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Click here or scroll down to respond to this candidateCandidate's Name EMAIL AVAILABLE PHONE NUMBER AVAILABLE
Associate Product Manager Pittsburgh, United States
Experienced software developer with a proven track record in delivering high-quality code and solutions across diverse
projects. Skilled in full-stack development, I bring proficiency in Java, JavaScript, and Angular with a strong understanding
of software architecture principles. I have successfully assisted in leading teams in executing projects, ensuring adherence
to timelines while maintaining client satisfaction. My ability to bridge technical expertise with project management skills
enables me to effectively translate client requirements into actionable plans and deliverables.
Areas of Expertise
Java (Programming
Team Management Collaboration
Language)
Angular (Web Framework) ServiceNow Agile Methodology
JavaScript (Programming
Leadership Adaptability
Language)
Market Research Public Speaking Data Analysis
Customer Support
Professional Experience
CGI, Pittsburgh February 2022 April 2024
Software Developer
Proficient in Front End Development for web applications utilizing Angular framework
Streamlined data collection and reporting procedures, reducing processing time by 20%
Skilled in ServiceNow monitoring and increased alerting efficiency by 50%
Engaged in security reviews and conducted system training of over 70 technical and non-technical users
Led daily stand-up meetings to facilitate team collaboration and progress tracking
Collaborated with 3+ cross-functional teams to gather requirements, define project scope, and ensure alignment with
objectives
Service Stays December 2022 Present
Chief Technology Officer
Develop & implemented entire IT strategy
Overseeing all IT staff
Monitor industry and market trends
Optimized technological spending by 50%
Managing project timelines, resources, and deliverables
Improved user experience and customer satisfaction by 30%
NewDay USA, Fulton, Maryland January 2020 March 2020
Account Executive
Built a sales pipeline to nurture prospective client relationships, conduct outreach to marketing qualifed leads
Advise applicants on loan options, reviewing terms and loan types to ensure clarity of requirements
Collect, review, and analyze required documentation
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Provide on-going customer support, including felding questions via email, and providing support to Mortgage Loan
Origination team
GNC, Pittsburgh January 2019 August 2019
Sales Associate
Utilized market research and analytics to identify key trends and suggest strategies for improving sales
Responsible for cross-selling and upselling products to increase purchase price by 15% on average
Introduced promotions to customers and presented products based on customer needs
Beaver County Auto, Pittsburgh March 2018 August 2018
Digital Sales & Marketing Intern
Oversaw social media platforms, fostering customer and community interaction
Maintained website integrity by uploading and organizing accurate vehicle stock photos.
Executed promotional activities at local car shows and schools to enhance website traffc
Collaborated with the Pittsburgh Steelers to strategize and develop pitches for potential advertising campaigns.
Vis Project Media, Pittsburgh August 2017 August 2019
Sales Lead & Content Strategist
Accountable for analyzing data gathered through assessment research and market trend
Led acquisition strategy leading to 4x leads in year 1
Owned all deliverables (social media metrics, promo videos, and managing services)
Duquesne University, Pittsburgh August 2016 August 2017
Senior Resident Assistant
Acted as a liason between Duquesne University administration and students
Designed and implemented experiences such as self-defense class, Pittsburgh Pirates games, and feld trips for
residents
Enforced rules and policies of residence life, documented and delivered weekly reports to the resident director
Education
Integrated Marketing & Communications,
Duquesne University, Pittsburgh
Full Stack Software Development
Boot Camp, Tech Elevator
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