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Title Scrum Master Product Owner
Target Location US-MN-Plymouth
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Scrum LeaderMinneapolis, MNPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYAccomplished, self-motivated individual with over 15 years of valuable experience in Information Technology primarily with Life Insurance /Health Care Industry and Banking. Proven track record in working with geographically dispersed teams with a focus toward excellent service delivery. Seeking to leverage product expertise to a Product Manager/scrum master role, managing multiple clients across various portfolios.Certified Scrum MasterMulti-site OperationsCertified Product ownerStrong Analytical SkillsClient Facing ExperiencePlanning & Data AnalyticsBusiness Continuation and Disaster Recovery PlanningStrong communication SkillsProject role : Scrum Leader / QA Manager June20 -Location: LexisNexisClient : Lexis Nexis, MNEnvironment: JIRA, Confluence, ExcelResponsibilities:Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.Independently uses information derived from competitive analysis to drive product direction and strategy.Help create product development plans, conduct product-level opportunity assessment, and contribute to business case development.Leverages metrics, like burndown chart and velocity graph to track progress and ensures that product efforts move those metrics.Guide product owners to consider various options to balance complex conflicting priorities.Moot the team to implement Agile practices.Coordinating scrum ceremoniesFacilitate communication and information exchange between Stakeholders and the project team.Providing project visibility and showcasing the product to the Stakeholders.Helping the product owner achieve a well-groomed priority backlogSupporting the team to become more self-disciplined.Driving customer relationships through timely, prompt, and high-quality IT deliverables.Leveraged and combined strong technical and business acumen to communicate effectively with client executives and business personnel.Project role : Senior Quality Analyst (FTE) March17 - June20Location: LexisNexisClient : Lexis Nexis, MNEnvironment:,Selenium / SOAP- UI / Ready API, SQL, Kettle Jobs/ Kettle Transformations, JIRAResponsibilities:Driving customer relationships through timely, prompt, and high-quality IT deliverables.Leveraged and combined strong technical and business acumen to communicate effectively with client executives and business personnel.Implemented SCRUM practices in the project to gain higher efficiency and client collaboration that can be significantly translated to revenue generation.Work with API testing using and can create test scripts for automation API testing using SWAGGER, POSTMAN, READY API /SOAP UI.Working on automation of the web application using selenium and eclipse.Constant interaction with the business and development team, in order to gather requirements and specifications.Creating status reports / defect reports and resource management reports for the senior management to provide the overall health of the project.Providing Test plan/ test case approvals and sign off.Testing credit report generation modules for customers.Creating the Landing Zones ID for the file transfer through Linux environment to Batch spool.Working with the business and development team to gather requirements and technical specifications.SQL query testing to get pull out results from the database.Projectrole : Senior Quality Analyst (contactor) Aug15- March17Location: LexisNexisClient : Lexis Nexis, MNEnvironment: Linux, FileZilla, Spoon, ALM, Bugzilla, XML, Java Scripting, SQL, Kettle Jobs/ Kettle Transformations, JIRAResponsibilities:Constant interaction with the business and development team, in order to gather requirements and specifications.Creating status reports / defect reports and resource management reports for the senior management to provide the overall health of the project.Providing Test plan/ test case approvals and sign off.Testing credit report generation modules for customers.Creating the Landing Zones ID for the file transfer through Linux environment to Batch spool.Working with the business and development team to gather requirements and technical specifications.SQL query testing to get pull out results from the database.Executing Kettle Jobs and transformations that generate reports for the credit reporting, Anti Money Laundering, Fraudulent Property Reports complying with the FCRA regulations.Job monitoring for the regression jobs that run in batch every day.Scheduling jobs and creating monitoring profiles.Automating the quarterly audit procedures using QTP.Creating test plans, test scripts in ALM.Project role : Technical Lead/Onsite coordinator May15July15Location: Allianz Life Insurance, Bass /VersatULClient : Allianz Life Insurance/HCL (Golden Valley,MN)Environment: Mainframes, DB2, Spufi., SQL, Microfocus COBOL, Net ExpressResponsibilities:Ensuring and maintaining agreed upon service level agreements with clients through metrics reporting.Recommend continuous improvement to achieve value adds such as reducing cycle time by 25% or improving service level