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Title Project Management Business Process
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Email: EMAIL AVAILABLE Phone: PHONE NUMBER AVAILABLEProfessional ExperienceAccomplished technology management professional with over 18 years of hands-on expertise in public and commercial sector systems implementations. Proficient across the software development life cycle, adept in requirements analysis, design, testing, training, and ongoing support. Specializing in enterprise resource planning, Mr Rodriguez has led 16 full life cycle SAP implementations and pioneered Test Centers of Excellence for Fortune 500 companies. Skilled in project management, business process redesign, and fostering client satisfaction through quality assurance initiatives. Known for delivering application frameworks using cutting-edge technologies and methodologies, and proficient in managing diverse teams through all development phases. Well-versed in TMap, STEP, V-model, RUP, and agile testing methodologies, ensuring efficient and high-quality software delivery. Mr Rodriguezs focus remains on driving project excellence, process improvement, and elevating client relationships.Specialties: SAP Project Management / - QA/Testing, HCM/ CRM/ SD/ FI/ CO/ MM/ WM / SAP IS-Retail, Business Process Improvement, Solution Consulting, Sarbanes Oxley (SOX) compliance, Project Management / Test ManagementEmployment History:Go Live Project Management Inc. October 2014  PresentMatisia Consultants, Seattle, WA August 2012  October 2014IBM Corporation, Fairfax, VA November 2003  August 2012Marriott International, Bethesda, MD June 2002  October 2003KPMG Consulting, LLC, Mclean, VA February 2001  June 2002KPMG, LLP, Mclean, VA January 2000  February 2001Economic Consulting Services, Washington, DC November 1997  January 2000Skills SummaryIndustries:Banking, Financial, Federal Government, State and Local, Retail, Manufacturing, Utilities,Project Domain:Financial Management Solutions, Customer Relationship Management Solutions, Managed Application Solutions, Systems Integration, Performance Improvement, Business Process Reengineering, Application Development, SDLC, Application Testing, System Acceptance Testing, User Acceptance Testing, Performance Testing, Department of Defense, Black Box Testing, White Box TestingOperating Systems:Windows XP/2000/NT, Windows NT Server 2000/2003/2008 MS-DOS.Computer Languages:Visual Studio.net, Java, Visual Basic 6.0, HTML, JavaScript, VBScript, VBARDBMS:DB2, MS SQL Server 4.5-2005, Access 2000/2003ERP Packages:SAP R/3, SAP ECC 6.0, Oracle Financials, PeopleSoft 7.5-8.4, S4 HANACertifications:Rational Software Testing Suite, SAP R/3, SAP ECC 6.0Testing Tools:Rational Performance Tester, Rational Quality Manager, Rational Test Manager, Rational Functional Tester, Rational Manual Tester, Rational ClearQuest, Rational BuildForge, Rational Robot, Rational Requisite Pro, Rational Clear Case, Merant PVCS Tracker, Mercury Interactive WInRunner, Mercury Interactive, LoadRunner, Mercury Interactive Test Director, Mercury Quality Center 8.0, HP Quality Center, HP Quick Test Pro (QTP), Worksoft CertifyDevelopment Tools:SQL WorkBench, SQL Navigator, ERwin, Visual Studio, PeopleTools, Centura SQLBase, Toad, Team Developer, Adobe GoLive 6.0, Home Site 4.0, Microsoft FrontPage 98/2000 Macromedia Dreamweaver Ultra Developer 4.0, Flash 4.0, Freehand 9.0, Adobe PhotoShop 7.0, Paint Shop Pro 4.0, e.Piphany, Rational Rose, Crystal Reports XI ProfessionalProject Management Applications:MS Project 98-2013, Microsoft Office Professional 2013/ 2016, MS Visio 2010/2016Professional ExperienceGo Live Project Management Inc. July 2023  PresentSAP Program Test ManagerClient: Reyes Bottling  Coca Cola North AmericaProject Technology: SAP S/4Project Methodology: Agile and MS Azure environmentTeam Size: 4 Functional LeadsIndustry: Retail / ManufacturingProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information & Billing System and Enterprise Asset Management solution which met the business requirements established by Coca Cola North America during the Blueprinting phase of the project.Defined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, Report Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Developed and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance TestTested and validated datasetstesting and validating large datasetsEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to projects, and escalate as appropriateEnsured appropriate system development lifecycle was applied to project work Assess and incorporate lessons learned from project outcomes.Technical Environment: JIRA, S/4 Hana, SAP Fiori, SAP Enable Now, Tricentis Tosca, Rational DOORS, Junit and Pytest, GitHubGo Live Project Management Inc. September 2022  July 2023SAP Program Test ManagerClient: Travel Centers of America (TA)Project Technology: SAP S/4Project Methodology: Agile and MS Azure environmentTeam Size: 4 Functional LeadsIndustry: RetailProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information & Billing System and Enterprise Asset Management solution which