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Click here or scroll down to respond to this candidateCommunicative Sr. Systems EngineerCandidate's Name
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PERSONAL PROFILEHighly communicative Systems Engineer with hands-on experience in all levels of troubleshooting & testing. Seeking opportunity to grow w/a company using my extensive knowledge, customer service excellence and technical problem-solving skillsAREAS OF EXPERTISEMicrosoft Certified Systems Engineer /Windows ServerPowershell Scripting and modification of complex scripts. SQL queries.Working knowledge of Microsoft Teams/Migration, SCCM, SCOM, Active Directory, DNS, DHCPCurrently Studying for Microsoft Azure and AWS CertificationsOTHER SKILLSThe ability to analyze complex technical informationAdvanced troubleshooting skills on Hardware, VMs & Cloud ServersWell versed in Monitoring softwareProactive Problem Solver / Project ManagerTeaching w/ ability to communicate with all level of coworkers including non-technical personnel.Dedicated to Personal & Customer ExcellenceStudying for Security+, expected Mid AugustFamiliar with ITIL Practices and ISO DocumentationSetup and Management of Google Workspace / Google Play for Developers / Firebase.Experience Supporting Sharepoint Developers.EDUCATIONITT TECHNOLOGYBachelor of Science, Computer Networking Systems, 2010Graduated w/ High HonorsTeachers AssistantMember, Technical Honor SocietyMember, Student IT HelpdeskWORK EXPERIENCEVITACHECKS.COMInterim Chief Technology Office November 2023 PresentVendor Management / Developer ManagementLocating and negotiating use of Data ResourcesNegotiations for Pricing of Cloud Storage, Throughput, and Resources.LOGISTIC SERVICES INTERNATIONALIT Systems Administrator 2 Dec 2022 Oct 2023Patching with SCCM and Manage Engine, Scanning with Nessus and QualysManagement of the Office 365 environment for the enterprise along with management of all licensing.Migration of ON-Prem Exchange to Exchange online along with maintenance of all accounts, mailboxes and resources.Construction of hardware and software for entire new environmentsAdministration of Classified areas for DOD within LSITroubleshooting of VMWare, Office, Windows Server 2022, Trellix, Qualys, Veeam, Intune, San systemsImplementation of RSA token system and administration / TroubleshootingManagement of Hardware and personnel for defined projectsManagement of office 365 environment and all Licensing for all software across the enterprise.TIAA / SYNECHRON INC.IT Systems Manager April 2021 / June 2022Senior Member of the Vulnerability Remediation team keeping the company safe from outside attackers. Server Hardening and installing security baselines based on my CVE (vulnerability database) research. Nexpose was my primary scanning and verification tool.Research of reported and non-reported vulnerabilities to schedule and implement steps for remediation. Once identified, I would utilize the Change control process to schedule the remediation.Windows Server Hardening including implementing KRI Metrics. Creating, Configuring, and troubleshooting Failover Clusters.Monitoring computer virus reports to determine when to update virus protection systems.MS Office 365 management and supportAstadia IncSR SYSTEMS ENGENEER Oct 2019 Nov 2020Directed troubleshooting teams w/ Azure, Teams, Active Directory and Exchange related issuesManaged client account for accuracy and proficiencyEvaluated Proprietary Software for clients (Cloud MSP)Advised clients of potential issues regarding maintenance of network connectivity systemsDelegated/Trained incoming Jr. level engineersPrepared Detailed Reports for Upper management on Priority IssuesDeveloped plans to safeguard computer files against modification, destructionSupported Legacy Manufacturing Systems in a closed environmentMS Office 365 management and supportBlack Knight Financial ServicesSYSTEMS ENGINEER II SITE LEAD 8/2014 10/2019Advanced skills in Custom server BuildingTrained Advanced Troubleshooting skills of Monitoring Software. Microsoft Monitoring Agent, Systems Edge, SCOM, CA ProductsAdvanced troubleshooting skills across multiple platforms (Hardware, VMs, File Cluster & SQL Cluster. Windows Server 2003/2008/2012//2016/2019/2022. Windows 7/81/10.Advanced skills in deployment of server systems including the use of Altiris, HPMan, HPPro, iLO, Firmware Patching, Chassis Setup/Upgrade/Patching, and hardware troubleshooting/replacement/and upgrading.Performed the tasks that were necessary to keep projects on target and mitigate as much risk as possible.On-Call whenever required by the team. Our team is the front line for any issues, we called in resources / Vendors and coordinated as needed depending on the scope of the issue.On Prem Exchange Administration and troubleshooting.Lead for Disaster recovery exercises for department, coordinating resources and establishing scope.Implementation and Maintenance of VMWare vSphere hardware and infrastructure for versions 5.1 8.0.Creation of entire VMWare Sites / Environments, Patching, Failover, and resource balancing. Including HP Blade enclosures, Blade servers, Installing the VMWare abstraction layer, The needed OS and services, Hardware and VMWare networking with VLans.Cisco firewall configuration and Log file inspection. (Secondary role)Super user for Symantec Altiris. Policy and Software package creation for complete Workstation and Server remote rollouts.Monitored use of data files and regulated access to protect secure information.Web server creation based in Windows Server and IIS. Configuration of IIS per provided Specs. Performance and capacity monitoring of all servers for site reliability and hardware needs (VMWare/EMC). Traffic and performance monitoring with Solarwinds.Developed plans to safeguard computer files against modification, destruction or disclosure. Encryption and Chain of Custody documentation.Baptist Health Systems 4/2007 8/2014 - Information Services Support SpecialistAdvanced skills troubleshooting Hardware, Software, and Account based issues in a large scale, multi-site, 24-hour Enterprise Level Health SystemUtilize multiple types of monitoring tools/software to ensure system health of network and Servers.Advanced troubleshooting skills involving Registry Manipulation, Citrix, VMWare, Remote Administration, Network Troubleshooting, Thin Client Terminals, Cerner Classic/Millennium, Dragon, Windows XP/7/8, Windows Server 2000/2003/2008, Active Directory, DNS, DHCP Administration.Convergys Corporation - 4/2006 - 3/2007 Command Center AdministratorMonitoring and troubleshooting call center traffic flow between multiple international call centers.Engage and coordinate with Software and WAN vendors for remediation of slowness and site outages.Vendor Management for networking hardware, connectivity issues with call centers in multiple countries and enhancements to network services.CitiStreet 4/2005-2/2006 Business AnalystAdvanced Skills utilizing Microsoft Access (SQL) and ExcelTroubleshooting Database Issues, differences between data across multiple database types, Custom Script WritingDocumentation and Testing of Client ProcessesFixing problems between dissimilar databases.Florida Power and Light 4/2000 2 2005Front Line Customer Service during Hurricane SeasonsPromoted three times for ExcellenceUnited States Army Reserves 1992-1995Combat Engineer based out of Fort Leonard Wood, MO.Authorized motivated negotiated restructured developed empowered established guided supervised trained managed initiated designed |
