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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEQA Lead Test PM IT ProfessionalGraduate in Computer Science with 12 years of IT experience primarily in Software testing, End to End development and testing life cycle, STLC Methodology, and Processes. Have domain expertise in Insurance, Credit Cards, Core, and Retail Banking. Worked on various projects for Accenture, ThinkSoft Global Services, SLK Software Services, American Cyber Systems, TEK Systems, and Oregon Mutual where I gained versatile experience with clients like Tesco, Mashreq, BMO Harris Bank, US Bank, and Oregon Insurance.Achievements include independently handling multiple critical modules in projects in most of the client deployments. Fast learner and team player with a proven track record in planning, estimation, prioritization, and Risk/Issue management.Expertise Tools, TechnologyDomain: Insurance Banking (Consumer and Corporate Credit Cards and Internet Banking) and FinanceTesting: Manual testing and Mainframe testing SIT End-to-end testing/co-ordination API testing Defect ManagementTools & Technology: Jira ALM Zephyr Squad QTP & Selenium IDE/GitHub Mainframes AWS/S3 PostmanTypes of Applications: Web Applications Mainframe Applications -Total SYStems(TSYS) ACAPS Rumba(CICS)Languages/DB - SQL VB Script C and JavaMethodology: Waterfall AgileWork ExperienceOregon Mutual Insurance October/2019 to March/2024QA Lead/Manual and Mainframe Tester (onshore)Responsibilities:Manage a team of 4 offshore QA resources for the MATT application team from onshore. Work on Rumba/CICS mainframe for various personal and commercial lines of Insurance products. Design and execute test cases in Zephyr Squad. Run batch in the test environment and verify documents in IR (gateway application).Interact with the Business to clarify requirements and coordinate with the team to work on Requirement Traceability Matrix creation, Jira stories, and approval.Manage multiple projects simultaneously with 4 offshore resources, assisting with any dependencies and reviewing their progress to complete assignments on time.Conduct API testing using AWS to verify the quote parameters. Extracting DynamoDB table for the various functionalities using AWS and confirming against requirements.Lead API testing to verify the XML logs for various address validations(QAS PPC) to update valid addresses in quotes, and policies.Review project execution results with the product owner.Monitor progress in Jira and assign remaining estimation time to in-progress stories in the next sprints.Participate and update QA progress in scrums of scrums fortnight meeting.Print validation of the new/revised forms and provide those to the product owner before they are released to customers.Execute SQL queries in MS SQL Server as per the testing requirements.Conduct Daily/weekly offshore connect for work progress, issues, and project-related activities.Create and Provide estimation for Service Request to Business.Testing production tickets and closing them as per business needs.Execute and analyze automation scripts using IntelliJ.Update the confluence page with new KT or process updates for future reference.US Bank November 07/2016 to April /2019TEKsystems Portland (Onshore)Test LeadResponsibilities:Manage a team of 3 offshore resources and own ACAPS project from onshore.Preparation of Test plan and reviewing the same with the business team/testing team.Performed ALM activities such as upload requirements, test scripts, parameterization,and test configurations of test scripts for various modules.Keep track of defects from raising them in ALM till closure, and be responsible for representing them indefect calls.Co-ordinate test data requests from various frontend channels to validate them in ACAPS for credit cardsand loan applications.Request and keep track of new test data needed to validate defects and linked tests.Prepare WSR and share the same with higher management.Co-ordination and support for E2E integration testing.Validation of new/modified fields for various ACAPS panels. It includes KYC, Beneficial Owner Info, customer Identification, Letters Sent to Authorized officer, etc.BMO, Chicago October/2015 to September /2016SLK Software Services (Onshore)Lead QA TesterResponsibilities: Test Data Conditioner TSYSCreation of TSYS test data accounts for different projects like Credit Cards Integration, Collection Queue, TRIAD consumer and corporate accounts.Post various transactions like Purchases, Cash Advance, Balance transfer, and Promo BalanceTransfer, Payments, and credit transactions.Data conditioning of different statuses like Bankruptcy, Deceased, Charge-off, and removal ofthe same to bring back accounts to good status.Dispute the transactions and dissolve accordingly.Set up auto payments on the accounts.Coordinate with TSYS consultants to resolve or clarify in case of any conditioningquestions/issues.Fifth Third Bank February/2013 to October/2014SLK Software Services (Offshore)Engineer TestingResponsibilities: Test ware preparation, Defect management using QC, TSYSCreation of test data, and test scenarios for credit cards.Execute SQL queries to extract data for validation.Preparation of RTM for conversion of cards.Execution of the test cases for different cycles based on the day plan.Defect tracking using QC till the closure of the defects.Updating daily execution status in the dashboard for various projects.TESCO, United Kingdom September/2010 to September/2012Company Name - ThinkSoft Global Services (Offshore)Test EngineerResponsibilities:Requirement Analysis, Test preparation, Execution, Defect managementCo-ordination between the team in the absence of the lead during test executionPreparation of test report and SUD for the various streams IB, TSYS and Conversion of target cards project.Independently review the test ware prepared by the test team for Functional and System Integration testing.Coordination with the Credit Cards - Tesco Bank Team for Functional Execution issue resolution.Co-ordination with Mashreq/Dubai team for Functional System test execution, Test Status preparation, Defects tracking, and Test Summary report preparationAccenture Services Pvt Ltd October/2006 to October/2007Software Engineer (Offshore)Responsibilities:Analysis of requirements from BRD and gathering high-level test scenarios.Preparation of test cases for Export data and Screen Enhancement modules in the PCI initiative.Execution of test cases, updating test execution matrix.Defect management for two modules - Export data and Screen EnhancementEducationBachelor of Engineering from Computer Science branch, SJMIT Chitradurga, graduated in 2004.Diploma Computer Science and Engineering, Karnataka, VTU University, graduated in 1999.ReferencesCorey Medeiros, Technology Production Supervisor, Oregon Mutual Insurance. Email: EMAIL AVAILABLE, cell: 971-237-5305Ujan Shrestha, Automation/Delivery Manager, Oregon Mutual Insurance. email : EMAIL AVAILABLE |
