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Willing to RelocateEMAIL AVAILABLE C: PHONE NUMBER AVAILABLEPROFILEHighly experienced and versatile Distribution and Operations Leader with LEAN and HACCP experience and an MBA who develops high caliber work forces at all levels. Skilled in leveraging innate team building, training, mentoring and motivational skills to develop and deliver superior individual and group performance that positively impacts the growth and profitability of the enterprise in every phase of its operations with a hands on type approach with the team.Demonstrated Senior Management skills with a record of success in meeting or exceeding corporate objectives. Recognized and actively recruited to quickly revitalize non-performing assets and resolve persistent and troublesome operational issues that challenge growth and productivity through effective SWOT analysis. A Big Picture Leader consistently chosen to visualize the long-term Strategic Goals, identify the problem, and fix it.A quick study in any industry and any function with a highly adaptable management style. Proficient in a wide range of strategic functions including Distribution, Logistics, Operations, Transportation, Warehouse Operations, LEAN, Kaizen/Kanban, 5S, FIFO, Technology, Sales, Customer Service, P&L, Collections, Talent Recruitment, and Human Resource Management.A skilled business strategist and tactician who uniquely combines business creativity with sound business analytics to develop operational processes that become company Best Practices while achieving OERs and KPIs.Committed to enabling the development of executive strategies, initiatives, and business objectives by focusing the power of the organizations people. Dedicated to continuous improvement in policies, procedures and processes that set the benchmark for excellence in personal and group performance.US Army Veteran, honorably discharged, with extensive leadership and team building skills with a keen sense of organizational commitment and dedication to producing results. Worked as a Multidiscipline Counterintelligence Analyst to identify potential threats and issues to the US Army, then implemented countermeasures against such activities.EXPERIENCESecuritas Security Services, Inc.Region President, North AmericaMobile Solutions2023 PresentReported to the CEO of this publicly traded $6 Billion international security solutions organization with a foundation in Europe. Directed 13 executive level reports and over 1,500 teammates throughout 78 markets in the US and Canada. Transformed the culture to embrace a teammate and client centric strategy that increased sales by 110%, profitability by 18%, and improved employee survey scores by 40% within less than a year.Created new sales channels within the traditional and vertical markets of mobile security. Expanded delivery services to include health and safety facility inspections and audits including fire watch, real estate building checks, compliance verification (HACCP, OSHA, Night Auditing, Staff Check, Point of Sales material, and Accountability) in addition to traditional alarm response and crime deterrent services.Developed service level dashboards, KPIs, and best practices programs designed to drive digitization, automation, intelligent reporting analytics, and the integration of Artificial Intelligence (AI) as a solution in this fast-paced operational setting.Performance Foodservice (formerly Reinhart), Manassas, VA (Washington, DC)2018-2022President IIRecruited by one of the leading foodservice distributors with a significant focus on year-over-year growth. Challenged to transform a failing region based out of the Washington, D.C. area. Took the job site unseen, inheriting a failing region which suffered from over 250% staffing turnover, failing audit scores, consistently late routes, and losing over $4M a year. Within 6 months, took this $300M region with over 2500 SKUs, daily inventory over $25M, and over 120 teammates to one of the best operating regions within Performance Foodservice Group. Secured an additional $88M National Account to grow the location from a Level II to Level IV center in less than 3 years with plans to make it a $500M facility in the next two years.Completed a distribution region analysis, which resulted in over 4,000 miles/week cut in first round. Second round cut another 2,000 miles/week. This reduced turnover from 350% to less than 10% (including during COVID), Transformed both the driver and warehouse pay plans to encourage productivity, safety, and error free work resulting in less than one error per 45,000 units selected and increased cases per route by 600 units per load. Was able to take the region to profitable for the first time ever within less than a year. Currently trending at over 120% year over year improvement on EBITDA. Took per piece profitability from a loss of $.01/case to a profit of $.19/case, which is more than quadruple any other distribution center in the company.Repaired previously damaged key Client relationships, allowing for a substantial per piece increase from prior years. This effectively salvaged the locations ability to remain open. Developed and honed mutually beneficial relationships with Clients to optimize the best opportunity for both parties, resulting in 100% of the National Accounts renewing business for another 5 years. Recently signed an $88M dollar contract with a new National Account, allowing the DC to expand operations within its existing footprint by 25% within less than 3 years from taking over the facility. Financially on target to make $400M this year, while also sending teammates, managers, and personally managing other company locations that were in turmoil due to turn over. Overseeing/helping over 12 centers during COVID and indirectly managing 3 additional locations (over 450 people) while they were in between managers.McLane Company, Inc., Lewisville, TX 2014-2018Director of OperationsResponsible for daily operations and executive direction of a $552 Million P&L, with over $18M in daily inventory, and over 230 teammates who complete the following tasks: Transportation, DOT Compliance, Distribution, Warehouse, OSHA/Safety, Inventory, Shipping, Receiving, Deliveries, Customer Service, Administration, and Data Processing. Ran successful numbers out of a near impossibly designed warehouse, at a nominal 110,000 total sq. ft. facility with only 92,000 sq. feet to use for warehouse purposes.Established and maintained Best Practices by analyzing process workflow, space requirements, product layout, reduction in miles and overall payroll to improve KPIs using LEAN and KAIZEN techniques. Led a strong focus on reducing operational expense while not compromising on the strict SLA for on time deliveries. Has driven an internal and external customer centric support mentality throughout the center.Led the change process within the distribution center to comply with new company policies when McLane purchased location. This former Meadow Brook Meat (MBM) center transformed its daily practices to comply with new SOPs and KPIs. This transformed a solid distribution center into one of the top distribution centers within McLane delivering above average customer service ratings, service level, inventory control, food safety, and overall budgetary excellence. Delivered a One Company message from day one.Revamped and implemented a new afterhours, unloading, receiving, shipping, scrap, recoup, inventory, and loading process that generated $1M in combined savings. Led and developed new daily practices to support the regulatory and corporate changes in audit requirements, resulting in an unprecedented 99% Silliker and Client audit scores with one of the toughest client standards in the industry.Developed and honed mutually profitable relationships key Client contacts and vendors, which has resulted in a near 30% reduction in related costs. Established and maintained a safe and healthy work environment while providing an elevated level of safety awareness among driver and warehouse teams through continual interaction, communication, education, and enforcement of workplace safety practices.Center awards for: Under Budget (5th award), Vehicle Safety, General Safety, Food Safety (2nd award), and Greenest Facility.Director of Operations and Human Resources, Saylaw, LLC., Allen, TX 2008-2014Selling General Manager, TX and TN Regions, Restaurant Technologies, Inc., Dallas, TX 2003-2008Selling General Manager, Installation & Service, Inc., Richardson, TX (went PT to FT) 1999-2003Selling Branch Manager, LABOR READY, INC., Mesquite, TX 1998-2001Store Manager, Retail Furniture, RENT-A-CENTER, INC., Dallas, TX 1995-1998Sergeant, Multidiscipline Counterintelligence, US Army 1991-1995EDUCATIONMaster of Business Administration, Capella University, Minneapolis, MN Post Masters Teaching Certificate, Adult Education, Capella UniversityBachelor of Science, Business Management, University of Phoenix, AZUS Army, Sergeant, E-5, Multidiscipline Counterintelligence (equivalent to a Business Intelligence Analyst/Auditor), Honorable Discharge.LEAN TrainedSix Sigma Trained (to Black Belt level) Kaizen/Kanban TrainedHACCP certified auditor |