Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-IL-West Chicago Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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ProfileTo obtain a customer service representative position where I canutilize my excellent communication skills, problem-solving abilities, to provide exceptional service to customers. 2013-2015Accounting AssistanceZAGO FOODS CORPORATIONAssisted with accounts payable and accountsreceivableReconciled bank statementsAssisted with budgetingUtilized accounting software, including QuickBooks 2016-2018Customer Service RepresentativeALORICAResponded to customer inquiries via phone, email,and chatResolved customer complaints and issues in atimely and professional mannerProvided product information and answers tofrequently asked questionsProcessed customer orders, returns, and exchangesCollaborated with internal teams to resolvecustomer issuesDocumented customer interactions using CRMsoftwareWork Experience2018-PresentNanny/CaregiverARNOLDSProvided childcare for children aged 2 and 6Managed household tasks, including cleaning andlaundryPrepared meals and snacks for childrenAssisted with homework and educational activitiesMaintained a safe and nurturing environment forchildrenSummaryDedicated and detail-oriented customer service professional with 2 years of experience in resolving customer complaints, answering questions, and providing product information. Proficient in CRM software and skilled in active listening, empathy, and conflict resolution. Possesses basic computer skills, including Microsoft Office and internet navigation, and have experience with Google Workspace. Additionally, has experience as an accounting assistant, with knowledge of accounting principles and software, and as a nanny/caregiver, with experience in childcare and household management.PHONE NUMBER AVAILABLEEMAIL AVAILABLE403 Brighton Dr.Wheaton, Illinois 60189USABachelor of Science in ManagementAccountingUniversity of Antique2006 - 2008EducationExcellent communication andproblem-solving skillsExpertiseProficient in CRM softwareStrong active listening and empathyskillsConflict resolution and negotiationskillsAbility to work in a fast-pacedenvironmentStrong attention to detail andorganizational skillsBasic computer skills, including:Microsoft Office (Word, Excel,PowerPoint, Outlook)Accounting skillsChildcare and householdmanagement skillsHousehold cleaning andorganizationMeal preparation and nutritionREFERENCESAvailable upon request