| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateEmail: EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLE Address: 18417 Barney Dr,Accokeek MD Street Address
Professional SummaryI'm an Energetic and dedicated Shift Manager with over years of experience in fast-paced restaurant environments. Proven ability to lead teams, streamline operations, and provide exceptional customer service. Committed to fostering a positive work culture and driving business success at Noodles & Company.**Professional Experience**Shift ManagerNoodles & Company, Waldorf, MD August 2023 Present Leadership: Directly manage a team of 20+ employees, ensuring high-quality food preparation and customer service during peak hours. Operational Efficiency: Implemented a new scheduling system that reduced labor costs by 10% while maintaining staff satisfaction.Training & Development: Developed a comprehensive training program for new hires, reducing onboarding time by 30%.Customer Service: Introduced a customer feedback initiative that led to a 15% increase in customer satisfaction ratings.Assistant Shift ManagerNoodles & Company, Waldorf, MD August 2023 Current- Assisted in managing daily operations, including inventory management and staff scheduling.- Played a key role in a marketing campaign that increased monthly sales by 20%. Teacher HelperThomas Stone High School 3785 Leonardtown Rd, Waldorf, MD 20601- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.- Handed out classroom materials, like pencils, paper, and crayons- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher- Graded assignments and reported individual progress to teacher- Assisted teachers with classroom management and document- coordination to maintain positive learning environment- Supported classroom activities, tutoring, and reviewing work- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation- Maintained laboratory safety by demonstrating equipment and techniquesStrengths- Team Leadership: Adept at inspiring and guiding teams to meet and exceed operational goals.- Problem-Solving: Quick to identify issues and implement effective solutions that enhance efficiency and customer experience.- Adaptability: Thrive in dynamic environments, readily adjusting to changing business needs and customer demands.Weaknesses- Delegation: Sometimes take on too many responsibilities; actively working on empowering team members through effective delegation.- Patience: Learning to balance the fast-paced nature of the job with the need for meticulous attention to detail.EducationThomas Stone High School Address: 3785 Leonardtown Rd, Waldorf, MD 20601 High school diploma Jun 02 2022College of Southern Maryland Address: 8730 Mitchell Rd, La Plata, MD 20646 Some college: Computer EngineeringCertifications- Certified Food Safety Manager (CFSM)- Certified Shift Manager (CSM)- Ranked in Top [15] % of classSkills- Staff Management & Training- Inventory Control- Customer Relationship Management- Conflict ResolutionAchievements- Awarded "Shift Manager of the Year" for outstanding performance and leadership (2024)- Successfully led a team through a major menu overhaul, resulting in a 25% increase in repeat customers.Interests- Community Volunteering- Culinary Arts |
