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Qa Lead Manager Resume Eden prairie, MN
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Title QA lead/Manager
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 Position Qualifications:
      Over 10 years of diversified experience in system testing, analysis, design, development, manual testing and automation testing for Client/Server, Mainframe and Web based/Web Services applications on various browsers.
      Specific testing expertise includes Integration Testing, Functionality Testing Interface Testing, Performance/Stress Testing, Black Box Testing and Regression Testing using tools like Quick Test Pro, Win Runner, Load Runner, Quality Center and ALM.
      Possess excellent communication skills, strong analytical problem solving capabilities and the ability to work either independently or in a team.
      Good understanding of QA Methodology and standard Quality models ISO, CMM, and IEEE.
      Experienced in task planning, estimation, monitory, progress reporting and defect tracking and defect reporting using HP Quality Center, Rally, Rational Requisite Pro, and Clear Quest
      Experience writing Complex SQL Queries & Testing scripts
      Strong working knowledge of programming languages (C, Java, .NET, Visual Basic, SQL, VBScript) in UNIX(Putty) and Windows operating system.
      Developed and executed manual and automated test scripts for functional, integration, regression, and system testing, recovery, security, stress testing and performance testing.
      Coordinated the Testing activities with onshore and offshore members and also tested the Interface testing, Integration testing, Field by Field validation, Usability testing for the projects.Technical Skills:Testing Tools:  QuickTest Pro 10.0, Winrunner7.0, Quality Center 11.0, ALM 11.52, Integra, Rational Requisite Pro and Rational Clear Quest, SOAP Scope, XML SpyLanguages:  C, C++, Java, .Net, SQL, PL/SQL, SQA Basic, TSL, and Visual Basic6.0Web Development:  HTML, DHTML, XML, Java Script, and VB ScriptApplication/ Web Server:  IIS 4.0/5.0/6.0, Tomcat, Web SphereDatabases: Oracle, SQL Server, MS-Access 2000, and DB2Application Packages:  MS Word/Excel/Power Point/Front PageSource Control: Visual Source Safe, Clear Case, and CVSOperating Systems:  Windows 98/NT/2000/ XP/ Vista, MS DOSCertifications:SIX Sigma Yellow Belt CertifiedQuality Center 9.2 Certified.Professional Experience:WELLSFARGO   MN                                                                                             Oct 2015   April 2016Systems Quality Analyst 5( QA Lead)As a QA Lead, I Coordinated, Lead and hands on multiple projects    Cybersure  application(CyberSure is Wells Fargo s Risk Management and Customer Support Website for customers to view summaries of insurance, issue Auto ID cards, Report Claims,  view Claims History, and manage their Certificates online) , Benefit Wallet Card, Issue Auto ID, integration with WCA projects.        	Worked on Multiple projects with Integrated Browser release.        	Generated Tracibility Matrix in ALM for the Higher Management.      Prepare Master Test Plan, coordinated and involved in the Testing activities (integration testing, Regression testing, Performance testing and UAT testing(lead)).      Maintain Releases, cycles, test runs, Requirements, test cases. Create and maintain Automation and Regression Tracker.      Worked with Business Users, Development lead, project manager and entire project Team.      Experience in Coordinating the Test activities with Onshore resources( testers)  and Offshore Resources followed the water fall methodology and Agile process.      Plans and directs quality assurance schedules and assignments, and monitors project status in comparison to cost/time projections.      Working as Test Coordinator for all the testing activities and Documents all phases of QA process      Providing guidance, mentoring and Training (projects) for the new resources on-board.      Logging, tracking and verifying resolution of software and specification defects      Participating in in end-to-end testing activities with the numerous enterprise teams.      Providing support to automation testing resources as needed      Using advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving highly complex test problems      Providing accurate Test status reporting on weekly basis.      Directing and serving as a mentor to less experienced QA testers.
