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Click here or scroll down to respond to this candidateCandidate's Name
Administrative AssistantMedical SecretaryPre-Authorization SpecialistSurgery SchedulerSleep Lab coordinator Radiology SchedulerSkillsExperienceCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdministrative Assistant/Secretarial dutiesSurgery/OR schedulerPre-AuthorizationPhone systems, computer systems, use of scanner, copy machine, and fax machine, Cerner, Trace communications, Word documents, Excel documents, Adobe Acrobat documents, eClinial system, EMR and scanner, Medtel, Vision, Athena, filebound.Medfinity Health PlanoSurgery Scheduling Coordinator9/25/2023 to currentLead scheduler for facility and trainer for new schedulersWork with physicians office staff to coordinate procedures at Medfinity Health facility or at surrounding hospitals.Review orders and clinical documentations to ensure proper documentations for procedure and preauthorization purposes.Schedule at Medfinity- print orders and supporting documentation, locate next available opening that works best with physicians office schedule, and Google calendar (meetings, days off, etc.), enter patient Demographics into Vision (Medfinity's schedule), Athena (physician's network) and file bound (CBO), call patient to discuss appointment, medication instructions for procedure and procedure preparation instructions. Once confirmed, will email patient all instructions discussed as well as facility address and prep instructions. Submit information to file bound for insurance verification, submit to pre-authorization personnel with correct insurance information (verified with patient during call), correct procedure codes and ICD-10 codes. Make arrangements with pacemaker/AICD vendors, CardioMEMS rep, or ILR Rep, as requested by physician.Schedule at local hospital- call hospital with requested date/time, documenting representative I spoke with along with a confirmation code for the appointment. Preparing orders with date/time of procedure and faxing the orders to their scheduling department, notifying physicians office of date/time so they can submit for pre-authorization.Answering requests from physicians/ physicians office staff to block schedule for certain dates and times.Creating a format of blocking dates and times in Vision for physicians to ensure an availability for their scheduling.Assist with Front Desk duties- covering these front desk shift when necessary (5AM-1:30PM), checking in patients, having them complete necessary paperwork, collecting patient co-pays, informing nurses and staff when patient is ready, preparing paperwork for the next day and making sure pre-authorization is complete and approved, calling patients with their co-pay amounts and collecting co-pay on the day of service, documenting payments on spreadsheet and emailing to CBO.Assisting facility administrators with scheduling questions and addressing any issues with patient cases.Messaging physicians on their availability to assist other physicians when needed for back up.City Hospital at White Rock08/2022 to currentNew You Bariatric ClinicSchedule new patient appointmentsEnter demographics into systemEmail patient an appointment notification letter with new patient paperwork packetComplete an insurance verification for verification department Document all new patients scheduled for marketing personnel on an excel created spreadsheetTemporary: Surgery scheduler (12/2022 to current) Covering surgery scheduling while co-worker is on maternity leave.Enter patient Demographics and procedure details into Medtel(hospital based system)Email hospital surgery scheduler of any cancellations or reschedulesComplete all necessary paperwork manually, and submit via fax to the hospital for processing.Enter orders into the hospital for pre and post op testingUpdate hospitals with any insurance approvals or denials Schedule peer to peers for physicians to discuss cases with insurance company physicians.Provide patient, in writing and verbally, dates of testing, preop's, surgery check in and address of hospital, and also Schedule follow up's.6/2021 to 8/2022- Case Management Pre-Authorization SpecialistSubmit initial clinicals for pre-authorization to the insurance companies, electronicallyCall to check status on the requests 3 days post submission for determinationSchedule peer to peer on the denials with physicians and notify them via text message or emailUpdate patient accounts with authorization approvals or denials Report to supervisor on denials to discuss with physicians if the denial is upheld.Generate reports for the peer to peers done, reports for the approvals with detailed information, and report for the denials upheld with detailed informationAnswer phone linesDistribute and document faxes receivedGreet vendors when they present to officeNorth Texas Heart Center- Dallas, Tx./Surgery