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Street Address Springbrook Way Phone: PHONE NUMBER AVAILABLEChapin, SC Street Address Email: EMAIL AVAILABLEProject ManagementExperienced, detail oriented administrative assistant with Strategic approach to client and project management with diverse expertise in customer support and process optimization. Strong aptitude for cultivating effective, collaborative business relationships to drive successful outcomes.Areas of ExpertiseProactive CommunicationMicrosoft Office SuiteProcess Improvement/DevelopmentProactive CommunicationData EntryStrategic Problem SolvingProfessional ExperienceFedEx Express 2012 PRESENTdot/swing driverProvide transportation support for designated service area. Solution development implementation to drive operational performance metrics and customer satisfaction while minimizing order defects. Support strategic productivity agenda in alignment with the organizational core values.south jersey health systems, veneland, nj 2009 2012er unit secretaryAssisted medical team in an Emergency Department setting. Responsible for transcription, preparing test results, test scheduling, and patient consultations for administrative level inquiries. Supported staff in performing routine medical procedures as needed.adams, rehmann & heggan associates, hammonton, nj 2006 2010administrative assistantWorked directly with company principals to manage daily operation of a municipal and private engineering firm. Prioritized complex daily workload and performed system training. Managed end to end strategic coordination of multiple projects, including invoicing, procurement and monthly reconciliation reporting.garvey corporation, blue anchor, ny 2003 2005executive assistant to vpSupported national sales team with project coordination and marketing presentations to drive sales. Organized semi-annual sales meetings and national packaging expos. Scheduled sales leads by territory and arranged international and domestic travel for the team. Redesigned proposal format to include graphics and logos in order to maximize company exposure.atlanticare health plans/insurance, hammonton, nj 2000-2003executive assistant/director of operationOrganized schedule and calendar of events. Assisted in preparation of proposals to the Leadership team. Provided support with administrative assignments in alignment with organizational directives. Property management coordination and resolution of any issues. Performed annual renewals of insurance requirements and assisted with corporate compliance document revisions. Prior role in the company as a Technical Advisor processing health insurance claims in adherence with plan compliance documentation. Flagged any discrepancies and provided bi-weekly reports for tracking open claims. Collaborated with attorneys, plan participants and sponsors to ensure successful outcomes.virtua health systems 1987-2000unit secretary, telemetry, pcu, icuSupported the team in various roles. Assisted medical staff with patient scheduling of tests and x-rays, consulted with patients for any administrative inquiries, and performed transcription. Performed budget analysis and preparation to support the objectives of the Finance team. Responsible for patient billing in accordance with contractual agreements, including any account adjustment. Proficiency in ICD-9, CPT codes, UBs 1500s and Commerical RAsEducationApplied Science coursework - Gloucester County CollegeAwards / CertificationsBLS Certified |