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Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARYE X P E R I E N C ES K I L L SStreet Address Iroquois Ave., Lancaster, N.Y.(E): EMAIL AVAILABLE(P): PHONE NUMBER AVAILABLEJ U L I E R O M A N JRC O N TA C TE D U C AT I O N Training & EmployeeDevelopment Customer Service & Relations Team Building & Leadership Exceptional Management Skills Strategic Business Planning Dependable & Adaptable Proactive Planner Strong Interpersonal Skills Financial Budgeting &Administration Fluently Bilingual: English/Spanish National Registry of Food SafetyProfessionalsTROPICAL SMOOTHIEBUFFALO, N.Y.District Manager / 2021- PresentAs restaurant District Manager, I oversee the daily operations of several stores. Duties and responsibilities range from: Human Resources management, operations, sales, compliance, budgeting audits, assessing customer service and customer satisfaction at each franchise. As a District Manager, I am involved in hiring and training across all restaurants; and ensuring that employee performance meet company standards. I travel on site to each restaurant in the district; meeting with managers to discuss profits, performance, and efficiency of each site while addressing any issues that might be reported. WAHLBURGERSORLANDO, N.Y.Assistant General Manager / 2015-2017Reviewed and assigned daily duties to FOH & BOH employees. Monitored and controlled inventory (Posting invoices, and helping with counts). Worked hands-on with the team to ensure guest satisfaction and a pleasant working environment. Monitored food preparations and methods. Assisted in hiring, training, and scheduling of food service staff. Assisted in ordering all products and supplies for the restaurant. Practiced proper sanitation procedures and ensured work areas were always clean and neat. Glover Cleveland High SchoolBuffalo, New YorkBLAZE PIZZA & THE FAMOUS HALAL GUYSBUFFALO, N.Y.Multi-Unit Franchise General Manager / 2017-2021successful leaders. Created, maintained, and balanced employee schedules. Inspected restaurant kitchens to ensure compliance with sanitation and safety regulations. Implemented policies and SOPs that will maintain future restaurant operations. Completed restaurant opening/closing procedures, handling cash, managing deposits, financial reporting, and reviewing the P/L. Consistently exceeded monthly sales targets while maintaining costs and keeping low employee turnover. Negotiated vendor contracts and inventory control. CHIPOTLE MEXICAN GRILLORLANDO, F.L.Restaurateur II (Training/Restaurant Manager) 2007-2014 Managed operations of great restaurants by providing an excellent dining experience, enforcing company standards in food quality, cleanliness, customer service, and a positive working environment. Developed crew members into management positions - General Managers and Salary Managers. Mentored and oversaw multiple restaurant locations. Increased sales and productivity by running great restaurants. Oversaw financials, loss prevention, and people measures according to state laws. TACO BELLORLANDO, F.L.Assistant General Manager / 1998-2006Trained and lead a team of crew members and supervisors. Assisted in recruiting, interviewing, and hiring crew members. Assisted with the P/L by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate action. Certified trainer in the Food Safety Program. R E F E R E N C EUpon RequestOversaw and managed operations of multiple franchise locations owned by NYVA Franchises within the Buffalo, New York area. Recruited, hired, developed, and trained ServSafe CertificationQualified Restaurant Manager with ServSafe certification and 20+ years of experience helping small and large food industry corporations meet their business and operational objectives. |
