns with company goals.Establish a good working relationship with the sales and other departments through education and understating of the credit/collections department responsibilities, process, and procedure.Establish and implement delinquent accounts receivable escalation process and procedures.Establish note process financing that has proven beneficial to both the company and our customers.EDUCATION:University of Texas at Arlington Bachelor degree in finance (BBA Finance)Dartmouth College Tuck School of Business at DartmouthGraduate School of Credit and Financial ManagementCertified Credit Executive certification via National Association of Credit Managers |
