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Click here or scroll down to respond to this candidateCandidate's Name
Salesforce Admin / DeveloperPhone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLE LinkedIn TrailheadSummary:Around 5 years of IT Experience in Salesforce Development and Administration on force.com platform including analysis, modeling, design, coding, testing, debugging and implementation.Excellent programming skills and strong Object-Oriented programming concepts (OOP).Possess excellent interpersonal, written, verbal communication skills and strong analytical, problem-solving, decision-making skills coupled with the proven ability to work independently or as a member of a team successfully.Interface with vendor partners and Designed, Develop, maintain perform processes and implemented systems in Salesforce to support automation for CRM, SaaS operations, IT, and customer support processes.Good Understanding of Salesforce.com, Sales Cloud, Financial Service Cloud, AppExchange, Salesforce Communities and Customer Portal using Salesforce CRM.In-depth understanding of Cloud Computing services SAAS, PAAS, IAAS applications including CRM business process like SFA (Salesforce Automation).Experience in Change Management, Application Lifecycle Management using Sandboxes Environments.4+ years of experience with Tableau CRM (formerly Einstein Analytics).Worked on Salesforce Lightning Environment for developing visual force pages, and for better event driven responses in the User Interface.Trained users on the Salesforce CRM platform for the awareness in Sales and Marketing Cloud.Developed and executed marketing campaigns using Marketing Clouds Email Studio.Responsible for supporting day to day SFMC operations and cross-channel digital marketing campaigns including email and SMS.Built and manage technical SFMC infrastructure for supporting the clients growing consumer marketing practice.Experienced in migrating the standard and custom objects in standard experience to lightning experience.Experience developing solutions for the Apttus Contract Lifecycle Management (CLM) and Configure, Price Quote (CPQ) systems including X-Author for Word &Excel, development of clause libraries and contract templates.Executed SOQL queries in workbench and data loader to verify Product/Pricing staging data in SFDC/ CPQ.Proficient in MuleSoft Anypoint API platform on designing and implementing mule APIs.Created Mule Flow using Endpoint and custom connector using Mule ESB to communicate client server system.Experience in using GitHub, Gearset along with the change sets for managing deployment pipeline.Hands on Experience in Data Management, Data Security, Data Modeling, Workflow Automation, Formulas & Validations, Chatter.Good Knowledge on implementing Price Rules, Constraints Rules, Categories, Price List, Quote Creation and few more complex pricings functionalities using Vlocity.Created &designed data raptors using Vlocity including data import, data mapping with workbench and JSON script.Well versed with migration of Vlocity components using Data packs and manage connected Orgs.Involved in Data Migration by using Data loader, Workbench and Command Line Data Loader.Created Visual Force Pages and components to render data from associated controllers and embedded Java Script and HTML.Designed and developed Salesforce applications using Apex Programming Language and Visual Force Pages, Process Builder, Visual workflows, and Workflows & Approvals.Performed Bulk Data Migration from Traditional Applications to Salesforce using Import Wizard, Excel Connector, Dataloader.io, Workbench, Backupify, Apex Data Loader utility and ETL tools, Cast Iron, ESB, Autosys.Customized standard objects, created custom objects, Interfaces, Relationships, and Triggers.Successfully integrated Salesforce with the external application by using Web Services API and SOAP.Technical Skills:Salesforce.com TechnologiesForce.com, Apex Classes, Visual Force, Apex Trigger, Dashboards, Reports, Lightning Aura Component, SOQL, SOSL, SFDC, Eclipse, Plug-ins, Apex deployment Tools, Data Loader, AppExchange Products.GUI and ToolsForce.com IDE, Eclipse IDE, Apex Data Loader, Dataloader.io, Backupify.DatabasesMySQL, MS SQL Server 2000/7.0/6.5.Programming LanguagesC++, JavaScript, Apex, SQL, ASP, REST, SOAP, jQuery, JSON, XML, Angular.Cloud PlatformsSalesforce CRM Force.com, Amazon Web ServicesData Migration ToolsData Analysis, Data Cleansing, Data Normalization, Data Migration, Data Loader, Quality AssuranceProject ManagementScrum, Waterfall, AgileProfessional Experience:Client: AT&T Dallas, TexasSalesforce Developer June 2023 to PresentResponsibilities:Developed UI/UX changes for better user interface using Salesforce Lightning Design system.Architecture and created multiple lightning components and Lightning Web Components (LWC) to enhance the existing functionalities.Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.Worked on Lightning Web components (LWC), Converted buttons to LWC.Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.Experience with cloud-based integration tools such as MuleSoft, Informatica Cloud, Dell Boomi, Cast Iron, or Jitterbit.Experience in integration of AppExchange application with Salesforce like QUALTRICS, Altrics.Expertise using mule expression language.Integration of Mule ESB system while utilizing MQSeries, HTTP, File System and SFTP transports.Implemented asynchronous messaging scopes using Active MQ file.Deployed external applications with the help of REST API and bulk API in Salesforce.Designed high level view of the current state of dealer operation, leads and website activity using Tableau.Implemented Tableau BI Dashboard reporting solution for different groups.Moved all servers from in-house server to cloud based AWS with salesforce orgs.Migration of existing application to AWS cloud and automated regular AWS tasks like snapshots creationBuilt Lightning Component Tab Custom Applications in Lightning Experience.Experienced using Salesforce Lightning UI. Created Components and Apps in Salesforce LightningImplemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.Deploying Apex using Force.com IDE, Force.com Migration Tool and Web Services API.Lightning experience work with Salesforce1 mobile.Configured nCino Route Groups, Routes, Sub Routes, Screens, Screen Sections.Worked on fields sets, field level securities using nCino.Extracted the data from salesforce.com application into the external databases (Oracle 10g) for generating large data reports using the Informatica Power Center.Worked on Service cloud, Sales Cloud, Community cloud and supported cases, developed workflows and triggers for automated case resolutions.Created Partner Portal and configured as per the requirements of the sales process.Created Force.com Sites for external users and configured public access to accommodate data access in visual force pages and implemented Salesforce Chatter functionality for one-to-many business users.Provided enhancements to the Salesforce deliverables by involving in User Acceptance Testing (UAT) and working the internal areas within the organization.Wrote SOSL and SOQL queries with consideration to Governor Limits to export bulk data and data modifications.Implemented support services in various SDLC stages like custom development and production support.Worked with various Applications from App Exchange like Apttus, Riva Cloud, DocuSign etc. and implemented themPerformed Data Modeling, Data Extraction and Transformation using Informatica on Demand.Created Visualforce Page using Iframes and created a Visualforce page for displaying google maps.Involved in creating Apex Class and Visual Force pages for RFP (Request for Proposal) and CPQ (Configure, Price and Quote) as per the business.Environment: Saleforce.com platform, Apex Language, Pages, Data Loader, Dream Factory (Snapshot), Force.com Migration Tool, git, AWS, Tableau, HTML, Java Script, Lightning, Lightning Web Components (LWC), Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Ant tool, Windows XP, Jitterbit, Mule ESB(3.8,4.0), Mule API, and Mule Anypoint Studio.Client: LabCorp Durham, North CarolinaSalesforce Developer December 2019 to December 2021Responsibilities:Used Force.com Developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.Identified and documented bugs and feature requests in the products; determined workarounds for the software defects; worked closely with software engineers and customers to implement effective solutions along business-appropriate timelines.Conducted JAD sessions with the management, different 3rd party vendors, users, commercial and other stakeholders in open and pending issues to develop specifications.Designed and implemented Continuous Integration and Continuous Deployment in the company with SVN and AutoRABIT tool.Worked with Jira tool for maintaining user stories.Implemented Apex Data loader "Command Line Interface (CLI)" to automate the data loading process for the sand box refresh activity.Collaboration with technical resource to prepare the technical documentation and develop solution in Development environment.Designed various Webpages in Visualforce for customers to select a variety of services offered by the org and integrate them with the pricing teamInvolved in UI and DB Design for Mobile applicationInvolved in replication of Salesforce CRM data to SharePoint.Used SOQL & SOSL for data manipulation needs of the application using platform database objects.Responsible for setting up web service integrations.Experienced in Integrating with ETL tools like Informatica OAuth BI tools.Implemented OAuth 2.0 for authentication by Force.com Canvas to integrate the applications.Made Canvas applications available in the chatter, Visual force pages, Salesforce1, page layouts and Salesforce