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Title Dispatcher, Broker, logistics Coordinator, Case Manager
Target Location US-TN-Memphis
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Candidate's Name
Franklin, TN Street Address
EDUCATION:Education Lane College  Jackson, TNBachelor of Arts Street Address
Treadwell high school, Memphis, TNHigh school Diploma 2002WORK EXPERIENCE:Titanium Transportation Incorporated, Nashville, TN Oct 2021- Jan 2023Logistics CoordinatorEnsured the flow of raw materials and final products from suppliers to retailers and customers.Responsible for overseeing all aspects of the supply chain, while managing orders, coordinating freight management, stock, materials and equipment to ensure the company has everything neededUpdated check calls for carriers, to ensure all loads were in route to scheduled shippers or receivers, in order toprovide an estimated timed arrival in which the freight will arriveTrack and traced the locations of assigned freight to determine the consistency and completeness of said carriers.Waste Management Inc., Franklin, TN Nov 2019- Nov 2020DispatcherCommunicated during telephone calls made by Waste Management drivers to assist with problem resolution while conducting routes for container deliveries.Dispatched drivers to calls as they were received, using information on customer needs, drivers locations and loads, and daily factors to balance cost and speed of responseField emails from customer service and sales departmentManaged requests for pick  up or container delivery and ensured same day servicingUsed the company's proprietary software to enter ticket information and track activity.State of Tennessee, Child Protective Services, Nashville, TN Nov 2014 - Nov 2019Case Manager III/ InvestigatorInvestigated allegations of abuse and neglect while coordinating services with law enforcement, childadvocacy centers, and prosecutorsAccessed safety in the lives of youth, and supported the preservation of familiesConducted pre- assessment screenings to determine the needs, strengths, weaknesses, and levelof risk for each family.State of Tennessee, Adult Protective Services, Nashville, TN Apr 2012- Nov 2014Social Counselor IIInvestigated allegations of abuseNeglect, and/ or exploitation with regard to the elderly and those adults who are mentally or intellectually impaired, or incapable of self-care due to a disability or age, to determine if there was a need for protective services.Conducted pre- assessment / developmental screenings to determine the needs, strengths, and/ or level of risk for the individual.Case Management, Inc, Memphis, TN a Oct 2011- Apr 2012Case Manager, Children and Youth ServicesResponsible for providing Case Management services to children and youth throughout the West Tennesseecommunity, who suffers from behavioral and/ or mental disabilitiesProviding comprehensive mental health services that assisted individuals in maintaining their self-worth, dignity, andIndependenceWorked collaboratively with parents, educators, and community resource representatives to ensure the continuity of services for the child.

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