      Coordinating  with  Offshore teams on Testing activities.UNITED HEALTH GROUP   MN                                                                                             May 2011   Aug 2015Senior Quality Assurance (IT QA Lead)
Prospective 2.0   Application that scans claims for customers in an attempt to proactively identify fraudulent claims and prevent them from being paid.DETECTS - Data Examining Tool and Electronic Claims Tracking System is an application used by AFRS (Anti-Fraud Recovery Solutions) group of Optum for fraud investigation of prospective claims.FCM   Case management tool used by Optum to track and investigate on Medical Claims (Facility Claims)PICTS   Payment  Integrity case Tracking system(both facility and professional claims)Roles and Responsibilities:      Development and implementation QA process on multiple projects for the IT to support Fraud Healthcare application (leading 4 capital projects).      Prepare Test Strategy, Release Readiness Document, coordinated and involved in the Testing activities (integration testing, Regression testing, Performance testing and UAT testing).      Provide estimations and worked on Demand Plan for the multiple projects.      Review the Test case design for all the User stories before the final review by BA s.      Maintain Daily and weekly status reports on the User Stories.      Work with ALM 11.0, which is used for test case execution and for the traceability matrix.
      Use Rally for logging defects as well as for the test result document      For end testing, used Oracle 12.1 and the data from XML saved in tables (it is validated by reading the XML (patient and provider details)).      Maintain Releases, Requirements, test cases.
      Pulling Traceability Matrix creating Graphs and Charts needs for Release readiness doc.      Prepare Test Summary reports, QA Process Checklist, Rally process in QA (where the defects are logged).      Create and maintain Automation and Regression Tracker.      Experience in Coordinating the Test activities with Offshore and Onshore resources.(lead  4 teams offshore)      Followed Agile/ Scrum process and worked with offshore team.      Providing testing and support for CCDI and CH teams throughout the year along with ICD10 enterprise testing.      Providing guidance and Training (projects) for the new resources on-board.      Work with project Manager and Development Manager on Project execution and deadlines.      Six Sigma Yellow Belt CertifiedPark Nicollet   MN                                                                                                                  May 2007   May 2011Quality Analyst/LeadRoles and Responsibilities:      Developed and implemented QA process on multiple projects for the IT to support Healthcare application (Epic) development      Prepared High Level Test Plan, coordinated and involved in Interface testing, Integration testing, Map record testing and Field by Field validation for the Epic Project.      Continuously communicated with the project managers, downstream application owners and Epic application coordinators for Critical Defects.      Changed and updated any major issues in different testing/developing phases.      Provided daily and weekly Defect status report for the teams to upper management.      Site admin in Quality Center by managing domains and projects for various applications. Maintain Quality Center (site admin) up on user requests.      Installed, upgrade and configured HP products such as Quality Center (9.2 &10.0) and Quick test professional (9.5 & 10.0)      Executed projects in QTP and Citra Test automation tools with VB script by using Object Repository and Excel files for storing Test Data.      Coordinated quarterly compatibility testing using Quality Center extensively entering the scripts, executing and logging defects. Prepare the weekly testing status using reports and Graphs.      Involved in Regression testing using QTP and Citra test tools in Epic Project.      Created and updated VBscript on different build for regression testing.      Data Load: Created VB script to load test data in applications and validate.      Created defects by defining severity and verify the fix through SharePoint and Quality Center.      Worked as content owner of the QA SharePoint.
      Created views, modifying views for the defects. Created lists for Defects (unable the user to login defects including all of the defect columns).      Validated and verified data from main interface application to downstream applications.      Involved in writing functional testing scripts in Quick Test Professional and CitraTest.      Coordinated testing between main interface application and downstream application and validated HL7 messagesMcKesson - MN                                                                                                               April 2006 - April 2007QA Analyst
McKesson as a nation's leading healthcare services company provides insurance, pharmaceuticals services, medical supplies and technologies. "McKesson Direct" Order Management System application was developed to place orders for medical supplies and track them for different clients, nursing homes, patients and their respective insurances.Responsibilities:      Involved in development of Test Plan and Test Specifications as per business requirements.
      Developed Test Scenarios, Test Cases, Test Data and Traceability Matrix.
      Tested all the web services using SOAP Scope testing tool.
      Validated WSDL files against Schema document using XML Spy.
      Derived and executed the test cases based up on Software Requirement Specifications & Design documents.
      Provided project status throughout the testing cycle of a release.
      Performed Smoke, Manual testing, manual regression testing of the application.
      Created the Test data for Test Cases.