console.Defined code review methodology, performed independent code reviews and certify code developed by myself and other team members on the project.Implemented Inside sales telephonic plug-in application.Customized Salesforce alerts and notifications regarding new business acquired via the Sales process.Implemented Data Loader to load data from marketing Cloud to Service Cloud.Enabling dynamic content management and personalization using AMPscript.Created data extensions, list to load data into Salesforce marketing cloud.Automated emails, customer events and activities and set criteria to shoot emails by creating the Journey's page.Created data extensions to admit contacts into a journey and determined action and executed Journey builder.Requirements designed the solution by customizing various standard objects of Salesforce.com (SFDC).Used the sandbox for testing and migration of code to the deployment instance after testing.Implemented SKUID for building user friendly interface (UI) for both standard and custom objects and to add custom functionalities in Force.com.Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA Developer team to discuss issues and goals fulfilled.Environment: Saleforce.com platform, Deployments, Custom Objects, Jenkin, Agile, Translation Workbench, Sandbox, Ant scripts, Data Loader, SVN Repository, Custom Tabs, Link Point360, CTI integration, Email Service, Journey Builder, Automation Studio, Email studio, social studio.Capgemini Hyderabad, IndiaSalesforce Administrator August 2018 to November 2019Responsibilities:Performed administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.Sound knowledge on Visual Force Pages, Apex Triggers, Apex Classes, Batch Apex, HTML and JavaScript, SOQL/SOSL, Process Builder, Workflow, Visual Workflow and Approval Process, Reporting and Dashboards to support process automation.Administered Salesforce by mapping and loading data into Salesforce, building, and managing dashboards, views, and reports, and designing and developing workflows and assignment rules to automate manual processes, managing Users, profiles, permissions.Developed Custom business logic using Apex Classes, Triggers, Components, Visualforce pages and Controller Classes for various functional needs.Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.Hands on experience in creating Custom fields, Pick Lists, cross Object Formula Fields, Lookups and Master-Details etc.Developed reports and dashboards using Tableau.Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.Created workflow rules and defined related tasks, email alerts, and field updates.Successfully implemented Security Settings /Sharing Rules, Configured Permission Sets, Field Level Security, Record Level Security, Profiles, and Roles etc. at the different hierarchical level of organization.Created Apex Controller server for Salesforce Lightning experience and added Lightning Component to lightning pages and record pages.Used refined global search in Lightning by developing Apex classes, Controllers and controller extensions.Modified existing Approval processes and created Approval steps, which used Email Alerts and Field Updates.Built apps visually with Lightning App Builder, Lightning Components and lightning connect integrations across multiple connections.Deployed reusable apps with the help of all the five components of salesforce lightning components.Automated the process of creating Leads directly from Web and Auto-Response rules.Worked with Validation Rules, Workflows, Approval Process and Reports & Dashboards.Developed Formulas, Validation rules to maintain the quality of the data.Packaged and deployed customizations from Sandbox to other environments using Force.com IDEs.Developed Email Templates in HTML, Visual Force Email Templates on application.Experience on using Salesforce Lighting UI for development and testing.Customized page layouts for standard objects and assigned Record Types by using Visualforce components.Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.Worked with unique, compelling, and innovative customer Solutions.Involved in Unit Testing and wrote Test Methods using Force.Com utilitiesInvolved in Salesforce Application Setup activities and customized the apps to match the functional needs of the organization.Environment: Salesforce.com, Apex, Visualforce, Visual Force (Pages, Component & Controllers), Lightning Components, Sandbox Testing, Email Services, Workflow & Approvals, Tableau, Reports, Data Loader, Microsoft Office.Education:1.Masters in Computer and Information Sciences (Information Technology) at University of Arkansas at Littlerock.2.Bachelors degree in Computer science and engineering at GITAM University.Certifications:1.Salesforce Certified Administrator2.Salesforce Certified Platform Developer 13.Salesforce Certified Platform App Builderhttps://www.salesforce.com/trailblazer/Candidate's Name |
