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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveDedicated and proactive individual with 6 years of experience as a medical office manager seeking a remote Insurance Call Center or Medical Customer Service Position. I wish to apply my positive attitude, education, work experience, and skills in a challenging role where I can increase the number of closed accounts within my company.Education and CertificationsCertificate in Medical Transcription Received: February 1996Advanced Educational Center for Nursing - Chicago, ILHIPAA Certification Received: September 2004Accuscribe TranscriptionRelevant Work HistoryMedical, Legal, and Insurance Transcriptionist May 2018 to PresentFreelance Contractor - RemoteTranscribed audio/video recordings into documents and edited transcripts for accuracy, grammar, and punctuationResearched and clarified unclear medical or legal terminology and formatted transcripts according to specificationsMet tight deadlines and manage multiple projects while communicating with clients to clarify concernsMaintained confidentiality and adhered to HIPAA guidelinesStayed up-to-date with industry developments and updates in medical and legal terminologyUsed specialized software and equipment, such as laptops, desk tops, webcams, and headphonesMedical Language Specialist July 2008 to May 2018Transcend Services - Atlanta, GAManaged a group of employees as a team lead and trained them on various quality assurance proceduresSelected, assigned, and audited patient records for multi acute-care hospitalsManaged document completion while being careful to maintain patient information, privacy, and securityWorked collaboratively with hospitals to ensure accuracy and eliminate turnaround time issuesReviewed medical documentation and consulted with healthcare providers when documentation was inadequateManaged accounts payable and receivable for 12 institutionsDirector of Operations April 2004 to August 2008Accuscribe Transcription Services - RemoteManaged 108-person payroll, the turnaround time on 3 shifts, employee scheduling, and client consultingTraveled for direct facility contact when required and acted as a liaison between the hospitalsTyped Social Work Reports for the Department of Juvenile JusticeMedical Transcriptionist June 1998 to April 2004Akron Cardiology Consultants - RemoteHelped hospitals pass JCAHO inspections by consistently meeting JCAHO requirementsConsistently maintained 98%+ accuracy while also maintaining a high production rateTrained incoming MTs and provided ongoing training to staff on intricacies of accurate transcriptionMedical Skills and Experience10 years of expert working knowledge of HIPAA Regulations10 years of expert working knowledge of Medical, Pharmacology and Anatomy Terminology7 years of experience with Managed Care Regulations/JCAHO Guidelines7 years of experience with Current HIM Technologies |