Scheduler12/2019-6/1/2020Meet with patients to discuss procedure scheduling in office or by phone call.Explained preparation for procedures, including holding medications, as well as recovery timeCoordinated scheduling with hospital with preference to patients requested date and timeSubmitted all required documentation to the hospitals Surgery scheduling departmentNotified Cath lab/EP lab manager of any issues with schedulingOr any special requests from physician/surgeon Provided patient with all necessary paperwork, including procedure instructions for pre and post surgery, including medication instructions and procedure appointment as well as follow up, post procedureUpdate physicians google calendar as requiredNotify pre-authorization department as well as provideCPT/procedure codes for authorization purposesPost procedure on office scheduling systemCity Hospital at White Rock-Dallas, Tx./scheduler9/2018 to 12/2019(*remained a PRN employee and would come in to assist in the evenings, as needed)Inbound/Outbound calls to schedule future appointments from patients, and from outside physician officesSchedule cath lab proceduresSchedule, pre-authorize and arrange sleep studies for sleep lab Check schedule for the next day for any errors in scheduling and making sure we gave correct paperwork. Communicate with sleep technician on confirmations, reschedules, or any insurance issuesSend appropriate appointment notifications to the referring physician officesScan all paperwork into system for EMRBaylor Scott and White-Garland/EKG technologist3/2015-3/1/2018EKG studies, communication with cardiologist or RN on critical studiesDownloading EKG machines to a main hub in order to edit and submit to cardiologist for his reviewEntered charges for EKG daily and reconciled charges on a daily basis as well as a weekly basis.Receptionist duties (front desk duties)Answer phone calls and direct to correct department or assist as neededPrint schedules and paperwork needed for next days appointmentsConfirm appointments for the next day for the Heart & VascularDepartmentSurgery Scheduler5/2017-8/2017 at BSW-Garland, assisted in different departmentScheduled OR/CATH LAB procedures as ordered by physicians of physician office representative updated patient demographics and insurance information as neededResponsible for obtaining all necessary paperwork prior to procedure dateResponsible for informing purchasing department of any specific supplies/equipment needed per physician request printed physician preference cards, which show equipment/supplies needed for proceduresResponsible for dispatching transporter when it was time for patient procedureVascular Technologist10/2017-3/2018 at BSW-Garland, assisted in different departmentScanned under supervision, as allowed under technical directorPerformed lower extremity venous and arterial doppler studiesABI studiesPerformed carotid doppler studiesCompleted vascular tech worksheetsCharged patient account for study/studies performedScanned preliminary worksheets and charge sheets into EMRReconciled charges daily and weeklyCompleted schedules for full time employees as well as PRN employees (work schedules and call schedules)Distributed schedules to necessary personnel and departmentsExpress Medical Center/Mobile VascularSonographer/Technician10/2013-10/2014Drive to patients home to perform vascular testings as orered by physicianPerformed ABI studiesPerformed Venous Doppler studiesPerformed Arterial Doppler studiesPerformed Carotid Doppler studiesPerformed EKGs as neededDiscussed patient medical historyDocumented patient signs and symptomsCompleted clinical worksheets as assignedBriefed physician on urgent studiesHeartPlace/Office Assistant/Medical Assistant/ReferralCoordinator/Medical Records/EMR1/2004-04/2011Front desk duties, answering phone, scheduling patientsGreeting patients as they arrivedUpdating patient demographics and insurance information Obtaining appropriate records for continuation of care from other physician offices, hospitals, or testing facilities Verified insurance benefits and obtained insurance referral/precertification for visit as neededVerified Workers compensation insurance coverage and obtained approval for visits as reasonable and necessary Prepared charts for the next day and upcoming appointments Contacted pacemaker representatives and made arrangements to have them there for a device checkAssist in rooming patients; obtaining vital signs, updating medications lists, documenting in patient chart, and ECG/EKGs as neededAssist in check out as needed, scheduled future appointments for patientsScanned in medical records into EMR system in a timely mannerSanford Brown College/Cardiovascular TechnologistEducation. 1/2011-07/2012Obtained ASSOCIATES DEGREE860 hours of clinical externship hours BLS/CPRGarland High School1990-1994Graduated DiplomaCourse in Office AdministrationReferences Upon Request |
