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Candidate's Name  PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYSenior level Executive Assistant with extensive experience supporting C-level executivesStrong and effective communication skills, both verbal and writtenCulture carrier, exceptional team building and strong customer service skillsExpertise in managing multiple projects, developing cost-effective business models and business practicesAbility to innovate, drive and manage change while building strong relationships across all lines of businessSkilled mentor and leaderStrong work ethics and integrityWORK EXPERIENCECity National Bank, owned by RBC, New York, NY 03/2021  presentSenior Administrative SpecialistPersonal & Business BankingProvide support required for senior-level manager, including complex calendar management, coordination, including creation of agendas and distribution of materialsReporting, including validation, distribution as well as input on Production, Scorecards, IncentivesDevelopment of ad hoc reporting as neededDevelopment of and participation in monthly multi-media communicationDevelopment of Networking CommitteeOn and off-boarding of colleaguesCoordinate all events and award coordinationLeader and culture carrier for Womens Network, with a focus on philanthropic events and activesJPMorgan Chase & Co., New York, NY 09/2014 - 11/2020Senior Executive AssistantHome Lending, Merchant Services, Planning & AnalysisGlobal Investment BankingProvide all support required for senior-level CFO, including complex calendar management, domestic and international travel, development of communications, creation of agendas and distribution of materialsProvide guidance on communications, business management and organizationCoordinate and schedule complex meetings and teleconferences for multiple office locationsFloor manager, managing all aspects, including technology, coverage, eventsProject Management and Consultant 06/200709/2014Worked across multiple industries providing business, operational and project management consulting for Fortune 100 companies, including Goldman Sachs, ADP, Xerox, Lehman BrothersDevelopment of Business Continuity Plans for global offshoring locationsWorked with CEO of start-up business for virtual outsourcing, defining market niche for business development, creating best practicesCollaborated with professors, attorneys and educators at Teachers College, Columbia University to deliver global training programs in emerging countries (i.e., Pakistan, Bulgaria, Nigeria)Large-scale Project Management for Global RFP PreparationBusiness development in the global offshoring & outsourcing areasCreated and delivered training & development plans for HR Team Leaders managing recruitingJPMorgan Chase & Co., New York, NY 02/2000  06/2006 Vice PresidentOperations & Project Manager, Business Support ServicesManaged Global 400-person 24/7 Support Services organization delivering comprehensive client services to support Investment Bank, with total annual budget of $60+MM. Responsible for Project & Program Management activities across cross-functional and cross-cultural teams.Led successful global project with multiple work-streams and locations to offshore multiple services to India,creating first-ever captive outsourced presence in investment banking industry; achieved annual run-rate savings of over $5.0MM and 50% reduction in headcountLed strategic initiatives creating unified organization through development of cross-regional partnerships,offshore hubs, global best practices, proprietary workflow, and billing systemsPartnered to create industry-wide forum and network to develop innovative approaches to business and vendor management with administrative assistants across LOBsADDITIONAL WORK EXPERIENCEUBS, Investment Banking Division: Project Manager & Department HeadMoodys Investor Service, Project & Operations Manager, Emerging Markets GroupGoldman Sachs & Co., Managed 400+ person Global Business Support Services & Business ContinuityEDUCATION & TRAININGSelected as one of JPMorgans women leaders to attend Smith Colleges Executive Development ProgramSix Sigma certification (Green Belt)Bergen Community College, Finance & Business classesBerkeley Business Secretarial SchoolVOLUNTEER/NON-PROFIT WORK EXPERIENCEVarious womens philanthropic activitiesCamp Brookside, Town of HarrisonRye YMCA, Membership ServicesChurch Street School for Music & ArtVolunteer, PS 234 - PTA VP Communications and volunteer for fund-raising events VolunteerSt. Lukes Hospital, Rape & Victim Advocate