| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Pelham, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPersonable, friendly and solution-oriented Customer service representative with over 2 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, customer care, time management and sales. Dedicated to customer loyalty and satisfaction.Work ExperienceCSR - Customer Service RepresentativeModivCare Solutions LLC - RemoteDecember 2021 to October 2023First point of contact for customers to Make routine reservation trips after hours for members who need rides to appointments. Dealt with HIPAA. Medicaid, medicare, and Humana etc were some of the health plans that were used. Rides were mainly based off the type of insurance a member had. Customer Service Representative/Assistant ManagerCircle K Corp - Pelham, GAMay 2018 to November 2021Worked directly wit customers, took customer complaints, bank runs, stocked, ordered trucks, and submitted paperwork.Customer Service RepresentativeRoses Express - Pelham, GAAugust 2017 to May 2018Cashier and answered questions about merchandise.Production WorkerDarwood Manufacturing - Pelham, GAJanuary 2015 to August 2017Sewing company. Sewed USPS logos on shirtsEducationCertificate in Health careSouth Georgia Career center - Thomasville, GAApril 2024 to May 2024Associate of Science in Health ScienceRasmussen College - Ocala, FLOctober 2020 to May 2021High School DiplomaPelham High School - Pelham, GAMay 2014Skills Report generation Credit card payment processing Report creation Office equipment proficiency Customer relations Shipping and receiving understanding Store maintenance High-energy attitude In-store support Courteous demeanor Stockroom procedures Retail sales customer service Cashiering Customer service Assistant Manager Experience Order Picking Medical terminology Typing Customer service Sales Retail sales Cash register Computer skills Microsoft Office Communication skills Organizational skills Bilingual English Time management Spanish Microsoft Excel Microsoft Word Data entry Cash handling Upselling Front desk HIPAA Manufacturing AssemblyAssessmentsCustomer focus & orientation ProficientOctober 2021Responding to customer situations with sensitivity Full results: ProficientData entry: Attention to detail ProficientApril 2022Maintaining data integrity by detecting errorsFull results: ProficientRetail customer service ProficientJanuary 2022Responding to customer situations in a retail setting Full results: ProficientSales skills ProficientOctober 2021Influencing and negotiating with customersFull results: ProficientAttention to detail ProficientOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSecurity guard skills ProficientMarch 2022Assessing risks, enforcing security standards, and handling complaints Full results: ProficientCustomer service ProficientOctober 2021Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientOctober 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
