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Title Medical Assistant Customer Service
Target Location US-VA-Woodbridge
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Woodbridge, VA PHONE NUMBER AVAILABLE EMAIL AVAILABLECertified Clinical Medical Assistant graduate with 4+ years of professional experience in customer service, problem-solving, and organizational skills. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures. Fluent in written and oral French and Fulani. EDUCATION/CERTIFICATIONSCertified Clinical Medical Assistant (CCMA) National Healthcareer Association (NHA) 2023 High School Diploma The International High School at Prospect Heights Brooklyn, NY 2022 CORE COMPETENCIESMedical: Phlebotomy, EKG, Vital Signs Monitoring, Medication Mgmt., Patient Care, Clinical Assistance, Infection Control Technical Skills: Computer Skills, EMR Systems, EHR Systems Soft Skills: Communication, Customer Service, Building Rapport, Problem-Solving, Organizational Skills PROFESSIONAL EXPERIENCEHealth Choice Family Clinic and Urgent Care Silver Spring, MD Externship 2023 Certified Clinical Medical Assistant (CCMA) Answered incoming and outgoing phone calls; greeted and directed patients Maintained appointment schedule and all logs Obtained required documentations from patients Entered and updated patient information into electronic medical records systems Produced correspondence, reports, and other requested data Performed routine office operations (Photocopied, faxed, filed, mailed, emailed) Ensured all related labs, reports, and information were in patient files prior to appointments Maintained effective and organized patient flow; maintained HIPPA when creating/using documents Assisted physicians during patient examinations Kept examination rooms stocked with adequate medical supplies and maintained instruments Took patient medical history and prepared patients for examination Collected and prepared lab specimens and performed routine urinalysis Took and recorded patient vital signs Performed EKG/Phlebotomy, including butterfly and finger sticks Additional Work HistoryCashier Foodtown Brooklyn, NY 2019 - 2024

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