      Logged tracked and validated resolution of identified defects using Quality Center and generated defect summary reports.
      Made sure that the web services data is stored correctly in the back-end systems.
      Automated the manual scripts by using automation tool Integra
      Environment:   Quality Center 9.0, Java, SQL, UNIX, XML, Schema/WSDL, AS/400, Web Logic Server, XML Spy, and SOAP Scope.MetLife   IA                                                                                                  		 July 2005   March 2006QA AnalystGI Installation Checklist was a Portal Application Development project developed as a web based interface to create and maintain the health care needs for MetLife Insurance Company Employees and Customers for MetLife Group Insurance Plan. This contained modules like Eligible Groups, Divisions, Plans, Claim Administration, Account Structure and many more.
Responsibilities:      Reviewed Business Requirement Documents and the Technical Specifications.
      Analysed business needs user requirements and specifications, formulating changes and testing the changes to make sure the application is adhering to business standards.
      Involved in writing test plans as per the technical specifications.
      Documented test cases for various screens of the application in Quality Center.
      Wrote SQL queries to query the data population in back-end database to do Transactional testing using TOAD.
      Performed Data driven testing for multiple sets of data using QTP
      Performed End-to-End testing for the allotted features of each version.
      Composed test completion reports at the end of each testing project as well as daily summary reports.
      Provided training to customers regarding the use of the web site.
      Responsible for User Acceptance, Functionality, Stress Tests, and Regression Tests to insure successful integration with existing products.
      Responsibility for developing and executing performance and automated tests against all products, documenting the results.
      Logged and tracked the defects using clear Quest.
      Environment:   Quality Center9.0, QTP 9.0, SQL, TOAD, Oracle, Clear Quest, Java, XML, HTML, J2EE, Windows XPJohn Deere   Des Moines, IA                                                                                            June 2004   May 2005
QA AnalystResponsibilities:      Involved in requirement specifications meetings with Business Analysts to prioritize and resolve high level defects.
      Involved in writing and implementation of the Test Cases
      Developed and executed test cases using Test Director.
      Prepared the test data and scenarios used for automation.
      Prepared Test Matrix to keep track of the manual test cases that has been automated.
      Conducted Regression testing during various phases of the application using Win runner
      Logged and tracked the defects using clear Quest.
      Checked the data flow through the front end to backend and used SQL queries, to extract the data from the database.
      Analysed and Validated test results to ensure existing functionality and recommend corrective action where necessary
      Worked closely with business experts and developers in order to resolve application Defects.
      Worked with end-users to facilitate user acceptance testing.
      Used functional knowledge of applications to provide technical assistance in identifying, evaluating and resolving complex test problems.
      Documented all phases of QA processes.
      Environment:   Test Director 7.5, Win Runner 7.5, Java, SQL, Clear Quest, JSP, XML, J2EE, Web Logic, Windows 2000Block Buster Inc.   TX                                                                                          October 2003   April 2004QA Tester
Project: Warehouse Management System (WMS).  WMS has the core functionality to meet the demands of the modern Supply Chain.  Block Buster manages their warehouse operations using WMS.  WMS is a user-oriented, graphical product that uses Client-Server technology, integrated third-party reporting tool and the Small Parcel System (SPS), the Yard Management System (YMS) and the Order Management System (OMS).
Responsibilities:      Writing Test Plan and Test Strategy documents.
      Leading the team on Regression, Functional and Performance testing.
      Develop the TSL scripts for regression testing.
      Perform Regression and Performance testing.       Liaison between the QA team and other Development/support teams.
      Review the test cases written by the team members and helping them in understanding the system and processes.
      Developing and maintain the performance test scripts using Load Runner.
      Use SQL statements to perform the Oracle Data base testing.
      Validate the data using TOAD tool.
      Tracking the bugs using Test Director tool.
      Develop and maintain the Win Runner scripts for data driven, regression purposes.
      Prepared the Test Matrix and the Test result reports.
      Environment: Data stage, Unix, SQL, Test Director, Win runner, Load Runner, Oracle, TOAD, Windows XPEducation:Bachelor of Computer ApplicationsMasters in Business AdministrationContact: EMAIL AVAILABLEMobile Number: PHONE NUMBER AVAILABLE

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