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Title Call Center Customer Service
Target Location US-TN-Knoxville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Knoxville, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCall Center RepresentativeDailAmerica - Knoxville, TNApril 2019 to October 2021Took calls, set up times for the client to tour day cares and after school programs. Private CaregiverLouise Gregory - Kingston, TNJanuary 2015 to September 2017Cooking cleaning dressing bathing vitals o2 monitoring. Certified Nursing AssistantCNA - East, Tennessee, USJuly 2013 to January 2015ResponsibilitiesSitting with a lady. Cooking, cleaning, showers, taking pt. to the bathroom, washing clothes, vitals, and monitoring her o2 levelsCall Center AgentUSAA - Oak Ridge, TNFebruary 2011 to September 2013Filed auto insurance claims.EducationHigh school or equivalent in Bachlor of ScienceCoalfield School - Colorado Springs, COOctober 2018 to PresentSkills Typing (10+ years), Care Giver, Home Health, Home Care, Personal Care, HHA, Direct Care Care Giver Home Health Direct Care Home Care CNA Personal Care Cna Certified Qmap Microsoft Office Microsoft Word Microsoft Powerpoint Microsoft Outlook Excel Experience with charting Vital Signs Patient Care EMR Systems Medical Office Experience Patient Care Phlebotomy Senior Care Vital Signs Medical Office Experience Medical Scheduling ICD-10 Meal Preparation Medical Records Clerical Experience Customer service Computer skills Customer service (10+ years) Typing (10+ years)Certifications and LicensesCPR CertificationFirst Aid CertificationCNAAssessmentsCustomer service  ProficientJanuary 2020Identifying and resolving common customer issuesFull results: ProficientBartending  ProficientApril 2020Understanding, pouring, and mixing drink ordersFull results: ProficientWork motivation  ProficientApril 2020Level of motivation and discipline applied toward work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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