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Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEQualifications and Skills*20 + Years Customer Service *16 Years Director of Resource Development *19 Years Management *Community Collaborative *Corporate/Peer Financial Campaigns *Strategic/Fundraising Planning *Strong Communicator *Strong Interpersonal *Efficient *Organized *Team Player *Negotiation *Microsoft ProductsWork History2021 to 2022, Ottendorf Labs LLC., Collector/Tester, NCMaintain strict personal adherence to infection prevention and control measures and procedures.Administer COVID-19 point of care Rapid Antigen nasal swab to patients at pop up sites in collaboration with NC DOH.Answer all patients questions according to policy and procedures.Complete medical paperwork and filing of all tested patients.2018 to 2019, Syracuse City School District, Long Term Substitute, Syracuse, NYPlan and prepare lessons in relation to SCSD, NYS, and National Standards.Create lesson plans and syllabi with appropriate teaching for each grade.Create testing materials and other resources for maximum student achievement and engagement.Manage classroom environment, teaching music theory, aural skills, and practical techniques to Middle and Elementary School students.2016 to 2019, Peoples A.M.E. Zion Church, Choir Director, Syracuse, NYResponsible coordinating and planning for all music activities of the church.Lead choirs and other musical groups within church.Ensure musicians play with one coherent sound, balancing the melody, timing, rhythm, and volume.Give feedback to musicians and section leaders on sound and style.Coordinate volunteers and musicians for various church programs.Partner with other ministries internally and externally to leverage opportunities.2016 to 2019, Adecco Staffing, Call Center Associate/Steward Associate, Syracuse, NYHandle many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.Remove stocks such as food, linen, and utensils and making sure they arrive where they are needed.2000 to 2016, United Way of Central New York, Director of Resource Development, Syracuse, NYManaged multiple streams of revenue including but not limited to individual/corporate giving, grants, special events and peer to peer campaigns using relationship management skills.Interact and lead discussions with corporate, public sector and community leaders.Represent organization strategically and collaborative throughout the community and actively engage in networking and community events.Manage Development Associates and coach them to ensure annual goals were met.  Raise $46,057,268 during my tenure in this position.Education2020, Creative Leadership Certificate, Syracuse, NY1981-1982, 1996-1997 Onondaga Community College, Business Administration/Music Theory, Syracuse, NY