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Patient Care Customer Service Resume Det...
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Title Patient Care Customer Service
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Taylor, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a position in the medical field where I can utilize my skills while offering the highest standards customer service and patient care. I am a self motivated, reliable worker with excellent communication skills that can work well independently and in a team. Work ExperienceMedical AssistantPro Medica, Newport Physician OfficeJune 2024 to PresentI started working for a Primary Physicians Office; I take care of the front desk and back office. In the front I answer the phones and do call backs to patients to do refills and make appointments, also do Prior Authorizations for Patients who need it for Medications.I personally also scan paper work into the system also fill out FMLA paper work as well. I also taken patients to the back and do vitals, blood pressure, temp, pulse ox, heart rate, give shots and work in epic I have epic pretty down pat.Nursing Assistant and Oncology Unit 10 NorthBeaumont Dearborn- Corwell hospitalApril 2023 to May 2023I work on an Oncology floor now still doing patient care, and helping nurses out with blood draws, record intake and out puts from Foleys and drains, Chart on epic charting also charted on epic charting in the ER also, get vitals, do blood sugars, and prepare the bodies after they have passed on our floors. ER TechBeaumont Dearborn- Corwell-Dearborn, MIJanuary 2023 to April 2023So in the ER I started, Ivs and also drew blood, every day was different going to certain pods and also being on trauma. But did patient care, vitals EKGs and drawing blood from their lines to send down labs. Also helped out nurses when they got admitted into the Emergency room, did charting and also wrote out what they were coming into the ER for. Also did Creatin levels also. Patient Care TechnicianAscension Moross Detroit Hospital-Grosse Pointe, MI January 2022 to January 2023Oncology unitTook care of patients on the floor it was a 36 unit bed. We did intake and out puts drained Foleys and accordion drains, other drains and chest tube drains, did vitals either charted on the computers or wows, also did patient care and feed patients, put on condom catheters and purewicks. Basically did everything to help the patients get better to go home, also did computer charting to. Patient Care TechnicianAscension Macomb Oakland Hospital-Warren, MINovember 2020 to January 2022Cardiac Unit 7 WestTook care of patients on the Cardiac unit did blood pressures, sugars, patient care bathed bedbound patients, emptied Foleys and helped nurses with wound care also put heart monitors on patients when admitted to the floor. Also Charted on the computers of each patient. Skills Computer skills Epic Customer service Front desk Phone etiquette Microsoft Word Microsoft Excel Vital signs Hospital experience Clerical experience Medical terminology Phlebotomy Time management Patient care EMR systems Phone triage Communication skills Clinical laboratory experience Laboratory experience Blood sampling Laboratory procedures Specimen collection / processing Anatomy knowledge Medical office experience Medical records Medical terminology Patient care EMR systems Organizational skills TranscriptionCertifications and LicensesCPR CertificationDriver's LicenseBLS CertificationMarch 2023 to March 2025

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