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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Walker StCarter Lake, IA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:To obtain a position as an Administrative AssistantQualifications:Great with people, reliable, friendly and organized. Previous experience. Able to operate Windows, Microsoft Word, Outlook, Power Point, and some experience with Excel, great typing skills. Have experience in a medical setting using systems such as Epic and Cerner. Have used web based systems for insurance verification and other resourcesWork History:Boys Town National Hospital14080 Boystown Hospital RdBoys Town, NE 68114PHONE NUMBER AVAILABLEApril 2022 to Dec 2022Full time 40 hours per weekAssisted checking in patients for various pediatric clinics. Gathered demographic information, collected copays and help complete needed forms. Answered phones and scheduled appointments.Ortho Nebraska1 Edmundson PlaceSuite 200Council Bluffs, IA 51502PHONE NUMBER AVAILABLEPatient Access RepresentativeFull TimeFebruary 2021 to April 2022Assisted patients checking in for their Orthapedic appointments. Gathered demographic information, collected copays and help complete needed forms. Scanned in needed medical records into patient charts. Assisted in overtime opportunities performing same duties for evening and weekend urgent cares.Prime Therapeutics10802 Farnam St Dr. #100Omaha, NE 68154PHONE NUMBER AVAILABLEFull TimeCustomer Service RepresentativesApril 2020 January 2021Took phone calls from members with questions on their prescription drug coverage. Assisted with their prescription drug rejections. Assisted members, clinical staff, and pharmacists in getting authorizations for medications.Childrens Hospital and Medical Center8200 Dodge StOmaha Ne 68114PHONE NUMBER AVAILABLEFull TimePatient Access RepresentativeApril 2020 - October 2020Retrieved demographic information and checked in patients. Assisted clinical staff in having patients New Patient paperwork completed.Lincoln Financial Group8805 Indian Hills DrOmaha NE 68114PHONE NUMBER AVAILABLEFull TimeCustomer Service RepresentativeFebruary 2014- November 2014Assisted Dental providers and members with verifying benefits. Also assisted dental providers and members with questions regarding explanation of benefits. Explained coverages and denials. Assisted with questions on life insurance policies.AAA Insurance4010 S 148th StOmaha NE 68114PHONE NUMBER AVAILABLELicensed Insurance Sales and Service RepresentativeFull TimeMarch 2012-June 2013Assisted customers with insurance billing questions. Rewrote Auto and Homeowners Insurance policies. Answered questions on members roadside assistance memberships.First Comp Insurance222 S 15thSuite 1500 NOmaha NE 68102PHONE NUMBER AVAILABLEFull TimeCustomer Service SpecialistMay 2009- November 2011Took phone calls from insureds and agents with questions regarding billing and coverage. Took phone calls from injured workers checking on the status of their claim checks. Took phone calls from medical providers inquiring about the status of their bills. Took phone calls from lien claimants trying to collect on denied bills.Nebraska Furniture Mart700 S 72nd StOmaha NE 68114PHONE NUMBER AVAILABLEFull TimePost Customer Service RepresentativeAugust 2005- March 2009Assisted customers over the phone and face to face with delivery and warranty issues. Worked one on one with manufacturers and service technicians to resolve warranty issues.American Home Shield1524 US Hwy 30Carroll, IA 51401PHONE NUMBER AVAILABLEHelp Desk/Floor SupervisorApril 2004- August 2005Full TimeTook phone calls from questions on their home warranty. Took phone calls from servicers needing authorization for repairs. Took escalated supervisor calls. Also assisted other employees as a mentor with escalated situations.West Telemarketing9910 Maple StOmaha, NE 68134PHONE NUMBER AVAILABLEFull TimeCustomer Service for Cricket CommunicationsAugust 2003- April 2004Took calls from customers with questions on their bills. Took activation calls to assist customers with activating their new service and with questions on rate plans offered.Education:Thomas Jefferson High SchoolGraduated May 2003References:Tracy BradfordFirst Comp InsuranceCustomer Service SupervisorPHONE NUMBER AVAILABLEEMAIL AVAILABLEMindy McCuenVA Hospital OmahaRNPHONE NUMBER AVAILABLEDenise BrendlePrime TherapeuticsCustomer ServicePHONE NUMBER AVAILABLEEMAIL AVAILABLE |
