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| | Click here or scroll down to respond to this candidateCandidate's Name
P.O. Box Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLESummary of QualificationsOver 20 years experience in the customer service field with an emphasis in management and human resourcesAbility to meet customer requests in a courteous, and professional mannerExperience with collections, accounts payable and accounts receivableContinuously meet and exceed company sales and service standardsComputer skills: Microsoft Office products, copier, fax machine, multi-line telephone, e-mail software.Work ExperienceCustomer Service ManagerProvided leadership, training and guidance to employees and suburbanitesCreate new accounts and update existing accountsHandled large daily cash transactions; prepare daily financial, inventory and personnel status reportsConduct bank deposits and withdrawalsReview credit reports on prospective customersCreate employee work schedules and supervise 50 employeesFollow all store protocols for creating store displaysManage customer complaints, returns, layaways, and credit card approvals and transactionsHuman Resources AssistantInterpret and explain human resources policies, procedures, laws, standards, and regulationsInform job applicants of details such as duties and responsibilities, compensation, benefits schedules, working conditions, and promotion opportunitiesSchedule and conduct new employee orientationsPerform administrative activities including documenting/recording internal informationWork HistoryProduction Worker Onin at GFP Warehouse December 2022-PresentGM Assistant Carmart Tuscaloosa August 2022-November 2022Cashier Harbor Freight October 2021-August 2022Cashier: Target (seasonal) October 2020-December 2020Production Worker: Amazon March 2020-September 2020Quality Manager: MB Tech July 2016-September 2019HR Assistant: Lowes Home Improvement Stores February 2015-July 2016Production Worker: Borgers September 2014-March 2016Production Worker: Elwood Staffing at Faurecia March 2013-August 2014Team Leader: BLG Logistics September 2012-February 2013Production Worker: NAOS at Mercedes October 2010-September 2012Customer Service Lead: Wal-Mart September 2008-September 2010Head Cashier: Lowes Home Improvement Stores March 2006- October 2008Customer Service Manager: Wal-Mart October 2004-March 2005EducationHigh School DiplomaCentral High SchoolTuscaloosa, AL |