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Click here or scroll down to respond to this candidateCandidate's Name
Falls Church, VA PHONE NUMBER AVAILABLE EMAIL AVAILABLEReliable Store Manager with over 10 years in customer service and leadership roles. Skilled at coaching and encouraging staff toward advancement by setting the standard and being a resource for support. Proactive in addressing customer and operational concerns promoting a positive and productive environment. EXPERIENCEFEB 2019-CURRENTSTORE MANAGER, EXTRA SPACE STORAGEGenerated long-term business relationships by responding to customer concerns with friendly and knowledgeable service.Prioritized sanitation, safety, and health standards in work areas to meet OSHA requirements.APR 2016-JAN2019CUSTOMER SERVICE LEAD, THE HOME DEPOTProvided fast, friendly service by actively seeking out customers and assessing their needs for assistance.Maintained the in-stock condition of assigned areas, and ensured it was clean, orderly, and safe.Helped train and develop the customer service team by providing information and coaching. EDUCATIONAPR 2023 BACHELOR OF BUSINESS ADMINISTRATION, STRAYER UNIVERSITY Received the President's List award for maintaining a high-grade point average and academic excellence.MAY 2016 BACHELOR OF SCIENCE IN PSYCHOLOGY (NO DEGREE), HOWARD UNIVERSITYThe student was recognized with the Humanitarian Award for community service and upholding our schools values.SKILLS ACTIVITIES Cross-functional team management Excellent communication skills, both verbal and written Operational budgeting, schedule management, and customer retention Ability to collaborate effectively with third party vendors and other team membersActive member of Phi Theta Kappa Honor Society and participated in various volunteer and networking events aimed towards community, diversity, and inclusion. |
