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Title Service Technician Desktop Support
Target Location US-IL-Zion
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EMPLOYMENT HISTORY:Street Address -present INDEPENDENT COMPUTER CONSULTANTZion, IllinoisHave performed service on PCs and printers as needed, concentrating on home computer users.Service performed on Dell, HP and other makes of desktop and notebook PCs including motherboards,hard drives and OS rebuilds. Also, built custom PCs.07/2020-present WiPro, Inc.Computer Service TechnicianEmployed as Contract PC TechnicianAssignment:Wipro at Abbott Laboratories (Jul. 2020-present)Performed desktop support on Dell computersincluding new PC deployments at Abbott Laboratories.07/2018-07/2020 WWTS, Inc.Computer Service TechnicianEmployed as Contract PC TechnicianAssignment:WWTS at Abbott Laboratories (Jul. 2018-Jul. 2020)Performed desktop support on Dell computersincluding new PC deployments at Abbott Laboratories.01/2017-02/2017 Peak Systems, Inc.Computer Migration TechnicianEmployed as Contract TechnicianAssignments:Hospira/Pfizer Pharmaceuticals (Jan-Feb 2017)Migrated Hospira Windows 7 users to Pfizer Windows 10 platform; including data migration.10/2016-01/2017 Family VideoEmployed as Video store AssociateResponsible for most aspects of store operation.11/2014-12/2014 Beechwood Computing, Ltd.Computer Service TechnicianEmployed as Contract TechnicianAssignments:Centegra/NIMC medical center01/2012-03/2015 Jobco Professional Staffing, Inc.Computer Service TechnicianEmployed as Contract TechnicianAssignments:Valcom Inc. at W.W. Grainger, Inc. (Jun. 2012-Apr. 2014)Performed service on HP and Lenovo notebook computers; alsoRe-imaging and refresh (XP to Win 7) of existing and new unitsfor deployment within the company.05/2010-02/2011 Peak Systems, Inc.Computer Service TechnicianEmployed as Contract TechnicianAssignments (among others):UBS Financial Services (May-July 2010)Removed old PCs and deployed upgraded PCs; including data migration during three monthcontract at twelve different customer sites. Acted as lead technician at four customer sites,supervising deployment teams of up to 15 technicians.Forest City Management (Jan. 2011)Removed old PCs and deployed upgraded PCs; including data migrationDuring contract and three different customer sites.08/2009-03/2010 Micro Medics, Inc.Vernon Hills, IllinoisComputer Service TechnicianPerformed repairs on customer notebook computers. Repaired Acer, Asus and Dell units,including motherboard and LCD panel replacements, hard drive replacements with OS restore andminimal component level repairs, including DC connector replacements.11/2007-05/2008 Manpower ProfessionalGurnee, IllinoisComputer Service TechnicianEmployed as contract technician.Assignments:Abbott LaboratoriesNovember 2007  May 2008Abbott Park, IllinoisMaintain and repair computers and printers at Abbott Laboratories Abbott Park Campus.EDUCATION:COLLEGE OF LAKE COUNTYA.A.S. in CIS (PC/LAN Specialty) May. 2005A.A.S. in Data Processing Dec. 1985A.F.A. Degree (Theatre) Dec. 1985EASTERN ILLINOIS UNIVERSITYAttended 1978-1980A+ Certification Dec. 1995Dell Certification Nov. 2007HP LaserJet Authorization 1997

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