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Title Administrative Assistant Customer Service
Target Location US-WI-Milwaukee
Email Available with paid plan
Phone Available with paid plan
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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWell-organized, manage time and priorities in multi-task environments.Effective problem solver, able to assess situation and identify solutions.Work as part of a team and maintain a professional and positive environment.Communication Platforms: Skype.Microsoft Office Applications: Word, PowerPoint, Excel, and Outlook Typing Speed: 35 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient ProcessingPatient Registration Medical Records Management Check In Check Out Data Entry Release of InformationHIPAA Compliance Medical Laws & Ethics CMS 1500 Claim Form Billing Cycle Claims Appeal ProcessMedical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPOBasic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & PhysiologyEDUCATIONUltimate Medical Academy Associate of Science Degree / Health Sciences  Medical Administrative AssistantUltimate Medical Academy Diploma  Medical Administrative Assistant, 2023PROFESSIONAL EXPERIENCEMPS  Milwaukee, WI 09/2015  05/2024Food Service AssistantTrain new hires and prepare all menu items using established departmental policies and procedures.Assure presentation and preparation of all menu items adhered to established standards.Oversee all food and supply inventory to ensure levels are maintained to support volume and anticipated volume.Helping Hands  Milwaukee, WI 04/2019  10/2021Personal Care AssistantMaintained a tidy home environment that ensured safety and wellbeing of the client.Assisted with activities of daily living, provided companionship, and monitored medications.Ensured timely records of home visits and maintained confidentiality in all aspects of job performance.Complied with all applicable laws, regulations, and standards and provided thorough notes regarding service provision.Mahler Clean  Milwaukee, WI 09/2016  04/2017JanitorKept facilities in clean and orderly condition and adhered to cleaning and security techniques and practices.Managed time and priorities to ensure duties were completed within established timelines.Acted in a polite and professional manner when approached by clients to answer questions.Wet Seal  Milwaukee, WI 01/2014  12/2015Retail Sales Associate / Customer ServiceGreeted customers and answered questions regarding services and products.Helped locate products, checked prices on merchandise, and stocked and organized shelves and displays.Worked as a team member and provided assistance when needed.Comfortable working in fast-paced environment with diverse customers and staff members.Citywide Maintenance  Milwaukee, WI 08/2012  09/2013Custodial Engineer / Key HolderMonitored building security and safety by performing tasks, closed building, and checked electrical appliances to avoid hazards.Serviced, cleaned and supplied restrooms, gathered and emptied trash, and cleaned building floors.Maintained focus and accountability when working independently and within the group dynamic.

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