efficiency by critically performing data analytics.Manage statement of work, change, and escalation requests by owning the complete process and ensuring effective communication to all stakeholders.Mentoring and leading Legacy transformation team of ~10 onshore and ~10 offshore by providing visionary guidance and training.Constant interaction with the business to gather requirements and specifications.Responsible for supporting and enhancing the Bass  Policy Payout system, VersatUL  Policy Admin system.Work allocation and pipe line workload management for the offshore and onshore team.Serving as primary resource to client and acting as a liaison and subject matter expert within business and IT team for Life Insurance services.Creating status reports / defect reports and resource management reports for the senior management to provide the overall health of the project.Providing the KT to the offshore team.Project role : Team Lead April15May15Location: United Heath Group, Payment EngineClient : United Health group (Edine Praire,MN)Environment: Mainframes, UNIX, DB2, Spufi., SQLResponsibilities:Spearheaded teams that handled software development life cycle for different client projectsSuccessfully developed and implemented preventive maintenance logic to improve agreed upon service levels.Identified various trends by carefully analyzing reporting metrics and providing recommendations to improve efficiency to the Balance Scorecard.Standardized and streamlined software development cycle, reducing defects per million line of code released in production systems.Responsible for testing the Payment Engine application and product validation for enhancements and changes in the UAT and SIT environment.Work allocation and pipe line workload management for the offshore and onshore team.Attending the War Room session with the Release management, technical architecture team, in order to come up with the technical design.Providing technical assistance to the team.Creating status reports / defect reports and resource management reports for the senior management to provide the overall health of the project.Providing Test plan/ test case approvals and sign off.Project role : Senior Quality Analyst Sep13  March 15Location: WellsFargo, Whole Sales (Sep 2013- Present)Client : WellsFargo (Minneapolis)Environment: Mainframes, JCL, File-Aid, Quality Center Test Management tool, DB2, Spufi., SQL, XMLResponsibilities:Responsible for testing E2E customer and product validation for enhancements and changes in the UAT and Prod Fix environment.In the capacity of the WQAA for EW, we hold the UAT region and are responsible for all the testing in the UAT environment.Building test plans / test scripts for each release.Test case conditioning and case preparation along with the execution of the test cases in ALM.Testing the application structure and functionality.Defect logging and verification in ALM.Generating the defect reports and analysis graph for each phase. Traceability Matrix generation for each phase of testing.Creation of traceability metrics and status reports for the client regarding each assignment across the UAT/SIT/Prodfix/Production region.Running batch jobs to create the validation customer BAI file/ SWIFT MessagesWorking with HOGAN, to add / update account information.Writing complex DB2 query using SQL to extract the data for validation from the database.Interacting with the business team for requirement gathering.Work as the part of a newly formed Automation team, to automate the existing manually tested application.Project Role: Senior Program analyst /QA Test Lead July07 July12Location: The Hartford, Life Insurance (Minneapolis) Onsite (2007/ 2009).Computer Sciences corporation (India) Offshore (2008 & 2010)Client: The Hartford, MinneapolisEnvironment: COBOL, Unix scripting, Microfocus COBOL, Mainframes, JCL, File-Aid, Win runner, QTP, VB Scripting, ALM, Perl /Java Scripting (for 2 months)Responsibilities:Policy Link System: This file based COBOL software is a CSC proprietary product for INSURANCE domain. The tool is utilized by HLI for various activities like Policy processing, Premium payment, Loan initialization, creating Agency and creating Annual Statements etc.LifeComm System: Lifecomm system is an insurance administration system designed by CSC to support the insurance companys needs. It is an application that has been built in Assembler, COBOL and CICS.Policy Link :Monitored development and testing of various features across different modules, ensuring smooth deployment in the production region.Managing the work pipeline, distribution of assignments. Test plan/ test case approvals. Working closely with the Business and technical team to get the requirements of the project. Coordination of the on-site/ offshore calls and other brainstorming sessions.Automated test conditionals/case preparation and execution using QTP. Starting from batch testing, simulation, SIT, UAT, model testing to parallel testing.Writing the VBscripts for the automation testing in QTP.Creating complex automated scripts for test case execution in SIT, UAT and Model testing.Recording scripts for the web based applications using QTP.Imitate the production batch in a testing