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Click here or scroll down to respond to this candidateCandidate's Name
Clarksville, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLERanged experience in many areas, not limited to:Office Assistant, Administrative Assistant. Accounting Clerk, A/R manager. Leasing consultant, Assistant Manager, Manager. Medical Office Scheduler, Medical Biller/Coder, Medical Transcriber. Sales Representative, Customer Service Representative, Call center Team Lead. Skill set includes:Communication, technology, computer, problem-solving, critical thinking, data analysis, management, empathy, flexibility, attention to detail, collaboration, organization, interpersonal, sales, accounting. Authorized to work in the United States for any employer Authorized to work in the US for any employerWork ExperienceMedical Coder/BillerDelta Health Alliance - Nashville-Davidson, TNFebruary 2020 to June 2023Medical coding, insurance verifications, authorizations, denials, data entry, recertifications, coordinated therapists schedules, sent patient explanation of benefits Administrative AssistantTraughber Construction and Remodel - Springfield, TN January 2016 to January 2020Constructed customer building/remodeling contracts and bids, Scheduled prospective and existing client meetings, manifested any travel arrangements for out of town jobs, Computer entry of employee profile information and accrued Daily hours and overtime, accounts receivables and accounts payables responsibilities, hiring of all construction company employees, ordered all job materials and supplies, lumber inventory and ordering of, created company website and crafted design, ran errands as needed, banking responsibilitiesLeasing Consultant/Asst. Manager/ManagerLegacy Village Apartments - Springfield, TNDecember 2010 to December 2016Showed / leased vacant apartments, dispatched all repair-maintenance calls, rent collections, construction of new tenant leases and yearly lease renewals, assisted with creation of company website and upkeep thereof, ran weekly financial reports, monthly and month-end reports, ran credit checks and background checks on prospective tenants, hired apartment make-ready vendors, rented and opened/ closed clubhouse for tenant use, coordinated special events and open houses on complex, regularly shopped competitors for comparison of monthly specials and deposit pricing, assisted with evictions process, obtained initial move-in tenant deposits and refunded deposits on move-outs if permitted, hired landscapers for upkeep of grounds, responsible for monthly tenant property inspections Brought 148 unit complex (within 10 months timeframe) from 74 percent to 99 percent occupancy. CSR - Customer Service RepresentativeConvergys's FOR: (ATT) - Clarksville, TNSeptember 2003 to December 2010Call center (onsite) consisted of Customer service responsibilities which included, but was not limited to: billing inquiries, phone sales and contractual agreements, set up new phones, data entry, collections, credit checks, billing and credit adjustments, wireless internet sales, cable sales, new contract agreements, renewals, wireless upgrades, add -on services, technical troubleshooting, applied payments and made payment arrangements for customer(s). Promoted to team lead supervisor within one year. A/R, A/P ManagerEverett Beasley Fabric Wholesale Co. - Springfield, TN April 2000 to September 2003Administrative duties which included typing, filing, scheduling appointments for owner, ordered office supplies, errands as needed, daily banking deposits and A/R entries, fabric invoicing, material samples sent out to prospective customers, entered fabric catalog orders Part time employment while attending college.MRDD Dpt. Administrative AssistantWillowbrook Health Care - Springfield, TNAugust 1994 to March 2000All secretarial duties for twelve therapists (physical, speech and occupational) including scheduling of therapy appointments, insurance verifications and ICD codings, re-billed insurance companies (appeals- denials), filing of state regulated, mandated, periodically audited paperwork and forms, and attained insurance authorizationsEducationCertificate / Diploma in Medical Billing & Coding / transcription Nashville College of Medical Careers (GPA. 4.0) - Madison, TN June 2006 to December 2007Associate's degree (+63 additional credit hours) in Early Childhood Education Austin Peay State University. (GPA- 3.3) - Clarksville, TN June 1989 to August 1994Skills Sales Data Entry Computer skills Medical terminology Customer service Microsoft Office 10 key typing Team development Order entry Google Suite Accounts receivable UpsellingAssessmentsPatient-focused care ProficientDecember 2022Responding to patient concerns with sensitivityFull results: ProficientBasic maintenance and repair ProficientSeptember 2022Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientProtecting patient privacy ProficientJanuary 2024Understanding privacy rules and regulations associated with patient records Full results: ProficientWritten communication ProficientAugust 2022Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientWork style: Conscientiousness ProficientJanuary 2024Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientCustomer focus & orientation ProficientJuly 2021Responding to customer situations with sensitivity Full results: ProficientManaging accounts in QuickBooks ProficientMarch 2023Using QuickBooks software to manage business financials Full results: ProficientCall center customer service ProficientApril 2023Demonstrating customer service skills in a call center setting Full results: ProficientCustomer focus & orientation ProficientDecember 2023Responding to customer situations with sensitivity Full results: ProficientProject timeline management ProficientNovember 2023Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientScheduling ProficientNovember 2023Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientFront desk agent (hotel) ProficientNovember 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientData entry: Attention to detail ProficientJuly 2023Maintaining data integrity by detecting errorsFull results: ProficientSales skills ProficientSeptember 2021Influencing and negotiating with customersFull results: ProficientCustomer service ProficientJanuary 2023Identifying and resolving common customer issuesFull results: ProficientCustomer service ProficientJuly 2023Identifying and resolving common customer issuesFull results: ProficientFront desk agent (hotel) ProficientJuly 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientProtecting patient privacy ProficientNovember 2023Understanding privacy rules and regulations associated with patient records Full results: ProficientWork style: Professionalism ProficientSeptember 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientLearning agility ProficientDecember 2023Learning and applying new informationFull results: ProficientVerbal communication ProficientNovember 2023Speaking clearly, correctly, and conciselyFull results: ProficientAttention to detail ProficientJanuary 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSpreadsheets with Microsoft Excel ProficientDecember 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
