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Click here or scroll down to respond to this candidateCandidate's Name
Warren, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEO Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operate in high-pressure environments while recommending best resources and courses of action to benefit client needs and benefits. Demonstrated accomplishments in enhancing customer service as experienced Case Manager. Successful in minimizing errors through proactive attention to professional standards and client eligibility requirements. Dedicated to optimizing resource utilization and team efficiency with solution-oriented approach. SKILLSExpert Data Entry, Microsoft Word & Excel, Expert in Customer Service, Interviewing Vast knowledge of Medicaid & Medicare & scheduling Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceSecretary/ReceptionistMercy Health St. Joseph Cancer Center-Warren, OHOctober 2021 to October 2023work for a Oncology practice with 2 medical Providers per day. Very high volume of patients and I am the only check in person. Greet patients. Collect all necessary co-pays and insurances. Enter all patient demographics. Answer phones, scheduling and rescheduling appts. Schedule new patients. operate all office equipment.Medical SchedulerOne Health Ohio-Youngstown, OHFebruary 2020 to August 2021scheduling call center. scheduled appoints for 9 medical locations. Took messages and forwarded to necessary staff.Customer Service AssociateWalmart-Cortland, OHAugust 2019 to December 2020Cashier & Customer Service AssociateCase ManagerMahoning County Job & Family Services-Youngstown, OH February 1983 to December 20141. Self sufficiencyCommunicated with legal services providers, social services agencies and local judicial systems regarding casesDeveloped appropriate care plans for at-risk individuals and high-risk families Determined eligibility of all branches of Public Assistance EducationAssociate in Human ServicesStark State College - Canton, OHSkills Administrative Assistant Receptionist MS Office Data Entry Word Microsoft Office Strategic Planning Case Management Budgeting Computer Networking Change Management Relationship Management Front desk Customer service Cash register Interviewing Computer networking Time management Sales Microsoft Outlook Outside sales Phone etiquette Data entry Word processing Document management Project coordinationLinkshttp://mail.com |
