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Click here or scroll down to respond to this candidateCandidate's Name
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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveExperienced and hard-working individual seeking a challenging opportunity with a growing organization.Ability Summary Experience handling many diverse administrative duties and extensive contact with customers. Excellent analytical, communication, and organizational skills, with ability to quickly establish rapport with clients. Flexible and fast learner who adapts easily to new situations and works well independently and/or on a team. Self-motivated, hard-worker who is detail-oriented and accustomed to producing accurate and quality of work.Employment History07/2021 - 11/2022XPO, Naperville, ILAssoc. Specialist/ Logistics SNMonitor and track pickups and deliveries, and notify clients of any deviation from the run schedule. Answer incoming driver and client calls/emails, and take care of client needs.Call and get updates from drivers/carriers and input accurate information into the dispatch system. Communicate any issues with clients/drivers. Monitor and update all Active Run problems or concerns.10/2018 - 10/2019Maximus, San Antonio, TxResearch Senior AdminMaintains updated knowledge of project and corporate policies and procedures asreferenced in the employee manual and other desk procedures for the position.Accesses, reads and interprets data elements on all applicable MAXIMUS, Projectsand State systems to provide support, resolve inquiries and educate consumers.Processes paper applications and verification of documentation for health carecoverage. Document all consumer inquiries using the applicable MAXIMUS,Project, and State systems. Respond to all inquiries consistent with confidentialityand privacy policies and refers consumers to alternate sources when appropriate.Attends meetings and training as requested and maintains up-to-date knowledge ofall programs and systems. Meets all standards established for the position includingproduction and quality assurance goals. Responsible for adhering to establishedsafety standards. Maintains updated knowledge of Insurance Affordability Programsand the information required for eligibility. Performs other duties as may be assignedby management. Researching client information to link to correct case files01/2011 - 10/2018Maximus, San Antonio, TxApplication SupportRoutine tasks including data entry, data validation, retrieval of documents, data updates/corrections, determine eligibility, maintain confidentiality and all additional duties assigned by management. Follow department procedures, ensuring accuracy and consistency. Meet individual and unit performance goals and standards as defined by management.10/2007 - 07/2010Wells Fargo Advisors, San Antonio, TXClient Associate/OperationsMultifaceted functions involving sales support to Financial Advisor/Branch Managerwith all administrative needs. Responsible for all interoffice correspondence,performed Human Resource functions, acted as liaison with corporate headquarters,assured compliance standards were being met and adhered to. ArrangedProfessional Education seminars and luncheons. Purchasing agent, maintainedinventory records, and office equipment. Handled client inquiries, responding tocustomer requests for account information, produced Branch Checks for Clients andVendors.04/2002 - 10/2007First United Mortgage, San Antonio, TXMortgage Loan Officer/Loan ProcessorIndependently originated mortgage loans and processed, signing off on loanconditions while working with loan consultants and outside vendors. Maintainedproduction according to established standards. Providing superior customer service.Daily functions: submitting loans for approval after reviewing the file forcompliance, notifying applicants of final decision, within regulatory time frame.Conveying title, documenting file and reviewing final conditions for compliance.Process the conversation of pre-approval to full submissions and may add or wavestipulations as necessary. |