met the business requirements established by TA during the Blueprinting phase of the project.Defined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, Report Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Developed and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance TestEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to projects, and escalate as appropriateEnsured appropriate system development lifecycle was applied to project work Assess and incorporate lessons learned from project outcomes.Technical Environment: JIRA, S/4 Hana, SAP Fiori, SAP Enable Now, HP Loadrunner and HP UFT, Tricentis Tosca, Rational DOORS, Junit and Pytest, GitHubGo Live Project Management Inc. January 2022  August 2022SAP Program Test ManagerClient: Pittsburg Water and Sewer Authority (PWSA)Project Technology: SAP S/4 ISUProject Methodology: Agile and MS Azure environmentTeam Size: 4 Functional LeadsIndustry: UtilitiesProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information & Billing System and Enterprise Asset Management solution which met the business requirements established by PWSA during the Blueprinting phase of the project.Developed work statements, scope / priority definitions and the creation of budgets and schedules for the program.Architected, procured and designed the test environment to support a complex integration of company and vendor development work streamsDefined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, HR / Payroll Parallel Testing, Report Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance TestEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to projects, and escalate as appropriateEnsured appropriate system development lifecycle was applied to project work Assess and incorporate lessons learned from project outcomes.Technical Environment: JIRA, S/4 Hana, SAP Fiori, SAP Enable Now, HP Loadrunner and HP UFT, Rational DoorsGo Live Project Management Inc. May 2021  December 2021SAP Test ManagerClient: Quidel LabsProject Technology: SAP S/4 ImplementationProject Methodology: Agile and MS Azure environmentTeam Size: 8 Functional LeadsIndustry: Life SciencesTest Environment: GXP and CSV Validated EnvironmentProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information, Order Management and Finance and Warehouse Management system for PCR COVID-19 Tests. All system testing was conducted in a GXP validated controlled environment using MFQC as the Computer Validated Systems (CSV) tool of record following the FDA Regulation 21 CFR Part 11 regulation requirements.Defined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stagesConduct Quality Reviews on all test stage work products, UAT Testing, Report, Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone-based plan, providing regular and accurate reports as appropriate.Planned and conducted End to End Testing and User Acceptance TestingConducted EDI Testing with FEDEX / UPS / DHL via EDI 846, 856, 940, 943, 945, 946, and 997Conducted daily status calls on during test execution and worked with the systems integrator in managing defect resolution and escalationAutomated over 650 test scripts within the S2C and Q2C modules using Tricentis ToscaEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to testing, and escalate as appropriateTechnical Environment: Microfocus ALM Octane, Tricentis Tosca, S/4 Hana (Q2C/ S2C/P2P/ P2Mk/ R2R), SAP Fiori,Go Live Project Management Inc. February 2021  April 2021SAP Test ManagerClient: Johnson and Johnson CorporationProject Technology: SAP S/4 ImplementationProject Methodology: Agile and MS Azure environmentTeam Size: 16 Test Team Members / 8 Functional LeadsIndustry: Life SciencesTest Environment: GXP and CSV Validated EnvironmentProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information, Order Management and Finance and Warehouse Management system for the contact lenses division. All system testing was conducted in a GXP validated controlled environment using MFQC as the Computer Validated Systems (CSV) tool of record following the FDA Regulation 21 CFR Part 11 regulation requirements.Defined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stagesConduct Quality Reviews on all test stage work products, UAT Testing, Report, Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone-based plan, providing regular and accurate reports as appropriate.Planned and conducted End to End Testing and User Acceptance TestingDeveloped the Test Automation Framework for the creation of a Regression Test Suite using Tricentis ToscaDeveloped over 250 End to End test scenarios that were automated using ToscaConducted daily status calls on during test execution and worked with the systems integrator in managing defect resolution and escalationEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to testing, and escalate as appropriateTechnical Environment: Microfocus ALM Octane, S/4 Hana (Q2C/ S2C/P2P/ P2Mk/ R2R), SAP Fiori, Tricentis ToscaGo Live Project Management Inc. December 2019  January 2021SAP Test ManagerClient: Invacare CorporationProject Technology: SAP S/4 ImplementationProject Methodology: Waterfall and MS Azure EnvironmentTeam Size: 8 