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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Cell number: PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryHardworking and reliable. I focus on going above and beyond to support my team and serve the people. I'm motivated to continue to learn and grow as a Security professional and as a person. Skills Good writing skills CPR certificateCPR trainingHand cuff trainingGood with using the radioTake down trainingReport writingLein certificateEMPCO CertifiedLCOPAT CertifiedExperienceSecurity Officer Sep 2020 Nov 2020Allied Universal Romulus, MII patrol the implant and outplantI sign workers in and out and take their temperatures I check the power house and pump houses to make sure they are in good condition I patrol the parking lotsI check the security camerasI answer the phone in dispatchDaily log for patrol driverI sign truck drivers in and outI make sure their trailers have a valid inspection date and is not expired I weigh semi scrap trucks in and outI communicate with peopleI write hot work permits for workers that want to do work that involves a high hazard machine I unlock and lock doors for contractors and visitors I monitor entrances and exits to control access and prohibit entry of unauthorized individuals. I patrol the premises to identify and quickly respond to suspicious individuals or activities. I complete daily reports outlining regular activities and notable incidents. I respond to inquiries and requests for assistance from visitors and staff members. Explorer Jan 2019 Dec 2019Dearborn Police Explorer DEARBORN, MII patrol at different areas at events that I'm assigned to work at. Practice defensive tacticsWe do push ups weeklyWe run around the police station multiple timesI pass out important information/papers to people at their house Traffic stop training/ felony stopsCommunity policingFairlane Security Supervisor (Sargeant)Dearborn MI 48126.January 2021 - May 2023Foot patrol in the mallRespond to calls from dispatch like, shoplifting, customer trouble, fights, harassment etc Jewelry and Restroom toursMobile Unit patrol (Gate checks, vehicle inspection, test the call box, unlock doors, look for abandoned vehicles if they've been there for 3 days we get them towed, look out for suspicious individuals, mechanical tours.Secure and unsecure mall doors and roof tops as well as check the gas and sprinkler rooms Write incident reports and medical reportsRender aid for injured people we have AED kit and we are trained CPR as well as handcuffing and takedownsApprehend suspectsMaking sure my officers are actively patrolling their assigned areas and are doing their jobs professionallyComplete end of shift paperwork such as, attendance, weekly deployment, and the End Of Shift report as well as making the patrol schedule for the next day Dispatch duties such as give out equipment, monitor cameras, answer phone calls, dispatch officers to a incident, complete dispatch log and type incidents that occur throughout the day on the computerFoot patrol with Dearborn Police and respond to runs in the mall Authorize bans to suspects that commit a serious offense Dearborn Police Ordinance Officer August 2022 - Present Respond to parking complaints around the city of Dearborn Issue parking and nuisance ticketsTow vehicles that are abandoned or blocking traffic Access to a police computer and radioAccess Clemis and Talon / LeinAttend local courtAssist police officers with trafficObserve and report traffic accidents and help assist with traffic Assist stranded motorists with broken down vehicles Assist animal controlAttend city eventsCommunity policingSchool crossing detailsType incident reportsType impound formsAbility to stand in front of a judgeAbility to communicate effectively with citizens and on a radio to dispatch Ability to walk, climb, run and hold objectsAbility to drive and respond to runs in a timely manner Ability to use a computer while driving an emergency vehicle University of Michigan Ann Arbor Hospital DPSS Guest Services Security. March 2024 - Present.*Customer Service Representative*_Key Responsibilities:_- Provided exceptional customer service to diverse community members, anticipating and addressing their needs with empathy and inclusivity- Utilized problem-solving skills to resolve complex situations, ensuring constructive solutions and positive outcomes- Served as initial greeter, welcoming individuals and handling protected health information with confidentiality and discretion- Communicated effectively via phone, email, security radio, and in-person, ensuring clear and respectful interactions- Issued ID badges, screened individuals according to security protocols, and offered assistance with way-finding, parking validation, and other inquiries- Upheld visitation policies, procedures, and guidelines, ensuring a safe and secure environment- Monitored the immediate environment, reporting suspicious activity to Michigan Medicine Security and sharing relevant information- Provided support during emergencies, including fire, natural disasters, and health-related situations- Moved throughout the building to assist patients and families, ensuring a high level of care and compassion*Skills Demonstrated:*- Exceptional customer service and communication skills- Inclusive mindset and ability to work with diverse community members- Problem-solving and conflict resolution skills- Ability to handle sensitive and confidential information with discretion- Strong attention to detail and ability to multitask- Ability to work effectively in fast-paced, dynamic environments- Knowledge of security protocols and procedures- Ability to provide support during emergencies and crises EducationAssociates Degree : Criminal Justice graduation date May 2023 Henry Ford College DEARBORN, MI ( 73 Credits Completed) High School graduation date May 2020Dearborn High School DEARBORN, MIAttended Criminal justice Program at Michael Berry Career Center - Dearborn Heights, Michigan |
