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Click here or scroll down to respond to this candidatePROFESSIONALSUMMARYSKILLSWORK HISTORYCandidate's Name
Detroit, MI 48219 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Reliable Medical Support professional with 14 years of experience in healthcare environment. Expertly assist with office operations and physician support by gathering patient information in a timely manner.Cheerful during each patient interaction to improve satisfaction ratings and patient retention.Good report with Provider to Providercommunication Word Familiar/Trained in with ICD-10 Familiar/Trained in billing and some coding Typing 40wpm Outlook Epic super user Multi-line telephone system operation Medical terminology Coordinating Drug Refills Check-in and check-out procedures Multitasking and prioritization Appointment Scheduling Routine Laboratory Testing Critical Thinking Examination Preparation Time Management Updating Medical Records Procedure Assistance Supply Management Willingness to learn Electronic Charting Independent learner Conflict Resolution Post acute/ rehabilitation skills Centrifuge OperationCERTIFIED MEDICAL ASSISTANT 05/2017 to 11/2020Spectrum Health Hospital, Grand Rapids inquiring of Prior Authorization. Handling work incoming and out going work queue. Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt. Preform phlebotomyAssisted with the front desk by receiving patients, scheduling appointments and screening calls.Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.Performed medical records management, including filing, organizing and scanning documents.Liaised with patients and addressed inquiries, appointment requests and billing questions. Completed EKGs and other tests based on patient presentation in office. CERTIFIED NURSING ASSISTANT 05/2014 to 12/2018Spectrum Health Continuing Care, Grand RapidsEDUCATIONProvided personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.Performed accurate documentation of patient information according to established protocols for record-keeping purposes.Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.DIRECT CARE WORKER 05/2014 to 06/2017Hope Network West Michigan, Grand Rapids Administered medication as directed by physician. Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing. Kept clients engaged in social networks and communities for personal health and growth. Recognized and reported abnormalities or changes in patients' health status to case manager. Documented vitals, behaviors, and medications in client medical records. Scheduled and accompanied clients to medical appointments. Transported individuals to events and activities, medical appointments, and shopping trips. Consulted with supervisors to assess cases and plan strategies for enhancing care. CERTIFIED NURSING ASSISTANT 03/2013 to 10/2015Allendale Nursing Home And Rehabilitation, Allendale, MI Promoted good oral and personal hygiene by aiding in ADLs Assisted with feeding and monitored intake to help patients achieve nutritional objectives Conducted regular rounds to monitor patients'' physical and mental status throughout shifts. Assisted with wound care procedures Documented patient information and care activities in electronic health record. Helped patients complete range of motion exercises to prevent loss of function. CERTIFIED NURSING ASSISTANT 04/2011 to 08/2013J2S Group Healthforce, Grand Rapids Assisted patients with daily living activities for enhanced comfort and wellbeing. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy. Cared for post acute patients to increase level of independence GED : 06/2011Godwin Heights Senior High School - Grand Rapids, MI Medical Administration : 06/2012Gerald R Ford Job Crops - Grand Rapids, MINational Healthcare CertificationRegistered Medical Assistant : 12/2018Grand Rapids Community College - Grand Rapids, MI Relevant Coursework: Clinical & Administration Professional Development American Medical Technology certification |