Test Team Members / 8 Functional LeadsIndustry: Life SciencesTest Environment: GXP and CSV Validated EnvironmentProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information, Order Management and Finance and Warehouse Management system for Canada. All system testing was conducted in a GXP validated controlled environment using MFQC as the Computer Validated Systems (CSV) tool of record following the FDA Regulation 21 CFR Part 11 regulation requirements.Defined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stagesConduct Quality Reviews on all test stage work products, UAT Testing, Report, Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone-based plan, providing regular and accurate reports as appropriate.Planned and conducted End to End Testing and User Acceptance TestingConducted daily status calls on during test execution and worked with the systems integrator in managing defect resolution and escalationEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to testing, and escalate as appropriateTechnical Environment: Microfocus ALM Octane, S/4 Hana (Q2C/ S2C/P2P/ P2Mk/ R2R), SAP Fiori, and SAP Enable NowGo Live Project Management Inc. July 2019  November 2019Test Manager / Cutover ManagerClient: Smithfield Foods, Chicago, ILProject Technology: SAP S/4 ImplementationProject Methodology: WaterfallTeam Size: 75 Test Team members  On=shore /off-shore and 15 Functional LeadsProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Time Management Information System.Architected, procured and designed the test environment to support a complex integration of company and vendor development work streamsDefined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, HR / Payroll Parallel Testing, Report Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing, Stress, Production Planning, IVR, and Performance TestEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to projects, and escalate as appropriateEnsured appropriate system development lifecycle was applied to project work Assess and incorporate lessons learned from project outcomes.Worked on infrastructure problems/projects of diverse scope and medium complexity where analysis of data required evaluation of identifiable factors.Established project management methodologies/tools to develop and execute technical project plans including  work plans, schedules, milestones, critical paths, project scope, technical architectures.Technical Environment: HP ALM, SAP Work Management, SAP-EAM, HCM / Successfactors S/4 Hana, SAP Fiori, SAP Enable Now, Selenum 3.14, HP Loadrunner and HP UFTGo Live Project Management Inc. April 2019  July 2019Program Test ManagerClient: Ingles Markets, Inc., Ashville, NCProject Technology: SAP S/4 ImplementationProject Methodology: WaterfallTeam Size: 45 Test Team Members and 5 Functional LeadsProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information, Order Management and Finance and Warehouse Management system.Architected, procured and designed the test environment to support a complex integration of company and vendor development work streamsDefined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, HR / Payroll Parallel Testing, Report Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone-based plan, providing regular and accurate reports as appropriate.Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing, Stress, Production Planning, IVR, and Performance TestEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to projects, and escalate as appropriateEnsured appropriate system development lifecycle was applied to project work Assess and incorporate lessons learned from project outcomes.Technical Environment: HP ALM, JIRA, SAP ECC 6.0, SAP FICO, SAP CRM, SAP FICA, SAP EWM, S/4 Hana, SAP Fiori, SAP Enable Now, Selenum 3.14, HP Loadrunner and HP UFTGo Live Project Management Inc. November 2018  March 2019Program Test ManagerClient: YETI Coolers Austin, TXProject Technology: SAP / Salesforce ImplementationProject Methodology: AgileTeam Size: 55 Test Team Members and 8 Functional LeadsProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information & Order Management system.Developed work statements, scope / priority definitions and the creation of budgets and schedules for the program.Architected, procured and designed the test environment to support a complex integration of company and vendor development work streamsDefined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, HR / Payroll Parallel Testing, Report Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing, Stress, Production Planning, IVR, and Performance TestEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to projects, and escalate as appropriateEnsured appropriate system development lifecycle was applied to project work Assess and incorporate lessons learned from project outcomes.Technical Environment: HP ALM, JIRA, SAP ECC 6.0, SAP FICO, SAP CRM, SAP FICA, SAP EHSM, Saleforce, SAP Work Management, SAP-EAM, HCM / Successfactors S/4 Hana, SAP Fiori, SAP Enable Now, HP Loadrunner and HP UFTTekSystems, Inc. August 2017  November 2018SAP Test ManagerClient: Hawaiian Electric Inc.  