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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE Street Address PHONE NUMBER AVAILABLEA motivated and focused inside sales, customer service and purchasing professional with a technical engineering support background and a commitment to world class customer satisfaction with a proven ability to represent a company in a professional and eloquent manner.EDUCATION:Triangle Tech, Erie, PAAssociate Degree in Specialized Technology: Mechanical Computer-Aided Drafting and DesignEdinboro University of Pennsylvania, Edinboro, PA Bachelor of Fine Arts DegreeEdinboro University of Pennsylvania, Edinboro, PA Graduate Studies in Rehabilitation CounselingTraining Skills and Experience:Microsoft Office, Calendar, Word and ExcelCMM Zeiss Prisma & AccuraMRP/ERP Systems: JD Edwards, SAP, QuickBooks and Shoptech E2 and EDMAutoCADTraining and experience with: Kaizen, Kanban, JIT, ISO, Six Sigma, Lean Manufacturing20 years of detailed technical engineering support and drafting experienceInside sales, customer service, purchasing and quality controlExcellent internal and external customer relationship developmentSuccessfully managed all aspects of new project developmentAbility to produce detailed drawings, bills of materials, routers, work instructionsExperienced with all aspects of reviewing product requirements and creating purchase ordersWORK HISTORYMorgans Shoes and BooteryGastonia, NCRetail Sales 04/15/2021 to presentCustomer service associate, inside sales, stock and inventoryKSM CastingsShelby, NC 07/27/2020 to 3/26/2021Quality Control Runner TechnicianProcess production cast & machined parts on three CMM machines, surface & profile parts, complete first piece approval & die change approvalComplete daily reportsWork closely with technicians, supervisors & engineers to make machine adjustmentsX-ray castings, approve sample ingots for all incoming shipmentsTurbotec Products Inc.Newton, NC 02/17/2020 to 05/04/2020Quality Control Technician - Covid-19 LayoffDaily Quality Procedure audits of production employees and documentation, with focus on inspection using hydrostatic, trace gas inspection and measurement.Lead trainer of all shop floor employees for quality procedures and testingPraxair Surface TechnologiesCharlotte, NC 12/17/2018 to 01/04/2020Production Technician - TemporaryElectrical testing and documentation, cleaning, applying anti-rust inhibitor and packing of bearings for shipmentDegreasing, masking and grit blasting a variety of products prior to coating applicationAerotek at Burkert Fluid Control SystemsHuntersville, NC 08/27/2018 to 11/30/2018Deburr and Out-Going QC Inspection Technician - TemporaryFirst piece inspection of manufactured partsFinal inspection measurement and documentation of out-going parts and assembliesFinal visual inspection and deburring of parts made in the machine shop, as neededPoly-Tech IndustrialHuntersville, NC 11/01/2016 to 06/07/2018Engineering Support and Customer Service RepresentativeResponsible for all aspects of coordinating orders through all stages from receipt until shippingVerified orders against quote, obtain all data for document control and enter orderReview Bill of Materials, drawings, quantities, prices, calculate needed material quantities, obtain vendor quotes, determine best value and delivery and purchase materialsCreated Shop Floor Router/Traveler using ShopTech E2 Systems, QuickBooks and ExcelH & H AeroErie, PA 05/23/2014 to 08/05/2016Deburring TechnicianFine detail deburring of exotic metal parts for commercial aerospace applications100% visual inspection of parts under 10X microscopeUsed power tools to deburr parts, Dremel tools, grinder, buffer and sand blasterSterling TechnologiesErie, PA 2012 to 2013Quality Lead Technician & Safety LeadSupervised QC Department employees, created job travelers and illustrated work instruction boards and trained employeesWorked directly with customers regarding new product development and prototype manufacturingTroubleshot manufacturing processes and tooling determinations prior to first run of rotational molded productionInspected and used various power tools to trim large plastic partsPenn-UnionEdinboro, PA 2008 to 2012Inside Sales Supervisor/Technical Advisor & Project EngineerManaged new product development & onsite UL & CSA lab testingPrepared detail sales, casting and assembly AutoCAD drawings, bills of materialsInside Sales Supervisor: technical & application advisor for Inside Sales TeamPrepared detailed quotes in JD Edwards ERP System, Microsoft Office & ExcelModern IndustriesErie, PA 2006 to 2008Quality EngineerResponsible for all production quality issuesCreated illustrated fail-safe production procedures and created work instruction proceduresResponded with Corrective Action Reports for machining and heat treat customer rejections using Excel and Microsoft OfficeCompleted daily quality floor audits machining and Heat Treat, review SPC data provided by the Quality Inspectors |
