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EnsignS / STEPHANIE Syecuss ew enzoA ATKINS eePROFESSIONAL SUMMARYHardworking with strong history of meeting and exceeding customer expectations. Sales and service expert with recordof achieving performance targets while maintaining high-quality standards. Expert-level knowledge of industry serviceprotocols and best practices.SKILLS* Complaint resolution * Call Management * Data Collection* Appointment Scheduling * Report GenerationEXPERIENCECustomer Service Representative April 2021 - November 2023Charter communications Syracuse, New York* Collaborated with colleagues and co-workers to deliver quality customer experience.+ Met personal, team and company goals in customer service environment* Answered inbound calls to handle various concerns, set appointments and close sales.Customer Service Representative March 2016 - January 2021Suburban propane Syracuse, New York* Met personal, team and company goals in customer service environment+ Managed customer calls efficiently in fast-paced call center environment+ Answered inbound calls to handle various concerns, set appointments and close salesEDUCATIONForrest city high school, Forrest city, Arkansas May 1999) Aa Ca SELECT TEMPL...