Honolulu, HIProject Technology: SAP ISU ImplementationTeam Size: 85 Test Team Members and 8 Functional LeadsProject Overview:The selected systems integrator designed, developed, delivered and implemented a fully operable Customer Information & Billing System and Enterprise Asset Management solution which met the business requirements established by Hawaiian Electric Inc. during the Blueprinting phase of the project.Developed work statements, scope / priority definitions and the creation of budgets and schedules for the program.Architected, procured and designed the test environment to support a complex integration of company and vendor development work streamsDefined/ Developed test plans, testing scopes, Integration, between the test stages and provided overall Test Planning and Management, Collected and evaluated test metrics and direct, maintain publish Testing Project Plans, provided signoff on the testing stages and conduct Quality Reviews on all test stage work products, Regression, UAT, HR / Payroll Parallel Testing, Report Test Status to Management team, Manage, facilitate overall Defect Resolution and Manage Defect Metrics and Post Launch reports,Documented program progress including implementation, timelines, issues, risks, and successes to maintain program on courseDeveloped and managed a test sequencing strategy that prioritizes critical processes, reflects functional dependencies and optimizes core and subject matter expert resource capacityDeveloped and maintained project plan and tracking activities against a milestone based plan, providing regular and accurate reports as appropriate.Planned and conducted Unit, Regression, Integration, Conversion, End to End Testing, Security Testing and User Acceptance Testing and Performance TestEstablished milestones, deliverable criteria and communicate progress against the baseline plan to the project teamIdentified, tracked, and resolved issues/concerns related to projects, and escalate as appropriateEnsured appropriate system development lifecycle was applied to project work Assess and incorporate lessons learned from project outcomes.Technical Environment: HP ALM, JIRA, S/4 Hana, SAP Fiori, SAP Enable Now, Powerplan, UI Planner, HP Loadrunner and HP UFTGo Live Project Management Inc. April 2017  August 2017SAP Sr. Project ManagerClient: AmtrakProject Technology: SAP FICO/HCM/GRC ImplementationProject Methodology: WaterfallTeam Size: 85 Test Team Members and 5 Functional LeadsProject OverviewSAP implementation of SAP FICO, AR, HR, MM, Payroll, Ariba, Concur, GRC, Success factors and S/4 HANA into the largest US Passenger Transportation Rail Service provider, per the ASAP implementation methodology. Project management responsibilities include:Managing the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder managementSuccessfully plan and execute projects to agreed schedule, budget and scope/requirementsMonitor and control the work to ensure that the project/work stream remains on track and in controlReports on progress and variances to the approved program/project baselineClose the project to formalize acceptance of the project outcomes and release project resourcesInterface and communicate with project team (Vendor and Amtrak) management and business stakeholdersManage project work and resources to enable successful and timely completion of the project/work streamPerform appropriate quality processesDelivery of project aligned to overall business and technology strategies and architecturesWork within defined governance processes and methodologiesManage external contracts and suppliers where requiredDevelop objectives, phasing and content of the project/work stream to deliver on the business case benefits, budget and timescalesManage to the objectives and plan by thorough risk, issue and change managementTechnical Environment: MS Project Server 2013, SharePoint, SAP S4/ HANA, SAP ECC 6.0, SAP FICO, AR, HCM, MM, Payroll, Ariba, Concur, GRC, Power plan, Power track and SAP Success factorsGo Live Project Management Inc. April 2016  April 2017SAP Program Test ManagerClient: EY Secaucus, New JerseyProject Technology: SAP HCM/FICO/SRM Implementation  Global implementationProject Methodology: WaterfallTeam Size: 125 Test Team Members and 15 Functional LeadsProject Overview:Program Mercury is a large enterprise-wide process transformation that will replace more than 1400 EY business systems and related processes with an integrated, SAP centric platform that will standardize and harmonize activities throughout the organization and significantly improve how EY manages its business. Program Mercury is a key enabler of EYs Vision 2020, directly supporting the efforts of several transformation initiatives across the Firm by streamlining the application portfolio, reducing operating costs and providing a platform to deliver services more efficiently.The Mercury solution is built upon the very latest of technologies (Portal, Mobile, SaaS) and a variety of hosting models (Cloud, Vendor and Internal). The SAP footprint is comprehensive, and the non-SAP components varied. The user base at the final rollout

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