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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFILEDiligent, demonstrated professional with over 10 years experience in training and operations management, well versed in improving processes and strengthening compliance intent on being a productive asset to any organization.CORE COMPETENCIESCustomer Service RecruitmentTeam Supervision & TrainingREFERENCESKim LeibermanAssistant General ManagerDave and Busters Inc.Panama City Beach, FLEMAIL AVAILABLEJennifer FunkSpecial Events QA and TrainingDave and Busters Inc.Dallas, TXEMAIL AVAILABLEPROFESSIONAL EXPERIENCEArea Operations ManagerDave and Busters September 2013 presentPerform as liaison between corporate HQ and facility. Responsibilities include talent acquisition, training and supervision; implement, develop and review policies and procedures and provide inspired leadership for the organization by promoting a company culture that encourages top performance and high morale.Corporate TrainerDave and Busters December 2012 September 2013 Analyzed and monitored employees to ensure efficacy of training standards. Assisted HR Department in hiring and training new employees. Implemented and developed training manual currently utilized. Promoted to Area Operations Manager position. Shift LeaderDave and Busters June 2009 September 2013Supervised employees inclusive of assigning tasks and scheduling. Ensured customer satisfaction. Identified and trained new team members. Promoted to Corporate Trainer position.SKILLSSoftware: Microsoft Office Google Drive Kronos Symphony Highly Analytical & CommunicativeEDUCATIONBroward Community College September 1991 January 1994 Business ManagementMartin Luther King Jr. High School September 1985 May 1989 |
