Candidate Information Title Customer Service Manager Target Location US-IL-Rockford Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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CLARISSACLARKPHONE NUMBER AVAILABLEEMAIL AVAILABLERockford, Illinois Street Address
CONTACTSKILLS Cost Reduction Operations Management Employee Scheduling Employee Performance Evaluations Task Delegation Succession Planning Money Handling Staff Training and Development Customer service orientationHardworking professional offers demonstrated success in leading teams and managing projects to successful completion. Skilled in problem- solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality. Experienced in budgeting, forecasting, and financial management.PROFESSIONAL SUMMARYAssistant ManagerGiordanos Pizza, Rockford, ILServerStone Eagle Tavern, Rockford, ILProperty ManagerHauck Homes, Dixon, IllinoisEXPERIENCEJune 2016 - PresentTrained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.Resolved customer complaints quickly and effectively while maintaining a high level of professionalism. Helped oversee the daily operations of the store, managing staff and inventory. Scheduling Interviews with potential new servers, phone girls and Delivery drivers Resolved customer complaints and handled refunds and returns to promote satisfaction. Tracked store inventories and replenished products according to demand. Established clear communication channels between staff members to ensure smooth workflow throughout the store.May 2012 - August 2016 Worked with coworkers to complete tasks.Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.Committed to delivering excellent customer service while working in a fast- paced environment. Provided efficient and courteous service to customers at all times. June 2008 - March 2013Managed daily administrative tasks, including tenant relations and rent collections.Provided customer service support by responding promptly to inquiries or requests from tenants. Investigated complaints, disturbances and violations and resolved issues. Maintained accurate records of all tenant information including contact details and payment history.Coordinated tenant move-in and out process and orientated new tenants to property.Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes.Conducted regular property inspections to identify potential maintenance issues.Initiated eviction proceedings when necessary according to state law and court orders.High School DiplomaDixon High School, Dixon, IllinoisEDUCATIONJune 2002CERTIFICATIONS Basset Certificate (bartender) Food Handlers Sanitation CertificationReferences available upon requestREFERENCES