region (unix) and run the complete cycle with smaller data.Resolving any abends that occur during the test runs and analyzing the root cause.Running the compare on the files that will clearly reflect the changes between the old and the new code functionality using perl scripts.Enhancing the perl scripts to make the process more efficient and effortless.Creating test plan /test cases and executing them in ALM for manual testing.Defect logging and verification in ALM.Running traceability matrix, graph and progress reports for management and logging purposes.Developing technical requirement documents for the proposed solution.Manual testing for the application structure and functionality in SIT, UAT, Parallel, Production environment.Running all the production jobs in three different cycles, batch cycle, system batch cycle and production parallel cycle for regression testing. Supporting and resolving all environmental issues for a smooth run.Writing complex COBOL codes using Microfocus and developing unix run scripts to execute them.Providing knowledge transfer sessions for the new members.Taking initiatives to provide methods to improve the overall performance of the systemEnsuring comprehensive documentation on new enhancement for future references.Life comm :Resolving any abends that occur on Life Comm side during the test runs and analyzing the root cause. This required modifying the JCL test and rescheduling.Test plan preparation and test case writing/ execution.Running the manual test scripting in ALM for SIT, UAT and Parallel regions.Logging Defects and generating traceability reports.Comparing the output files for the Master file compares.Checking the scheduling on the Test runs .Worked with CA7 scheduler for the test run batch.Working on the agency files that were part of the admin run for the Policy LinkWorked on the policy print jobs.Project Role: Program Analyst/Quality Analyst October 06 July 07Location: The Hartford, (Minneapolis) Onsite (2006-2007)Computer Sciences corporation (India) Offshore (2007-2008)Client: The Hartford, MinneapolisEnvironment: COBOL, Unix scripting, Microfocus COBOL, Mainframes, JCL, File-Aid, Win runner, QTP, Quality Center Test Management tool.Responsibilities:Life comm :Resolving any abends that occur on Life Comm side during these runs and analyzing the root cause. This required modifying the JCL test and rescheduling.Comparing the output files for the Master file compares.Checking the scheduling on the Test runsWorked with CA7 scheduler for the test run batch.Working on the agency files that were part of the admin run for the Policy LinkWorked on the policy print jobs.Policy Link :Analyzing the cause of the abends and providing a solution in the specified SLA time.Providing a permanent fix to the problem so that the problem is rectified permanentlyProviding alternative solutions to prevent all such issues in future.Taking initiatives to provide methods to improve the overall performance of the systemDeveloping codes using Object Oriented COBOL and GUIDeveloping the test cases and test plan from the scratchPerform manual testing for Mainframe jobs in SIT, UAT, Parallel .Generating codes to provide enhanced reports to the client.Dell Perot system (India) / Bank of Ireland(Dublin)Basel II project unit revolved around Consumer Online'', Local Data Solution, Personal lending and Risk weighted Assets which needed to ensure compliance with the requirements of The Accord and Bank of Ireland Group policies. The group had the database and the front end both on the Mainframes, which made their cards and Loan business quiet robust.Project role : Associate July05- October  06Location: Computer Sciences corporation (India) Offshore (2005- 2006)Client: Bank Of Ireland, DublinEnvironment: COBOL, JCL, DB2, SQL, File-AidResponsibilities:Analyzing the technical specification and program specificationWriting the required code (COBOL /DB2)Preparing the test cases and volume testing solution.Enhancing the existing test jobs(JCL) for better results.Creating and maintaining documents on new enhancement for future references.Education & Training2005 College of Technology, GBPUAT, PantnagarBachelors of Technology Degree in Computer ScienceScholarship:Have been awarded meritorious scholarship for 4 consecutive years during graduationHave been awarded Silver medal for being second topper in the university.Technical Certifications:Scrum Master CertifiedScrum Product Owner CertifiedAWS Practitioner CertifiedIBM DB2 certificationLOMA 280 certificationSix sigma basics certificationAccomplishmentsHave been awarded with 2010 Technology All-star and rising star award for year 2010, at National Women of Color Stem conference, Dallas.http://intouch.ccgmag.com/page/awards_pastWas awarded Special Recognition award from the client for developing Automated Block of Business systemNominated for CSC Technical Award in 2007  2008 for modifying a test script do reduce run time from 8 hours to 3 minutes.Awarded CSC On the Spot Award for fixing the regular production abends permanentlyReceived Pat on the back award for my zero defect deliveries from the Bank of Ireland Client, Perot System TSI.

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