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ckerr0728@gmail.Chris com Biloxi, Kerr MS PHONE NUMBER AVAILABLEWORK HISTORYCage Shift Manager at Jumer s Casino (Now owned by Bally s) Street Address /2014 - 06/2020 (6 years)* Managed cage operations, including scheduling, supply ordering, and maintenance of kioskmachines.* Ensured compliance with Title Street Address  regulations and monitored the self- excluded list to maintaincasino integrity.* Handled all aspects of cash intake at the cage, including cashing checks, credit card advances,and managing chips and Tito tickets.* Oversaw payroll, ensuring accurate and timely entry of hours and adherence to budget standards.* Addressed customer and employee grievances, ensuring positive outcomes and maintaining a highstandard of service.* Demonstrated leadership excellence, receiving multiple Employee of the Month awards.* Proficient in Excel, Windows, and other relevant software systems. Assistant Shift Manager at Gold Nugget Casino01/1997 - 12/2013 (17 years)* Played a key role in casino operations, contributing to the management team until a layoff dueto restructuring.* Maintained high levels of customer satisfaction and operational efficiency during tenure.Assistant Shift Manager at Margaritaville01/2011 - 12/2013 (3 years)* Played a key role in casino operations, contributing to the management team until a layoff dueto restructuring.* Maintained high levels of customer satisfaction and operational efficiency during tenure.EDUCATIONUniversity of SouthGraduated 1999Bachelor of FinanceSKILLSmicrosoft office, 0 yearmicrosoft powerpoint, 0 yearcommunications, 0 yearagenda (meeting), 0 yearproject coordination, 0 yearappointment scheduling, 0 yearmicrosoft excel, 0 yearmanagement, 0 yearproposal (business), 0 yearLANGUAGES,English,Macedonian,Russian,SOCIAL NETWORKSFacebook, https://Brenda HoodTwitter, https://15Linkedin, https://Eric LeatherwoodABOUT MEI served in the militaryI have a drivers licenseI have management experienceI have a security clearance