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Customer Service Front Desk Resume Syrac...
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Candidate Information
Title Customer Service Front Desk
Target Location US-NY-Syracuse
Email Available with paid plan
Phone Available with paid plan
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E QuinnSyracuse, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceLine Cook/DishwasherAPEX ENTERTAINMENT-Syracuse, NYOctober 2023 to April 2024Barista/Shift SupervisorRecess Coffee-Syracuse, NYAugust 2021 to September 2023 Delegate tasks amongst other staff Cash handling Multitasking, working with speed/mindfulness Maintain relationships with regulars and other companies affiliated with recess Cleaning, stocking, food prep Familiar with our entire menu Problem solving/customer serviceDoorDash Delivery DriverDoorDash-Syracuse, NYJune 2020 to July 2021Front Desk AssociateTruFitness Health Club-Syracuse, NYMay 2019 to March 2020Working as a desk associate involved:Greeting membersHandling cashProblem solvingCleaning/laundryCustomer serviceGiving toursBillingEnroll/cancel membershipsHostess/Barista/Front DeskSheraton Hotel-Syracuse, NYMarch 2018 to April 2019Hosting breakfast includes answering the phone to take room service/takeout orders, reservations, greeting/seating guests, cashier work, customer service, knowledge of the hotel and our area Working in the Link Cafe located in the lobby includes preparing Starbucks coffee drinks, cashier work, customer service, knowledge of the hotel and our area. Room service involves preparing a tray for a complete order and delivering it to the room in appropriate timing, as well as customer service, cashier work, removing any trays from the hallways. Working at the front desk requires patience, knowledge of the hotel, customer service, cashier work, checking guests in/out, making/canceling reservations, being familiar with all amenities. HostessTully's Good Times Restaurant-Syracuse, NYFebruary 2017 to July 2017This position requires customer service, critical thinking, problem solving, familiarity with sections, and seating rotation. Most of the time its a very fast paced environment, learning to multitask became a useful tool to have. Duties include:GreetingSeatingAssist bussing tables (if possible)Keeping the lobby tidyCreating a wait listCommunication with BOH employeesAbility to stand for long periods of timeKitchen StaffRosamond Gifford Zoo-Syracuse, NYMay 2016 to January 2017Working for the Jungle Cafe kept me very busy. Some of my duties were: Food prepCleaning/stockingCustomer serviceCashier workKnowledge of all vending spotsTeamworkOccasionally I helped with birthday parties. I also helped out in the banquet kitchen during events which included more food prep, food plating, dishes and clean up. Sandwich Artist/CashierPita Pita-Syracuse, NYJune 2015 to June 2016Working here included tasks such asCashier workFood prepDishesCustomer serviceTaking orders in person/over the phoneFamiliarity with the menuOpening/closing proceduresStocking/rotating productsEducationhighschool diplomaWesthill High SchoolSkills Busser Host Expo Hostess Front Desk Guest Service Customer Service Front Office Reception Barista Experience Coffee Experience Food Service Cash Handling Cleaning Experience Food Preparation Driving Delivery Driver Experience Cashiering Hotel experience Restaurant Experience Guest services Restaurant experience Product demos Basic math Cash register Cash handling Customer service POS Front desk Inventory management Inventory control Communication skills Heavy lifting Shift management Driving Sales Analysis skills Math Computer skills Kitchen experience Barista experience Leadership Hotel experience Outdoor workCertifications and LicensesDriver's LicensePresent

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