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Click here or scroll down to respond to this candidateSummaryMy name is Demonie Artis and I am efficient sales associate with expertise in developing and implementing HR policies smoothly and with little guidance. I am also proficient in managing all areas of sales and customer service in fast-paced retail environments. Adaptable and reliable, with strengths in inventory management, training and customer service. My character is noticeably friendly, knowledgeable, outgowing, and hardworking. I am also very dedicated with three years of retail experience. I will provide first-rate customer service in all interactions to drive revenue and build customer loyalty.ExperienceTargetSales Associate, Chesapeake, VA08/2016 - 08/2017Proactively approach customers to provide assistance and develop relationships that result in increased sales volume.Utilize product knowledge and communication skills to effectively educate customers on features and benefits. Maintain a clean and organized store environment to enhance the overall customer experience. Collaborate with team members to optimize workflow and drive sales initiatives. Sutherland Global ServicesCustomer Service Representative, Chesapeake, VA11/2017 - 11/2018Handled a high volume of inbound and outbound calls in a fast-paced environment, meeting or exceeding service level agreements.Documented detailed notes on customer interactions in a CRM system to track trends, proactively address concerns, and provide personalized service.MAPSRetail Sales Associate, Chesapeake, VA07/2019 - 01/2020Assisted customers in finding and selecting products, providing detailed product information and recommendations to meet their needs.Processed transactions accurately and efficiently using a point of sale system, handling cash, credit/debit card payments, and returns.Maintained a clean and organized store environment, including restocking shelves, organizing merchandise displays, and ensuring a visually appealing shopping experience. Resolved customer inquiries and issues in a professional and timely manner, ensuring positive shopping experiences and repeat business.QVCCustomer Service Representative, Chesapeake, VA01/2021 - 01/2022Provided excellent customer service by responding to inquiries and resolving issues via phone, email, and live chat.Maintained a high level of professionalism and patience when handling difficult or upset customers. Processed orders, returns, and exchanges accurately and efficiently. Demonie ArtisPHONE NUMBER AVAILABLEEMAIL AVAILABLEChesapeake, VAADPAssociate Client Support Consultant, Norfolk, VA08/2023 - 04/2024Provided first-level technical support to clients over the phone and via email, troubleshooting issues with software applications and providing timely resolution. Collaborated with cross-functional teams to address complex client inquiries and escalate issues as needed to ensure client satisfaction.SkillsTyping, Microsoft SQL Server, Payroll, Organization Design, Benefits Administration, Computer literacy, Customer serviceEducationHigh School DiplomaOscar F. Smith High School, Chesapeake, VA06/2017 |
