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Title Store Manager Customer Service
Target Location US-TN-Nashville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Nashville, Tennessee PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL EXPERIENCEStore Manager, Ten Thousand Villages, Nashville, TN Oct 15  Present Oversee day-to-day store operations ensuring smooth functioning and optimal customer service. Recruit, train, and manage a team of staff and volunteers, focusing on performance and professional development. Create and manage staff schedules to guarantee adequate coverage and efficient operations. Handle payroll processing, maintain HR records, and ensure compliance with state and local regulations. Design store layouts and supervise visual merchandising to enhance the customer shopping experience. Implement and enforce store policies to improve customer interactions and satisfaction. Conduct regular training sessions on product knowledge and sales techniques to achieve sales targets and promote fair trade awareness. Perform opening and closing procedures, including cash register reconciliation and bank deposits. Address customer inquiries and complaints promptly to ensure a positive shopping experience. Manage accounts receivable and payable, collaborating with the bookkeeper to maintain accurate financial records. Prepare and present monthly financial reports to stakeholders. Coordinate with property managers and vendors to address and resolve any property-related issues. Ensure the store adheres to maintenance and safety standards. Lead marketing initiatives and manage social media activities within the organizational budget. Troubleshoot technical issues both on-site and remotely to minimize disruptions. Foster a collaborative team environment and resolve daily operational challenges. Liaison with Villages' relationship managers to address and resolve any board-related issues. Participate in board meetings, workshops, and monthly store manager meetings. Conduct regular staff meetings to communicate updates and address concerns. Lead the Inventory and VM Manager in overseeing inventory counting and management. Interior Designer II, Creations Inc., Srinagar, JK, India. May 14  Oct 14 Interior Designer I, Creations Inc., Srinagar, JK, India May 11  Aug 12 Developed conceptual and schematic design drawings using AutoCAD. Drafted site plans for various projects throughout the state. Designed modern/contemporary furniture for office spaces. Managed a team which designed and did landscaping for a private hospital. The work involved basic plans, sections, elevations, roof plan, flooring, furniture plan, furniture specifications, wall textures, electrical layout. Worked on plans, working drawings, sections, elevations, interiors for a hutment project in a hill station. Assisted in sourcing, selecting, and presenting design elements to residential clients. Detailed specification documentation including all interior finishes, millwork, ceiling details, decorative lighting design, built-in elements, appliance, and plumbing fixture selections. Designed a typical Indian residential villa. Maintained a design library, handled records, accounts and met with sales representatives. EDUCATIONAmity University, New Delhi, India May 2014Master of Science, Interior Design;Annamalai University, Chennai, Tamil Nadu, India Aug 2011 Bachelor of Science, Interior Design;RELEVANT COURSES Computer Aided Design. Project Management. Computer 3D simulation and modelling. Space ergonomics and Anthropometrics. Management and Entrepreneurship development. Furniture design.TECHNICAL SKILLSMS Office Suite; POS, Intuit.

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