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PHONE NUMBER AVAILABLE Melbourne, FL EMAIL AVAILABLESUMMARYHuman Resource Assistant & Customer Service RepresentativeExecutive AdministrationTalent Acquisition / RecruitingOperations ManagementEmployee Relations & BenefitsEmployment Laws & RegulationsVerbal & Written CommunicationTime ManagementMicrosoft Office Suite (Certified)Bilingual (English - Spanish)Exceptional Soft SkillsPROFESSIONAL EXPERIENCEHuman Resource AssistantPatrick Airforce Base PAFB, FL 09/2001 05/2018Managed over 100 employees throughout five facilitiesProcessed benefit programs to include health, dental, vision, 401K, Family & Medical Leave (FMLA) and Leave of Absence (LOA)Discussed regulations, policies, unemployment, and workers compensation claimsPrepared job descriptions to promote available openings and source qualified talentCoordinated pre-employment drug tests, physicals, and background checksRecruited, interviewed, and oriented new hires; ensured successful onboardingPlanned, organized, and administered departmental inspectionConferred with customers via phone and in-person to provide information regarding facility servicesProcessed death benefit claims: verified death certificates and provided related documentation to life insurance providers to ensure timely paymentOrganized all personnel records and files in according to PAFB regulationsEDUCATIONCertified Microsoft Office Specialist, New Horizons - Melbourne, FLAssociate of Science in Accounting, University of Panama - Panama City, Panama |